1. NGO Information Development Workshop May 21 st

4. Information is not knowledge.

5. A collection of data is not information A collection of information is not knowledge A collection of knowledge is not wisdom A collection of wisdom is not truth Data Understanding Knowledge Wisdom Information Understanding relations (what) Understanding patterns (how) Understanding principles (why) Context independence

6. NGOs need information for –Governance accountability –Feedback to service users –Business decisions –Workforce planning –Service development and quality –Future planning

7. How do we know we are making a difference? Information utility will be a critical driver of future NGO development ARE WE READY ?