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Citizens Advice Information Kiosks Malcolm Taylor Citizens Advice.

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Presentation on theme: "Citizens Advice Information Kiosks Malcolm Taylor Citizens Advice."— Presentation transcript:

1 Citizens Advice Information Kiosks Malcolm Taylor Citizens Advice

2 FAQs What are they What do they do Why use them New supplier How much How do I get one How do I know what is happening What about security

3 What are they? A secure web browser A regular PC In a tough box Touch screen, keyboard, trackerball Wheelchair accessible View predefined list of websites

4 What do they do? Can help people get information they need on the internet Content is categorised – can define your own screens Safe surfing Lets have a look at the screens

5 Why use them? Studies have shown that about a third of people using them find them helpful, some people didnt need to see an adviser They are easy to use and encourage people to use sites like Adviceguide Can help people see advantages of using the internet

6 We have got a new supplier Via HP – company called Kiosk Cheaper, includes maintenance Tougher Better security Standard software We own screen design You can do your own reports privacy screen

7 How much?/How do I get one £4600 plus VAT includes –Delivery and installation –Installation/config of wireless equipment and firewall –Configuration of customised screens –3 years on site support –Content updates –3 years remote reporting capability Order from HP Order form on CABlink There are a couple of other options

8 What about reporting Reporting is via a website which is accessible from any PC with internet connection

9 Reporting

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12 What about security? Physical – they have a hardened steel locked cabinet weighing about 50 kilos (110 pounds) They run a secure browser under a restricted account Content – blacklists, whitelists and a content filter which prevents people accessing inappropriate websites Network – they come with a hardware firewall which prevents people accessing your network

13 Citizens Advice Information Kiosks Malcolm Taylor Citizens Advice


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