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Introduction Floyd Gleaves Business Information Services and Technology Directorate IND - Home Office.

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Presentation on theme: "Introduction Floyd Gleaves Business Information Services and Technology Directorate IND - Home Office."— Presentation transcript:

1 Introduction Floyd Gleaves Business Information Services and Technology Directorate IND - Home Office

2 The CEP Programme Casework Information Database CID2 What did life look like pre-CEP? What have we done during the CEP year? What does CID2 mean for the business?

3 Mega- ££££s Frustration for all PAS 14 databases serving IS Ports CRISIS/H 45 databases serving IS Ports and Enforcement HOMIES serving Criminal Casework Disjointed workflow Impacts not considered Life Pre-CEP SEPARATE SYSTEMS... Delays Errors Nugatory work Wasted opportunities CID serving most of the ICD

4 CEP A concentrated programme of significant change Extend to the Immigration Service New Appeals functionality Support for the new linear processes Integration of the Change of Address database Support ARC and Asylum Cost Reduction Document Generator & Passport Reader Mobile CID Ambitious!

5 ROBUST PLATFORM FOR THE FUTURE ARRIVAL SCREENING REPORTING DECISION APPEAL REMOVAL NATURALISATION E2E single immigration case record System concept change Business change to realise the benefits What did it mean? Growing from 4,500 to 10,000+ users Nationwide & mobile 24/7 supported operation Across 2 networks Complete range of immigration casework

6 Busy! 15 month programme Detailed Project Plan with limited latitude for slippage PM held c.1000+ meetings Continuous Nationwide presentations c.50 day-long workshops with the business Heavy duty testing often at very unsociable hours! Concentrated business piloting concurrent with UAT Intense scrutiny 18 weeks of IS rollout at rate of c.4 sites per week Project support 6am to 10pm, and otherwise on call Mountains of paperwork! Activities during the CEP year... Requirements Investigation/Scoping Analysis Design Specification Development Testing Proving Fixing Training Readiness assessments Logistics/Co- ordination Support Migration Refinement Planning Communication Business Engagement

7 CONCEPT & APPEALS Parts of the full-solution functionality ICD Document Generator Passport Readers IS RELEASE Replacement Legacy functionality IS Document Generator IS Data Sump & Link functionality 24/7 capability IS ROLLOUT IS Passport Readers Network Cameras Mobile CID CEP Products Full set of Test Scenarios Complete ICD & IS BURG Full set of ICD and IS Training Materials 32-Database Training Environment Full set of MIS Reports BObjects Universes Extended & Improved Infrastructure Robust SLAs Plus... ASYLUM AUDIT Asylum Support Screens ACS ASYS CID Feed

8 Under the CID bonnet?! Underpinned by static data Open definitions Generic Flexible Readily absorbs new processes Profile driven ARRIVAL SCREENINGDECISION REPORTINGAPPEAL REMOVAL NATURALISATION 90+ Screens 800+ Data fields ARRIVALS SCREENING DOCUMENTS EVENTS ARC RISK BREACH IMAGES CENTRES RESTRICTIONS DIARISATION ADDRESS APPEALSDOC GEN ADMIN EVENTS REMOVAL Modular Design

9 Why? Actions recorded at source Data visible across the business in real time IMMEDIATE ACCESS IMPROVED QUALITY LESS DUPLICATION FASTER PROCESSES Conservative! Business Change! Estimate re. asylum costs... 2 weeks off the average decision time = £8.4m 1 week off the average appeals processing time = £2.2m 1 week faster termination processing + 2 week family case removal = £5.1m Increase in family removals = £5.7m TOTAL ANNUAL SAVINGS = £21.4m Plus… £3.7m one off saving from appeals backlog management.

10 A common database The starting point for airline integration A cash generator Essential for the linear process The system we should have had 5yrs ago Quality Goodbye PAS & CRISIS/H Improved productivity A £36m IT Investment Automated documentation Faster decisions So what is CEP? CEP is an enabler to the achievement of many key business targets Cause to celebrate?!

11 Merging The Databases

12 Data Migration Strategy Databases cant be Integrated Migration Only Option How Much and How? Users Unconvinced it Will Work User Resistance to Loss of Systems

13 P C Dump W CID Data Migration Dump

14 Migration Activities Identify Key Fields Mapping Fields to CID Data Integrity (format, validation) Data Cleansing

15 Other Data Issues Data Feeds Management Information Functionality not in CID

16 So Far So Good... CEP Rollout Continues No Major Problems Encountered Users Happy and can see Benefits Within Budget and Timescales

17 Thank You Any Questions?


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