1. Sustainability Metrics consolidation June 2009

2. GRI Indicators Economic Economic Environmental Environmental Social Performance Social Performance Human Rights Human Rights Society Society Product Responsibility Product Responsibility

3. Foundation Quality management system Quality management system Controls and feedbacks Controls and feedbacks Process understanding Process understanding

5. Sustainability metrics Company context Company context - Stakeholders needs - Stakeholders needs - impacts - impacts How do we evaluate performance? How do we evaluate performance? Indicators? Measures? Metrics? Indicators? Measures? Metrics? Need foundational support first: Top management leadership Need foundational support first: Top management leadership Stakeholder input Stakeholder input Global View Global View Appropriate Capabilities/Resources/ System Appropriate Capabilities/Resources/ System

6. Sustainability metrics 2 To create: - Value and Consistency - Tangible Results – Business perspective incorporating stakeholder, business itself and the results. Continuous cycle

7. Sustainability metrics 3 Critical to understand/define: Baselines and boundaries Baselines and boundaries Impacts/Risks/Costs Impacts/Risks/Costs Standardization – depends upon regulation Standardization – depends upon regulation Assets -Tangible and Intangible Assets -Tangible and Intangible

8. What is the GOAL?