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November 25 th 2008Pavilion TMS Ltd Mobility & Learning in the Workplace.

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Presentation on theme: "November 25 th 2008Pavilion TMS Ltd Mobility & Learning in the Workplace."— Presentation transcript:

1 November 25 th 2008Pavilion TMS Ltd Mobility & Learning in the Workplace

2 November 25 th 2008Pavilion TMS Ltd Interactive Communications SMS MMS & ERP & CRM delivery on Mobiles Workflow systems Sales, Service & Delivery applications on Mobiles Mobiles as Student & Teaching aids EXAMPLES of current Mobile solutions:

3 November 25 th 2008Pavilion TMS Ltd UK Market Trends £160 million (2013) 27.6million Mobile Advertising & Marketing 580% growth rate Significant revenues for SMS and MMS Huge revenue growth for MMS (3500%) 400% growth in SMS and MMS 580% Over 72 million handsets in use in the UK alone 86% of UK adults now own a mobile phone Over 5 billion text messages sent every month More UK consumers use text messaging than the internet (Source: Ofcom) 580% growth in mobile marketing and advertising over the next 5 years (Source: Juniper Research) 92% of users say they cant get through the day without using their mobile ! (Source: Social Issues Research Centre))

4 November 25 th 2008Pavilion TMS Ltd Mobile messaging possibly the most direct means of communication Unmatched precision, flexibility and cost Mobile messaging delivers higher response rates than any other media Ideal for marketing, customer service and employee communications High social acceptance Text messages viewed as non-intrusive, 97% of people open texts (Source: Social Issues Research Centre) Always on / always available Mobile is now an integral part of everyday life

5 November 25 th 2008Pavilion TMS Ltd MultiSend Interactive Internet Web Based solution Personalised and interactive messaging Businesses can engage with their target audience using text message, picture message and Higher responses to increase marketing and customer service performance Delivers measurable ROI through productivity gains and significant cost savings Built-in back-office/CRM integration for speedy deployment and integrated data management Offers real-time reporting and analysis to track the effectiveness of campaigns

6 November 25 th 2008Pavilion TMS Ltd B2C focused organisations with a medium - large customer base. Organisations who need to contact their customers frequently via phone, or post; such as finance, travel, retail and public sector. Marketing campaigns Contract renewals Loyalty programmes Appointment and payment reminders Enquiry handling Customer announcements Customer surveys Employee communications Proven technology adopted by leading brands O2 Phones 4 U National Car Rental Thomas Cook First Choice Reed Business Lancashire Police thetrainline Virgin Active Who uses MultiSend Interactive?

7 November 25 th 2008Pavilion TMS Ltd ENGAGE sms

8 November 25 th 2008Pavilion TMS Ltd ENGAGEsms SMS Surveys –The latest way to sample and survey Ipsos MORI, Harris, Vodafone, Orange, BBC, HM Government –Everyone has a mobile phone –Over 90% read an SMS within a minute of receiving –High Return rates for surveys for B2B –Users view SMS as; Non-intrusive Fast Private

9 November 25 th 2008Pavilion TMS Ltd ACCELERATING YOUR SUCCESS SMS and Surveys 1 Socially acceptable Convenient Candid answers Anywhere, anytime No pressure from surveyor Mobile ownership outstrips PC by 10 to 1 95%+ of year olds own one Ageless and Classless Socially Inclusive

10 November 25 th 2008Pavilion TMS Ltd SMS & Surveys 2 95% of SMS messages are delivered in 10 seconds 82% of Surveys are responded to in an hour 34% are responded to in 1 minute We live in an instant age – requiring instant access to data – even if we dont have it!

11 November 25 th 2008Pavilion TMS Ltd ENGAGEsms ENGAGEsms 'platform' is Enterprise class. Scalable Corporate governance 'in built'. Multi-lingual capable The most simple, inexpensive and instantaneous method of inclusive communication today

12 November 25 th 2008Pavilion TMS Ltd WAP and WEB Survey support Full design and integration Single place for results Totally Unique ENGAGEsms

13 November 25 th 2008Pavilion TMS Ltd ENGAGEsms is a general SMS communication tool –Surveys, competitions, information lines, data build, WAP and WEB surveys and more SMS is now regarded as a valid, private, secure and personal business communication tool SMS will eventually be used in the same way is now SMS does not suffer from SPAM ENGAGEsms & Survey4B stand apart from the competition – the ONLY tool suitable for large Public Sector use ENGAGEsms

