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EUROCITIES Knowledge Society Forum - TeleCities Cities Role in the Knowledge Society Herkalion 5 – 6 May 2006 Chris Newby Forum Chair and Councillor Liverpool.

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Presentation on theme: "EUROCITIES Knowledge Society Forum - TeleCities Cities Role in the Knowledge Society Herkalion 5 – 6 May 2006 Chris Newby Forum Chair and Councillor Liverpool."— Presentation transcript:

1 EUROCITIES Knowledge Society Forum - TeleCities Cities Role in the Knowledge Society Herkalion 5 – 6 May 2006 Chris Newby Forum Chair and Councillor Liverpool City Council

2 EUROCITIES Knowledge Society Forum - TeleCities WHAT IS TELECITIES? 140 Cities throughout Europe Private Business Partners: Deloitte, IBM, BT, Sun Microsystems, Oracle and Cisco

3 EUROCITIES Knowledge Society Forum - TeleCities WORK OF TELECITIES Deloitte Benchmarking Report Policy Formulation –Broadband –eCare –eCitizenship –eGovernment

4 ACHIEVEMENTS Working closely with the EU: Broadband –Exchange of good practice –Development of Broadband Manifesto –Dissemination of the manifesto –Contributions to many high level events (In collaboration with CISCO) EUROCITIES Knowledge Society Forum - TeleCities

5 eRights –Finalisation of the charter –Launch of the charter –Dissemination and support 19 Cities signed: Amaroussion Barcelona Brno Chemnitz Frankfurt Gdansk Gijon Glasgow Liverpool Lodz Lyon Manchester Ostrava Prague Salerno Siena Stockholm Terrassa Zaragoza 26 Cities Interested: Berlin Birmingham Bologna Bonn Bratislava Brno Brussels Cheshire County Council Cologne Helsinki Leipzig Lille Métropole Leeds Linköping Lisbon Modena Munich Nantes Rome Porto Rotterdam Tampere The Hague Turku Vienna Vilnius

6 EUROCITIES Knowledge Society Forum - TeleCities i2010 (Overarching Policy) Review regulatory framework for electronic services eGovernment action plan 2006 - 2011 7 th Framework Programme (Research) State aid (broadband and ICT service centres) And Open Source and Open Standards (cost effectiveness and seamless international data transfer)

7 EUROCITIES Knowledge Society Forum - TeleCities NETWORKING World Bank - MENA – Cooperation Charter Harvard University – Paper published 2005

8 EUROCITIES Knowledge Society Forum - TeleCities 4 CITIES North, South, East and West: Stockholm - Broadband Barcelona – IRIS Project Tallinn – X Project Liverpool - TeleCare

9 LIVERPOOL IN 1998 - Highest council tax in the UK Officially one of the worst council services in the UK Approximately over staffed by 5000 ‘Can’t do’ council EUROCITIES Knowledge Society Forum - TeleCities

10 LIVERPOOL IN 1998 - Over 220 different computer systems Over 500 different databases Over 400 different reception points (buildings) EUROCITIES Knowledge Society Forum - TeleCities

11 LIVERPOOL IN 1998 - Streets not being swept £25 million underspend on education No credible relationship with police, fire service, health authority, etc. EUROCITIES Knowledge Society Forum - TeleCities

12 LIVERPOOL IN 2006 - Liverpool Direct Call Centre 10 One Stop Shops 5 interactive transactional on street kiosks with another 7 planned. EUROCITIES Knowledge Society Forum - TeleCities

13 LIVERPOOL IN 2006 - Joint venture company with BT Responsible for: Call Centre ICT Payroll Human Resources Revenue & Benefits EUROCITIES Knowledge Society Forum - TeleCities

14 LIVERPOOL IN 2006 - Staff culture change (the Liverpool way) TeleCare EUROCITIES Knowledge Society Forum - TeleCities

15 EVENTS ‘KNOWLEDGE SOCIETY – SOCIAL RENEWAL IN ACTION’ GLASGOW 8-9 JUNE 2006 WEBSITES www.liverpool.gov.uk www.eurocities.org


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