1. SVMi-8

2. SVM FAMILY PHILOSOPHY PLUG IN CARDS DESIGNED EXCLUSIVELY FOR DCS FAMILY INTEGRATED SIGNALING INNOVATIVE FEATURES OUTSTANDING VALUE

3. SVM FAMILY SVMi - 4 2-4 ports and 16/32 Mbx Easy to use Easy to Install Inexpensive Reliable Emphasis on user features

4. SVM FAMILY SVMi - 8 Based on the success of the 4 Includes: –Larger capacity (4-8 ports / 1000 Mbx) –Choice of Storage options –Emphasis on Call completion –Enhanced feature set –Subscriber improvements

5. SVMi-8 STORAGE OPTIONS HARD DRIVE 2 GB 100s of Hours for memory intensive applications COMPACT FLASH 128MB 12- 16 Hours of static memory

6. SVMi-8 CALL COMPLETION Auto Attendant V. Voice mail –This technology has failed to deliver as promised –Voice mail is usually an admission of failure –Simplistic Auto Attendant is unsuited to today’s mobile professional –We all need a communication device that enhances communications

7. SVMi-8 FEATURE SET SYSTEM OPERATING MODES –Beyond Day and Night… –99 Modes available –Modes can completely define the Character of the application –Can be over ridden manually –Follow the DCS or a pre defined schedule

8. SVMi-8 FEATURE SET System Schedules –Day / Night / Automatic Holidays and Special Events Multiple Language Support Public or Private Language choice –English and French…..

9. SVMi-8 FEATURE SET ACCESS MANAGER A dedicated 24/7 personal assistant to manage your calls! –Where are you? –How do you want your calls handled? –For how long?

10. SVMi-8 FEATURE SET ACCESS MANAGER Where are you? –Call Forwarding Non supervised –Follow Me (Off Premises Transfer) Supervised or Non supervised –Find Me Search a database of numbers

11. SVMi-8 FEATURE SET ACCESS MANAGER How do you want your calls handled –Call Blocking Does not contact you. Plays the Night (unavailable) greeting –Night Intercept Follows your personal day / Night schedule –Call Screening You may Accept, Reject, Redirect the call or record a Real time greeting

12. SVMi-8 FEATURE SET ACCESS MANAGER For how long ? –Until further notice –Next few hours –End of this day –Beginning of next day –Coming day of week – Specific date and time

13. SVMi-8 FEATURE SET ADDITIONAL ACCESSIBILITY FEATURES Park and Overhead Page –Can be assigned on a per mailbox basis –Multiple internal external zone support Hold for Busy Station -Announce Hold Position –Announce Hold Time

14. SVMi-8 FEATURE SET ADDITIONAL ACCESSIBILITY FEATURES Multiple ext #s –Each subscriber may have multiple ext #’s, each with an individual greeting and options Password option –Any Subscriber, option, object or application may be password protected. Retrieve Public caller

15. SVMi-8 FEATURE SET SUBSCRIBER ENHANCEMENTS MESSAGE GROUPING –CHECK ONLY THE MESSAGES YOU WANT TO HEAR –Callback requests, Urgent, New / Saved, From Specific sender, Private, Undelivered, Reminders, All

16. SVMi-8 FEATURE SET SUBSCRIBER ENHANCEMENTS Reminders can now be sub-classified and even scheduled for future delivery Notification Schedules –Pager notification –Message Alert Notification

17. SVMi-8 FEATURE SET MESSAGING ENHANCEMENTS Message Delivery Options –Urgent –Return receipt –Callback requested –Private –Reply required –Future Delivery Distribution Lists

18. SVMi-8 FEATURE SET Personal Services Workload Manager –Group Reminders by Commitments, Follow ups and tasks and active or pending status Stored Phone Numbers –Use as speed dial and find me Availability Schedule –Define your availability schedule

19. SVMi-8 FEATURE SET SUBSCRIBER ENHANCEMENTS User Greetings –No Answer -Busy / On Hold -Call Blocking -Night -Call Screening –Mailbox

20. SVMi-8 FEATURE SET Audiotext Features Audiotext –Announcements –Audiotext Librarian –Automatic Announcement Delete –Time or number of plays –Easy announcement set up

21. SVMi-8 FEATURE SET Voice Form Questionnaire ( Q & A) Features –Unlimited Questions –Collect speech or DTMF –Multiple or single Response Destinations –Team Transcription

22. SVMi-8 FEATURE SET On Screen System Reports – Application report –Subscriber report –Messaging report –Port report –Time Report Back Up, Restore and file transfer

23. SVMi-8 FEATURE SET Increased control over application call flow –8 New application Blocks –Class of service, Audiotext, Q & A –Multiple instances of each block can be created –Access to previously hidden screens Allow for complex apps and integration changes

24. SUMMARY A BIG BROTHER TO SVMi-4 CHOICE OF STORAGE INCREASED PROGRAMMABILITY ADDITIONAL SUBSCRIBER FEATURES IMPROVED MESSAGING ENHANCED FEATURES TO SUPPORT THE MOBILE PROFESSIONAL

25. SVM FAMILY What’s Next ?