1. Welcome to the Walsall Learning Centre

2. Learning Centre General Information Searching the Online Catalogue Electronic Resources Help and Advice

3. Welcome to the Walsall Learning Centre Term Time Opening Hours Mon – Thu: 08.45 – 24.00 * Fri: 08.45 – 18.45 Sat: 13.30 – 17.30 Sun: 13.30 – 21.00* * Extended Opening Hours Conditions Apply

4. Extended Hours Mon-Thurs from 19.45 to Midnight Sun from 17.30 pm to 21.00 pm Limited staffing during these hours Access to all self issue/return machines available All Electronic resources and physical stock Study Spaces Printing and photocopying facilities Only available to those with valid University ID card

5. Walsall Learning Centre Loan Privileges 12 Normal (3 Week) Loan 8 One Week Loan 4 Short Loan 4 Videos 4 CDs 1 Laptop

6. Walsall Learning Centre Fines 3 Week Loans:10p per day 1 Week Loans:40p per day Inter-Library Loans40p per day Short loans:40p per hour Laptop:£20 per day

7. Walsall Learning Centre How to borrow: Use your ID card to use the self-issue machine Pass your ID card under the scanner Pass the book barcode under the scanner Wait for your receipt Use Lending Services Desk

8. Walsall Learning Centre How to renew 3 week and 1 week loans may be renewed by: Using Online Catalogue In order to renew items you will need a PIN number, available from the Lending Services Desk Using Distance Services via Phone: 01902 321333 or 0845 408 1631 Email: distanceservices@wlv.ac.uk

9. Walsall Learning Centre How to return Use self-return machine following instructions Pass book under the scanner Keep your receipt as proof..!!!! Use book return box when LC is closed Use Lending Services Desk 3 week and 1 week loans may be returned at any LC

10. OPAC www.wlv.ac.uk/lib/opac www.wlv.ac.uk/lib/opac

11. Walsall Learning Centre Study Spaces available include: Individual Study Carrels Single study desks Group study rooms Bookable at the Information Helpdesk on the 1 st floor.

12. IT Facilities We have a range of study environments to work within, including: - Single study only Group study only Silent study Bookable Drop-in

13. IT Facilities All users need to register You will be given an individual username and password Used to log on to PC’s Used to access email Used to access WOLF Used to access PebblePAD Registration also generate users Personal Storage Space

14. Personal Storage Space Each student has a storage space of 25MB Save work to My Documents folder, work is saved onto network Work is then accessible from any networked PC in the University Personal Storage Space can also be accessed from home via Internet Use Memory stick as a backup. Work can also be burnt onto CD-R

15. Printing Every student has a PCounter account. PCounter system - if you have credit in your account and use a printer connected to the PCounter network, you can work and print on most University computers.

16. PCounter PCounter accounts can be topped up with cash or a debit/credit card online. Cost  A4 black and white - 5p  A4 colour -40p*  A3 colour -80p* * Available on the HP Colour LaserJet 5550 only

17. To check your credit, move the cursor over the pound symbol.

18. IT Facilities Laptop PC’s available for loan Laptops have the same software as standard PC’s Loan period one week Need to book in advance with the Lending Services Help Desk, Ground Floor.

19. IT Facilities Where to find help IT Helpdesk located in WLb05 Staffed from 9am – 19.45pm IT Team Office WLb12 in basement IT Services Helpdesk Phone extension 2000 Guides and Manuals available in WLb06

20. E.Resources www.wlv.ac.uk/lib www.wlv.ac.uk/lib Learning Resources Gateway Catalogue - OPAC Subject Pages Databases E.Journals & E.Books Links to external web sites Help Sheets & Contact Information

21. Learning Centre Web Pages www.wlv.ac.uk/lib/nursing www.wlv.ac.uk/lib/nursing

22. Walsall Learning Centre Subject help and advice is available from the Information Helpdesk on the first floor. Study Skills Advisors are available for one-to-one sessions. These can be booked on the first floor. For School of Health Study Skills Advisors are available for one-to-one sessions within the School. Book at Reception in Boundary House.

23. Subject Support For School of Health Walsall: Gill Williamson, Marie Nicholls & Pam Collins For School of Health Wolverhampton: Kirstin Ewart For School of Health Burton: Liz Watson

24. ASSIST - http://www.wlv.ac.uk/lib/assisthttp://www.wlv.ac.uk/lib/assist

25. Walsall Learning Centre If you need any more information, please come and ask We look forward to meeting you.