1. JISC Assist, Policy and Culture©The JNT Association, 2002 Policies: What are they for? Andrew Cormack (UKERNA)/ Alan Robiette(JISC)

2. JISC Assist, Policy and Culture©The JNT Association, 2002 Critical Education Infrastructure What does education rely on? &

3. JISC Assist, Policy and Culture©The JNT Association, 2002 Critical uses People Teaching Learning Research Funding Publicity Administration Communication ICT Teaching Learning Research Funding Publicity Administration Communication

4. JISC Assist, Policy and Culture©The JNT Association, 2002 Getting along fine? Computers would be fine except for users Users waste time playing with computers

5. JISC Assist, Policy and Culture©The JNT Association, 2002 Policy requirement 1. Make infrastructures compatible

6. JISC Assist, Policy and Culture©The JNT Association, 2002 Infrastructures need standards Provision need to support multiple uses e.g. 220V AC, 50Hz, 24 hours Use need to avoid impact on others e.g. only draw 10A To ensure reliability

7. JISC Assist, Policy and Culture©The JNT Association, 2002 Unreliable infrastructures Computers crash Networks unavailable Files vanish (or change randomly) Untrustworthy results Users walk away or at least adopt wasteful (defensive) practices

8. JISC Assist, Policy and Culture©The JNT Association, 2002 Policy requirement 1. Make infrastructures compatible 2. Make infrastructures reliable

9. JISC Assist, Policy and Culture©The JNT Association, 2002 Infrastructures need realism Unconstrained use = anarchy Understand impact on others Shared resources need shared expectations shared responsibility

10. JISC Assist, Policy and Culture©The JNT Association, 2002 Different expectations User/Provider All files are backed up, even those on floppy Account is mine to do with as I wish Web pages are public domain, no copyright User/User Bandwidth for audio/video or genetic database? Workstation time for essays or surfing? Network for budgeting or IPv6?

11. JISC Assist, Policy and Culture©The JNT Association, 2002 Policy requirement 1. Make infrastructures compatible 2. Make infrastructures reliable 3. Make infrastructures a community

12. JISC Assist, Policy and Culture©The JNT Association, 2002 Policies: What are they for? Enabling the critical infrastructures: Make them work together Make them reliable Make them a community