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From cheap to good Lots of positive talk about personalisation. How to Make it Real? From a provider perspective: Real choice of support approach & provider.

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Presentation on theme: "From cheap to good Lots of positive talk about personalisation. How to Make it Real? From a provider perspective: Real choice of support approach & provider."— Presentation transcript:

1 From cheap to good Lots of positive talk about personalisation. How to Make it Real? From a provider perspective: Real choice of support approach & provider The advocacy needed to open choice to all Light touch, creative & empowering choice processes All interventions are future-focused Info on outcomes gathered & fed back in See: Commissioning for Provider Diversity

2 From good service to good life Citizens involved all decisions about their own care, but also in commissioning decisions A real voice, including citizen-owned services Development of non-service approaches and of services which enhance informal networks A networked model of care See: The New Social Care: strengths-based approaches at

3 Some areas are stuck Same narrow range of approaches & providers Advocacy & brokerage scarce: the most vulnerable remain least able to express choices More bureaucracy, more gatekeeping Price-only procurement, including below-cost Across the board, no-choice resource cuts See: Investing in families & communities, via

4 So what should TLAP do? TLAP and its partners can: Help make the duties in the Bill real Model co-production with citizens and providers Accelerate the development of community- building and networked approaches Balance focus on demand (through personal budgets), with focus on diversifying supply Support providers to measure and prove Include all models of care

5 Without risk-taking, failure is certain We need to take big risks in a time of real fear. But if we get serious about co-design and co- production with citizens and providers, we will focus on good lives, not cheap services. We wont find new money, but we will stop wasting the capabilities of citizens, families & communities.


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