14 November 25 th 2008Pavilion TMS Ltd Reporting Data is presented in graphical format Data can be exported as a pdf or a text file (csv) or other Data could also be delivered as an XML Stream – live onto an Intranet or even Internet site (consultancy) RSS feeds could be constructed to provide feedback to contributors as well as stakeholders (consultancy)

15 November 25 th 2008Pavilion TMS Ltd Local Authority Use Resident panels Instant feedback Inclusive participation –Multi-lingual –No barriers to engagement –Crosses the social divides Leisure and Arts event management and satisfaction studies Policy opinion gathering REFUSE uplift ENGAGEsms

16 November 25 th 2008Pavilion TMS Ltd ENGAGEsms

17 November 25 th 2008Pavilion TMS Ltd Public Sector Uses Customer Satisfaction Tracking studies Product usage Omnibus panels Diaries Opinion polling Quality validation Surveys – Cyclic and non Instant feedback at events ENGAGEsms

18 November 25 th 2008Pavilion TMS Ltd Real Time feedback from residents on topical issues Inclusive feedback Instantaneous Market Intelligence gathering Self-evaluation of business projects & policies Responses on key issues and event opt-ins Information sources Diary management – SMS alerts for appointments and re-arrangements reminders over SMS No barrier to participation ENGAGEsms

19 November 25 th 2008Pavilion TMS Ltd FOOTBALL & SMS 4 Good BUSINESS

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22 November 25 th 2008Pavilion TMS Ltd FOOTBALL: live Man of the Match poll Season Ticket Renewals Daily, weekly, monthly - news bytes Sponsored offers & Product sales Club Store sales offers Fan Meetings/AGMs/Ground Tours Fixture changes/ re-arranged matches/Cup games Last-minute Ticket deals ENGAGEsms

23 November 25 th 2008Pavilion TMS Ltd mobile4NHS - communicating in real-time Primary Care Trusts, particularly Community-based, need to improve access to patient systems from home the car the patient home and the clinic The missing link has been the ability to easily re-author screens for delivery to mobile - even from Legacy, Green-Screen, Host applications, we can add a Non- Intrusive, Integration layer and we can deliver Workflow systems

24 November 25 th 2008Pavilion TMS Ltd mobile4NHS - communicating in real-time Using Mobile Devices can bring a number of very distinct benefits; Always-on access to Staff Device tracking on GPS Ability to improve on your Lone-Worker H&S policies Access to live back-end systems 24 x 7 A more efficient service, with fewer mistakes more time for clinical care better general communication with staff less form filling no transcribing and paper-based inefficiencies Workflow systems

25 November 25 th 2008Pavilion TMS Ltd Sales, Service & Delivery applications on Mobiles

26 November 25 th 2008Pavilion TMS Ltd Mobile Sales - CRM & ERP An integrated sales solution that enables you to enhance, optimize and manage your sales force automation, like never before… Velocity allows your remote sales force to post orders into Sage, alongside an impressive range of features

27 November 25 th 2008Pavilion TMS Ltd Mobile Service and Engineering - CRM & ERP Strengthen and increase the productivity and organisation of your engineering force with Torsion… Torsion allows your remote service force to schedule jobs, add service sheets and sales orders DIRECT into Sage;

28 November 25 th 2008Pavilion TMS Ltd Mobile Despatch and POD - ERP Deliver and despatch with a more accurate, streamlined and confident approach… Momentum allows your delivery staff to manage, despatch, create proof of delivery documents and much more…

29 November 25 th 2008Pavilion TMS Ltd Interactive Communications SMS MMS & ERP & CRM delivery on Mobiles Workflow systems Sales, Service & Delivery applications on Mobiles Mobiles as Student & Teaching aids

30 November 25 th 2008Pavilion TMS Ltd Students & Teaching aids? Student College/University Communications SMS/MMS/ all on Mobile Smart Phones Fees/Feedback/Library returns/reminders Podcasts of Lectures Audio/Video - MP3 or MP4 File delivery Blog sites for interactive Q & A Sessions

31 November 25 th 2008Pavilion TMS Ltd The futures bright – the futures MOBILE!!!


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