1. MY S&OP Process in 2010 12 Jan 2010

2. 2 Executive Summary In Place S&OP meetings – Correct sequence of meetings; Demand; Supply, Pre-S&OP and S&OP meetings. Feeder meetings of bottom up demand from sales region and Sales Target Achievement meetings into Demand meeting Clear defined ownership of S&OP process by GM with implementation and driving by Supply Chain Director Separate Chairman for each meeting – Sales for Bottom Up & STAM, Marketing for Demand, Supply Chain for Supply; Finance for Pre-S&OP and MD for S&OP To Do Establish clear agenda and objectives for each meeting with defined outcome expected Refine current KPIs that are shown at each meeting and to identify KPIs that are to be shared across functions Understand use of statistical forecasting methods and develop usage of APO further Continue challenge to establish clear base line and promotion volumes forecast Stretch Planning Horizon from M+12 to M+18 Reinforce S&OP process, Discipline from all functions, Filling the gaps

3. 1. Formalize Meetings Input Score card, Agendas & Action Forecast Meeting

4. 4 2.Combined input from Bottom up Regional numbers with Marketing and Medical Mid to long term forecasts Continuous challenge on aligning the numbers To continue to work on this process by building templates for people to complete To improve link between STAM and Forecast Meeting by include promotion activities in Bottom up forecast. Timeline : Supply Chain, Sales and Marketing Directors by Mar 2010 STAM Forecast Meeting

5. 5 3. Stretch Planning horizon to M+18 Training in statistical forecasting method in MY week 4 2010. T0 combine with APO training on 27,28 and 29 Jan by Annie Chen; DAN’IS APO analyst. Participating countries – Malaysia and Thailand. To use Statistical forecasting method for volumes beyond M+12 or into next FY planning i.e. FY11 4. Split Sell In forecast into weekly bucket for M to M+3 Proposal to split current M to M+3 sales forecast from monthly bucket into weekly bucket Need to split into weekly volumes in order to plan when to produce volumes Horizon further than M+4 to use 30:30:20:20 for weeks 1-4 for months 4 to 18 To discuss with Sales on requirement Action : Supply Chain and Sales Director – Jun 2010