1. PUBLIC PURCHASING IN FLORIDA ROLES IN THE PURCHASING PROCESS (rev. 05/27/2008)

2. ROLES IN THE PURCHASING PROCESS  PROCUREMENT CYCLE  CUSTOMERS / END USERS  PURCHASING PROFESSIONALS  VENDORS  OTHER ROLES IN THE PROCESS

3. ROLES IN THE PURCHASING PROCESS PROCUREMENT CYCLE

4. Customer / End User with Purchasing support: Identify Need Check Budget Determine Requirements / Specifications Prepare & Route Requisition

5. PROCUREMENT CYCLE Purchasing with Customer / End User support: Review Requisition for Clarity & Authority Check Surplus (?) Review & Amend Specifications / Statement of Work Advise on Current Market Conditions Review & Determine Purchase Method Review / Revise / Provide Vendor List

6. PROCUREMENT CYCLE Purchasing with Customer / End User support (Continued): Prepare & Issue Solicitation Receive Bids & Proposals (Conduct Negotiations, as appropriate) Tabulate & Evaluate Responses (with Team Support, as appropriate) Prepare Contract / Purchase Order Issue Contract / Purchase Order

7. PROCUREMENT CYCLE Customer / End User with Purchasing support (Continued): Manage Contract / Purchase Order Receive Commodities / Services Approve Payment Request Amendment to Contract / Purchase Order (Exception: Purchasing has final responsibility) Dispute Resolution (Exception: Purchasing has final responsibility) Close Out / Disposal Plan Next Steps

8. PROCUREMENT CYCLE - PERFORMANCE MEASURES How can you measure the performance of the Procurement Cycle Process in your agency?

9. PROCUREMENT CYCLE - PERFORMANCE MEASURES  Performance Measures of the procurement process should focus on results which are: Legal & Ethical Effective Efficient Economical

10. ROLES IN THE PURCHASING PROCESS CUSTOMERS / END USERS

11. Customers / End Users have some key responsibilities: 1.Understand the statutory and executive missions assigned to their entity (agency, division, program area, etc.). 2.Determine commodities, services, and schedule required to deliver their missions. May consult experts at this step.

12. CUSTOMERS / END USERS (2) 3.Have the capability to describe (specify) requirements in terms of performance (outcome), deliverables (outputs), and design. Few governmental requirements are unspeakable! Consider budget & other resources. 4.Arrive at the make / buy decision. 5.Plan ahead. 6.Work with technical advisers as required. 7.Understand how to task the purchasing office.

13. CUSTOMERS / END USERS (3) 8.Serve on the procurement team as required. 9.Manage Contract / Purchase Order including first level dispute resolution. 10. Receive commodities / services. 11. Approve payment. 12. Request any needed amendment to or cancellation of Contract / Purchase Order 13. Close Out / Disposal 14. Plan next steps. Purchasing can assist and guide. What’s reasonable?

14. ROLES IN THE PURCHASING PROCESS PURCHASING PROFESSIONALS

15. 1.Assist Customers / End Users in their roles. 2.Understand and advise on issues involved in the make / buy decision. 3.Understand, advise, and participate in the preparation of good specifications and statements of work (SOWs). 4.Understand and advise on types of specifications and SOWs (performance, design, combination, QPL), outputs & outcomes, and performance-based contracting.

16. PURCHASING PROFESSIONALS (2) 5.Understand the purchasing statutes & rules of the jurisdiction. 6.Understand the purpose and missions of public purchasing. 7.Understand how to use the former to do the latter!

17. PURCHASING PROFESSIONALS (3) PROCESS RESPONSIBILITIES 8.Consider this instance, the market, and any requirements history and trends in order to proceed to the sourcing strategy. 9.Review Requisitions for clarity, completeness, authority, justification (purpose), and schedule requirements.

18. PURCHASING PROFESSIONALS (4) 10. Determine items of solicitation, award formula, and contract term. 11. Determine sourcing method / strategy. 12. Organize & lead cross-functional procurement team, as appropriate.

19. DETERMINE SOURCING METHOD  Existing agreements / master contracts (including any pursuant RFQs): State Term Contracts RESPECT (Rehabilitative Enterprises Services & Products) PRIDE (Prison Rehabilitative Industries & Diversified Enterprises) State Purchasing Agreements Agency contracts

20. DETERMINE SOURCING METHOD (2)  Discretionary / Small Non-Competitive  Informal Bid  Formal Competitive Solicitation ITB – Invitation to Bid RFP – Request for Proposal ITN – Invitation to Negotiate  Single Source  Emergency  Etc.

21. PURCHASING PROFESSIONALS (5) 13. Advise Customer / End User if an extended schedule is required. 14. Review and amend Specifications / SOW. 15. Provide Vendor List. 16. Prepare any solicitation, formal or informal, with appropriate general and special conditions, including schedule and outcomes. 17. Issue solicitation. 18. Receive bids & proposals.

22. PURCHASING PROFESSIONALS (6) 19.Tabulate & evaluate Bids & Proposals. Responsiveness & Responsibility. Price and other criteria. If negotiations are involved, organize and lead team.  Rank & “short list” respondents.  Develop objectives.  Revise the solicitation and / or lead respondents to revise proposals as needed to meet objectives at Best-And- Final Offer (BAFO) stage.

23. PURCHASING PROFESSIONALS (7) 20. Prepare Contract / Purchase Order. 21. Issue Contract / Purchase Order. 22. Amendments, cancellations, dispute resolution. 23. Maintain purchasing records.

24. ROLES IN THE PURCHASING PROCESS VENDORS

25. 1.Register with purchasing authority & Department of State. 2.Review purchasing history in their market. Who is selling what to whom at what price? 3.Target their segment of the government market. 4.Review solicitation advertisements (formal & informal). 5.Act promptly to completely review and respond to solicitations. 6.Ask clear questions, promptly. Explain reasons for any request, e.g. a specification change.

26. VENDORS (2) 7.Participate in Vendor meetings. 8.Use web based or other training tools. 9.Respond fully to all solicitation requirements. 10. Do not make unilateral substitutions, omissions, or schedule changes. Ask in advance about any unfamiliar, unclear, or contradictory requirements, etc. 11. Request pre-contract meeting as appropriate (if none is scheduled). 12. Know how their performance will be measured and reported!

27. VENDORS (3) 13. Fulfill all Contract / Purchase Order requirements. 14. Invoice accurately as commodities are shipped or services performed. 15. Advise Customer / End User & Purchasing Agent early of any delays or other problems. 16. Be aware of formal dispute procedures but have as your goal meeting customer’s expectations, and resolving problems with the least formality & at lowest organizational level consistent with good business practice.

28. OTHER ROLES IN THE PROCESS  Within your agency: Accounting Attorneys Inspector General  Oversight agencies: State Purchasing Office of Supplier Diversity Bureau of Auditing, DFS State Auditor General

29. OTHER ROLES IN THE PROCESS (2)  Special needs: Office of Supplier Diversity Fleet Management CITS – Communications and Information Technology Services