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Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams This material (Comp17_Unit3) was developed by Johns Hopkins University,

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Presentation on theme: "Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams This material (Comp17_Unit3) was developed by Johns Hopkins University,"— Presentation transcript:

1 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams This material (Comp17_Unit3) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000013.

2 Initial Tools for Teaming: Ground Rules & Action Plans for HIT Teams Learning—Objectives Create and describe SMART ground rules. Develop and refine a team action plan. Establish ground rules and an initial action plan for an HIT team. 2 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

3 Team Member Expectations and Ground Rules Coach John Wooden’s six rules for team building 1.Sprit and morale, find and grow 2.Spot good & not so good competitors 3.Find the troublemakers and deal with them 4.A fair chance & opportunity are deserved by all 5.Fight, determination, courage, and desire – find & reward 6.A good attitude & cooperative nature – find & nurture (Wooden, J, 2007) 3 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

4 Setting Team Ground Rules Ground rules should focus on three elements: Tasks—Expected activities and deliverables for the team Process—How the activities will be carried out Norms—Ways in which team members will interact with each other 4 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

5 Setting Team Ground Rules Ground Rule Basics Clear Concise Consistent Agreed to Followed Reinforced Updated 5 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

6 Setting Team Ground Rules Overall team-based aspects Clear Concise Consistent Process monitoring aspects Agreed to Followed Reinforced Updated 6 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

7 SMART Ground Rules Ground rules should be written to be: S pecific M easurable A ttainable R elevant T imely (Time Bound) 7 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

8 General Team Rule Examples 1.Project objectives are measurable and can be achieved in the short term. 2.Project work plan and implementation plan are clearly defined. 3.The problem is studied before a solution is created. 4.Meeting minutes are posted and feedback is provided. 5.Skeptics are involved on the team. 6.Team members communicate daily with each other. 8 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

9 Why Create an Action Plan? “By failing to prepare, you are preparing to fail.” Attributed to Benjamin Franklin (ThinkExist) 9 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

10 Action Plan Preparation Clearly define goal(s) or mission. Clearly define parameters/scope Define what is out of scope Ask: –Who –What –Where –When –Why –How 10 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

11 Action Plan Example 11 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

12 Work Breakdown Structure 12 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

13 GANTT Chart 13 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

14 PERT Chart 14 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

15 Teams, Tools, & Structure Documentation –Like an immunization – good for you, but few enjoy it Action Plan –Touchstone that guides –Important accountability element Meeting agendas & meeting minutes Do it digital (if you can) – distributed teams 15 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

16 Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams—Summary Now that you have learned about Ground Rules & Action Plans for HIT Teams, you should be able to: Create SMART ground rules. Develop a team action plan. Use other tools for teams. 16 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

17 Initial Tools for Teaming: Ground Rules & Action Plans for HIT Teams—References References Crow K. Team Ground Rules. DRM Associates. 2001. Available from: http://www.npd- solutions.com/groundrules.htmlhttp://www.npd- solutions.com/groundrules.html Franklin, B. Quote attributed to Benjamin Franklin. Available from: http://thinkexist.com/quotation/by_failing_to_prepare-you_are_preparing_to_fail/199949.html http://thinkexist.com/quotation/by_failing_to_prepare-you_are_preparing_to_fail/199949.html Harrison K. Key insights into implementing PR plans. Available from: http://www.cuttingedgepr.com/articles/prplans_key_insights.asp http://www.cuttingedgepr.com/articles/prplans_key_insights.asp Setting Team Ground Rules. University of Minnesota, Office of Human Resources. 2006-2010 Available from: http://www1.umn.edu/ohr/toolkit/workgroup/forming/rules/index.html http://www1.umn.edu/ohr/toolkit/workgroup/forming/rules/index.html Wooden J. The Essential Wooden. 2007 McGraw Hill. Images Slide 3: Picture of sports team. Image courtesy of dcjohn’s photostream. Available from http://www.flickr.com/photos/dcjohn/15367867/sizes/m/in/photostream/ http://www.flickr.com/photos/dcjohn/15367867/sizes/m/in/photostream/ Slide 4: Rural healthcare team. Image courtesy of Dr. Patricia Abbott Slide 9: A picture of a statue of Benjamin Franklin. Image from Thisisbossi's photostream. CC BY-NC-SA 2.0.Available at: http://www.fotopedia.com/items/flickr-5223231768http://www.fotopedia.com/items/flickr-5223231768 Slide 10: Three question marks. Image created by Hopkins staff. 17 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

18 Initial Tools for Teaming: Ground Rules & Action Plans for HIT Teams—References Images Slide 11: Action plan example. Image created by Hopkins staff. Slide 12: Work Breakdown Structure. Image extracted from Systems Engineering Fundamentals. Defense Acquisition University Press, 2001. Creative Commons: Mdd. Permission: PD-USGOV.Available from: http://commons.wikimedia.org/wiki/File:Work_Breakdown_Structure_of_Aircraft_System.jpg http://commons.wikimedia.org/wiki/File:Work_Breakdown_Structure_of_Aircraft_System.jpg Slide 13: Gantt Chart. Creative Commons: Gavin White. Available from: http://en.wikipedia.org/wiki/File:Pert_example_gantt_chart.png http://en.wikipedia.org/wiki/File:Pert_example_gantt_chart.png Slide 14: PERT Chart. Creative Commons: Dbsheair. Wikipedia. Available from: http://en.wikipedia.org/wiki/File:Pert_example_gantt_chart.gif http://en.wikipedia.org/wiki/File:Pert_example_gantt_chart.gif Slide 15: A toolbox. CC BY-NC-NC-SA 2.0 by Zak Hubbard. Available at: http://www.flickr.com/photos/zakh/337938459/ http://www.flickr.com/photos/zakh/337938459/ 18 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

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