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From Information to Meaning: Confronting the Challenges of the 21 st Century Carol C. Kuhlthau Rutgers University Keynote Address I3 Conference 2007.

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Presentation on theme: "From Information to Meaning: Confronting the Challenges of the 21 st Century Carol C. Kuhlthau Rutgers University Keynote Address I3 Conference 2007."— Presentation transcript:

1 From Information to Meaning: Confronting the Challenges of the 21 st Century Carol C. Kuhlthau Rutgers University Keynote Address I3 Conference 2007

2 Links between Information Behavior Information Behavior Information Impact Information Impact Information Literacy Information Literacy

3 Information Behavior Models of information seeking Models of information seeking Information use environments Information use environments Relevance Relevance Sensemaking Sensemaking Everyday life information seeking Everyday life information seeking

4 Information Behavior Concepts Browsing Browsing Scanning Scanning Selecting Selecting Extracting Extracting Berry picking Berry picking Pathways Pathways

5 Dimensions of information seeking from the users perspective Affective (feeling) Affective (feeling) Cognitive (thinking) Cognitive (thinking) Physical (acting) Physical (acting)

6 Model of the Information Search Process Tasks Initiation Selection Exploration Formulation Collection Presentation Feelings uncertainly optimism confusion clarity sense of satisfaction or (affective) frustration direction/ disappointment doubt confidence doubt confidence Thoughtsvague focused (cognitive) increased interest Actions seeking relevant information seeking pertinent information (physical) exploring documenting

7 Uncertainty Principle Uncertainty is a cognitive state which commonly causes affective symptoms of anxiety and lack of confidence. Uncertainty and anxiety can be expected in the early stages of the information search process.

8 Uncertainty Principle The affective symptoms of uncertainty, confusion, and frustration are associated with vague, unclear thoughts about a topic or question. As knowledge states shift to more clearly focused thoughts, a parallel shift occurs in feelings of increased confidence. Uncertainty due to a lack of understanding, a gap in meaning, or a limited construction initiates the process of information seeking.

9 Uncertainty Principle Uncertainty initiates the process of information seeking CorollaryDefinition ProcessConstructing meaning FormulationForming a focused perspective RedundancyEncountering the expected and unexpected MoodAssuming a stance or attitude PredictionMaking choices based on expectations Interest Increasing intellectual engagement

10 Information Impact Information Goals Information Goals Task Complexity Task Complexity Information Search Process Information Search Process

11 Information Impact in: Education Tasks Education Tasks Work Tasks Work Tasks Everyday Life Tasks Everyday Life Tasks

12 Zone of Intervention That area in which an information user can do with advice and assistance what he or she cannot do alone or can do only with great difficulty.

13 Intervention Questions What is enough? What is enough? What is intrusive? What is intrusive? What is helpful? What is helpful? What is limiting and restrictive? What is limiting and restrictive? What is inviting and expansive? What is inviting and expansive?

14 Information Literacy Information literacy is the ability to locate, evaluate and use information Information literacy is the ability to locate, evaluate and use information Information literacy is at the core of what it means to be educated in the 21 st century Information literacy is at the core of what it means to be educated in the 21 st century

15 Guided Inquiry Guided Inquiry immerses students in information seeking as a way of learning Guided Inquiry immerses students in information seeking as a way of learning Guided Inquiry prepares students for active engagement with information required in all aspects of living and working in the 21 st century Guided Inquiry prepares students for active engagement with information required in all aspects of living and working in the 21 st century

16 Concepts Approach to Information Literacy Locate Locate Library as inquiry lab for information literacy Library as inquiry lab for information literacy Trails and paths – browsing, monitoring, chaining, differentiating, extracting Trails and paths – browsing, monitoring, chaining, differentiating, extracting Types of searches – preliminary, exploratory, comprehensive, summary Types of searches – preliminary, exploratory, comprehensive, summary

17 Concepts Approach to Information Literacy Evaluate Evaluate Evaluating formats for reading, listening, viewing and experiencing Evaluating formats for reading, listening, viewing and experiencing Structure gives clues for evaluating sources Structure gives clues for evaluating sources Five Characteristics for evaluating sources Five Characteristics for evaluating sources quality, expertise, accuracy, currency and perspective

18 Bridging the Divide Confronting the challenges of the 21 st century Confronting the challenges of the 21 st century Innovative approaches for linking information behavior, information impact and information literacy Innovative approaches for linking information behavior, information impact and information literacy Major contributions of information field Major contributions of information field


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