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Published byAaron Roberts
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1 Case study: The real costs and problems of non-strategic approaches
2 The brief 1. Unsuccessful implementation of ERP 2. Holy Grail of integrated information. 3. Are FE and HE too complex? 4. Are there no available systems? 5. Approaches in finding the Holy Grail.
3 Context Were probably part of the problem: We treat information and information systems as one thing. We forget information isnt one product. We need to get away from the desk, meet the people.
4 Case study: how it started Should we go for best of breed – or an integrated system. Once we have the new system well have no problems with information.
5 The information blob The core information needs are: Student information Finance information HR information.
6 What we needed Human intervention Unanticipated events infinite questions Targets Externals Controlled access Limited permutations Process Volume Speed Customer interaction Customer services Instant visibility
7 What actually happened? Information maturity
8 Why did the orphan thrive? A lot of professional helpers. A limited client list. The customer base acted like silent champions.
9 Is it all rosy? Doing it wrong 1
10 Doing it wrong 2 Are there enough people in the growth areas? 100 staff missing from data extract Because of operational change to coding
11 Add the costs of this non-strategic thinking X places in the league table X international students £x Loss of trust Loss of time
12 The rest of the brief Management and cultural changes needed the eradication of localised decision making
13 Lessons? Get a champion Info of different kinds Prioritise Employ professionals Talk to the people Talk dirty, but nice Anticipate the limitations
1 How to Become a Strategic Communicator. 2 Building a Communications Strategy Beyond the status quo.
© CGI Group Inc. CONFIDENTIAL Reference case : Real time passenger counting Virtual train: combine all information on assets 9 januari 2013Riccardo Becker.
Test B, 100 Subtraction Facts
5.9 + = 10 a)3.6 b)4.1 c)5.3 Question 1: Good Answer!! Well Done!! = 10 Question 1:
Copyright © 2010 Pearson Education, Inc. Chapter 15 Probability Rules!
VM Design Issues Vivek Pai / Kai Li Princeton University.
Index Student Activity 1: Questions to familiarise students with the
Business Case Women’s Confidence/ Competence Smarter Agile Working The way Decisions Get made Culture Under lying Processes Role Models Unconscious Bias.
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M ANAGEMENT INFORMATION SYSTEM Unit II :- Information System and Organization.
1 of 14 Information Access Management Interventions © FAO 2005 IMARK Investing in Information for Development Information Access Management Interventions.
B B1 We are the champions Louise Brent, risk manager, London Borough of Lambeth.
Human Centric Computing (COMP106) Assignment 2 PROPOSAL 23.
Screen 1 of 20 Reporting Food Security Information Reporting for Results Learning Objectives At the end of this lesson you will be able to: understand.
1 Operations Management, Competitiveness, and Operations Strategy Lecture 1.
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Slide 1 of 14 MANAGING LEADING EDGE TECHNOLOGIES TO GAIN COMPETITIVE ADVANTAGE IN TODAYS DYNAMIC BUSINESS ENVIRONMENTS James Bowen, Ph.d., PMP, CMC
Client Principal in the wild
Doing Business In China Building value for foreign enterprises in Asia.
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