1. 1 Guidance for Preparing for Final Exam

2. 2 Exam will be on Thursday, August 21, 2014 Exam will be all Essay Bring own pen and pencil, paper will be provided Final Exam covers Chapters 4, 5, 6, 7, 8, 9, 10, 11 and class discussions. Review PowerPoint slides for each chapter and connect slides to materials in each chapter and lecture notes.

3. Chapter 4: Be able to explain why human capital, social capital, and knowledge are critical to modern business competition Explain the three factors that must be managed for the firm’s human capital Be able to explain social capital and how it can be developed

4. Chapter 5: Be able to describe cost leadership, differentiation, and speed as competitive strategies and how they can be implemented in the value chain Be able to explain how the Internet can support cost leadership and differentiation strategies Be able to explain focus as a strategy 4

5. Chapter 5: Be able to describe cost leadership, differentiation, and speed as competitive strategies and how they can be implemented in the value chain Be able to explain how the Internet can support cost leadership and differentiation strategies Be able to explain focus as a strategy 5

6. 6 Chapter 6: Be able to explain the concept of corporate strategy and how it differs from business-level stratgy Be able to explain and apply the “Diversification Reasons Continuum” Be able to discuss Johnson & Johnson’s corporate strategy and performance, its strategic issues, and how it might apply the “Diversification Reasons Continuum” to achieve a more successful corporate strategy

7. 7 Chapter 7: Identify and explain the two considerations that drive globalization Be able to identify and explain each of the components of National Competitive Advantage Be able to identify and explain the two opposing pressures that affect the development of international business strategy Be able to explain the risks associated with the various forms of market entry and why higher investment may not mean higher risk

8. 8 Chapter 8: Be able to explain the differences between being an entrepreneur and being a small business owner Be able to explain the interrelationship between the entrepreneurs and the opportunity Be able to explain entrepreneurial leadership Be able to explain competitive dynamics and how firms can apply competitive dynamics to change the competitive environment through strategic actions and tactical actions

9. Chapter 9: Be able to explain the meaning of strategic control, how it differs from traditional control, and how it is accomplished through information control and behavioral control Be able to explain organizational culture and its role in achieving strategic control Be able to explain the importance of rewards and incentives for strategy implementation

10. Chapter 10: Be able to describe the 7S Framework as a means for strategy implementation and how the framework was applied in the Samsung case Be able to describe the functional, divisional and matrix organizational structures Be able to discuss the relative importance of the leader and the strategy as determinants of organizational structure Be able to explain the meaning and importance of boundaryless organization 10

11. Chapter 11: Be able to explain leadership’s three interdependent activities Be able to explain the importance of emotional intelligence for leadership Know and be able to explain the five components of emotional intelligence Be able to explain the meaning, importance, and key elements of a learning organization Be able to identify and explain the key elements of highly ethical organizations 11

12. Samsung Case Know how the 7S framework was applied in the Samsung case Be able to (1) explain the strategic issue confronting Samsung, (2) propose and evaluate possible alternatives for the issue, and (3) recommend an alternative as a strategy and consider changes to Samsung’s 7Ss to implement your selected alternative