1. Prudential Relocation Confidential Relocation Benefits Presented by: Brian Stranghoner CRP, GMS Account Executive July 15, 2010

2. Prudential Relocation Confidential Relocation Services Govt. Pre -Transfer Support Center Real Estate Services Estimated Property Value Housing availability Community Information Mortgage financing Options Departure Services Home Sale Services Marketing Assistance Buyer Value Option Appraised Value Offer Amended Value Offer Destination Services Home Finding Buyers Renters Mortgage Financing Mortgage Prequalification Temporary housing

3. Prudential Relocation Confidential Your Prudential Relocation Team Relocation Counselor Benefit Counseling Marketing Assistance Home Sale Services Destination Services

4. Prudential Relocation Confidential Marketing Assistance Within 24 hours Review Benefits Conduct Needs Analysis Provide Appraiser list Identify Eligibility Concerns Identify Brokers Initial Contact Within 24 hours, Prudential orders 2 BMA’s Interview 2 agents Provide agent with exclusion clause Listing Your Home Review agent qualifications and strategies with Prudential Select agent List within 10 Days Bi weekly review of strategy Marketing Strategy Do not sign contract or accept earnest money deposit Contact Prudential immediately Prudential reviews terms and buyer qualifications Buyer Presents Offer Appraised Value Amended Value Accepting the Offer

5. Prudential Relocation Confidential Appraised Value Option You select your appraisers Complete your disclosure statement Jointly resolve any eligibility questions Preparing for the Appraisal Process Order 2 appraisals Order inspections Title report requested Starting the Appraisal Process Inspections provided to appraisers Reviewed for accuracy and consistency Appraisal Review Process Review inspections for eligibility issues Notify you of repair requirements Inspection Results Presented within 30 working days Verbal Offer followed by written offer Appraisals and inspections included Appraised Value Offer 60 days Reconsideration process Marketing Period Execute documents Return to Prudential before offer expires Complete repairs timely and provide receipts Prudential issues your equity Accepting the Offer

6. Prudential Relocation Confidential Amended Value Option Offer received from an outside buyer Prudential reviews offer terms and buyer qualifications Marketing Period During Appraisal Process Prudential modifies the appraised value to equal the buyers offer You sign your COS and other documents to sell home to Prudential Selling Your Home to Prudential Prudential sends you your equity Attempts to sell home to the buyer under the same terms and conditions Prudential owns home until closing with the outside buyer Prudential Acquires Your Home

7. Prudential Relocation Confidential Additional Services Destination Services –Home Finding Assistance – Rental Assistance Basic Comprehensive (per employee / + agent direct costs) –Mortgage Finding Assistance –Temporary Housing Assistance

8. Prudential Relocation Confidential Contact Information for Assistance Government Pre-Transfer Support Center 877-237-5068 (toll free) Brian Stranghoner CRP, GMS NOAA Account Executive 800-210-0299 ext.6520 brian.stranghoner@prudential.com