1. Image Enable Your Financials: Kim Tilley IS Specialist Citizens Memorial Healthcare David Tilley Network Administrator II Citizens Memorial Healthcare Scanning in the Non-clinical Applications

2. What we were looking for… A scanning and archiving solution that would help us complete our electronic chart A flexible solution that would allow us to incorporate new processes into the existing workflow

3. And we choose… ImageNow by Perceptive Software, Inc Flexible Robust Easy to Use Dependable Cost Effective

4. The EMR, and Beyond Admissions Patient Accounts/Clinic Central Billing/Foundation Billing Human Resources Accounts Payable Credentialing Administrative

5. Admissions-The Challenge Incorporate into the current workflow Add new process in the most efficient manner possible Determine index values In ADM, new EMR number and Visit numbers are not assigned until you file the registration

6. Admissions-The Solution

7. Admissions-The Benefits Documents are scanned real-time at the point of service Allows users to immediately view the documents that they have access to view Eliminates the need for filing paper

8. Patient Accounts-The Challenge Allow Patient Accounts to view insurance cards and other pertinent documents Link EOB at the account level View EOB at the remittance level

9. Patient Accounts-The Solution

10. Patient Accounts-The Benefits Insurance cards and other pertinent documents can be viewed Paper explanation of benefits are scanned and linked to the account Explanation of benefit is available at the batch level Scanning eliminates problems with physical boundaries

11. Human Resources-The Challenge Determine how to organize applications electronically Implement a scanning solution that makes sense for HR Create an efficient way for department heads and managers to view applications

12. Human Resources-The Solution

13. Human Resources-Cont.

14. Human Resources-The Benefits Applications scanned for immediate access to supervisors Applications from our website can be imported electronically Eliminates the problem of having to wait to receive paper copies of applications HR will soon begin scanning employment files as well so that they will be able to retrieve employment files online

15. Accounts Payable-The Challenge Create a process for scanning invoices in an efficient manner Rollout a way to distribute invoices to managers for approval

16. Accounts Payable-The Solution

17. Accounts Payable-The Benefits Invoices are scanned and linked to the invoice in Meditech Eliminates the process of retrieving paper remittances Accounts Payable can e-mail invoices out to supervisors as needed

18. Credentialing-The Challenge Create a way to organize provider privilege information Implement a solution for viewing privilege information in clinical areas Eliminate the need to maintain privilege binders in all areas

19. Credentialing-The Solution

20. Credentialing-The Benefits Privilege information can be scanned Up to date privilege information can be viewed from all CMH locations Eliminates the maintenance of privilege binders in each area

21. Administrative-The Challenge Creating a filing structure and system for administrative areas Provide administrative scanners with flexibility and the ability to add index values on the file Maintain a lookup of all current index values

22. Administrative-The Solution

23. Administrative-The Benefits Allows for the organization of administrative documents Eliminates the problem of having to go back and forth between offices in order to retrieve documents Secure control and backup of documents

24. Image Enabling Your Financials Thank you! Questions and Comments? David Tilley Network Administrator II Citizens Memorial Healthcare Phone: 417.328.6719 Email: dtille@citizensmemorial.com Kim Tilley IS Specialist Citizens Memorial Healthcare Phone: 417.328.6718 Email: ktille@citizensmemorial.com