1. “.aero shortcuts” Pilot Service Implementation and First Results Dot Aero Council October 16, 2003

2. Dot Aero Council Agenda Background and awareness building What are the current features ? How does it work ? Implementation characteristics Lessons from Pilot implementation Users Feedback

3. Dot Aero Council Background, awareness building Background –Pilot operational between Oct 3 and November 7 –Key objective - collect feedback from potential users –MoU with Geneva International Airport –ICANN approval for SITA to register names Awareness campaign –ITU TELECOM 2003 –Geneva International Airport –ACI –SITA –PR coverage (ITU Show news, FT, RSR, silicon.com)

4. Dot Aero Council What are the current features? You know the flight number You know the route You know the airport AF1234.AERO Status information on selected flight displayed GVA-CDG.AEROGVA.AIRPORT.AERO The list of flights is displayed, select your flight Access to portal with airport information

5. Dot Aero Council How does it work? Available on –web enabled mobile phones –web enabled PDAa –PC or laptop with Internet Access Provided to the passengers and greeters Allows to obtain quickly and reliably –flight schedules for the day –flight status –boarding gate Works from any geographical location

6. Dot Aero Council Service architecture Future services FLIGHT STATUS SERVICE Airline/Airport/ Added value service web sites

7. Dot Aero Council System implementation

8. Dot Aero Council Lessons from Pilot Implementation Getting status data from GVA Airport –Implemented in a timely and effective manner –The model for interfacing can be reproduced Mobile Telephones, PDAs –A lot of models, some powerful, some basic –Lack of applicable standards –There is room for standardization –Workload to take into account

9. Dot Aero Council User Feedback (Data) Data available from from Host1 and Host2 Measured from 9th to 13th October Received 3340 queries Collected 244 feedback responses How often would you use this service if it was widely available at airports ?

10. Dot Aero Council User Feedback (Comments) Comments received are supportive: –Fast access to information –Intuitive and easy to use –Access directly to required information –Use across all airports please –More features suggested, like schedules