1. ATS EVALUATION PROGRAMMES

2. ATS EVALUATION PROGRAM AUTHORITY Vice President of Operations. Director Air Traffic Services.

3. ATS EVALUATION PROGRAM PURPOSE and SCOPE To ensure that the provision of service is maintained at the highest standard. To ensure that all ATS units and personnel apply policies, standards, rules and separation minima in an approved manner.

4. ATS EVALUATION PROGRAM PURPOSE and SCOPE Assessing service provided Ensuring operating procedures conform to National Standards. Reviewing all agreements Informing Manager of potentially unsafe procedures. Detecting problem areas, identifying deficiencies.

5. ATS EVALUATION PROGRAM PURPOSE and SCOPE Examining personnel utilization and workload. Assessing and reporting on equipment issues. Reviewing training programs. Ensuring operational personnel are in compliance with CARs ( controller proficiency ). Document deficiencies.

6. ATS EVALUATION PROGRAM ATS Units 7 Area Control Centres 78 Flight Service Stations 1 Terminal Control Unit 43 Control Towers

7. 7 ACC’s / CCR 7 TCU / UCT 1 Towers / Tours 43 FSS / SIV 78 Baker Lake Norman Wells Inuvik High Level Fort Smith Hay River Yellowknife Rankin Inlet Fort Simpson Iqaluit Kuujjuaq La Grande Rivière Kuujjuarapik Wabush Rouyn Val D’Or Sept-Iles Mont-Joli Québec Dorval Ottawa Kingston Sudbury North Bay TimminsKenora Thunder Bay St. Anthony Halifax Charlottetown Sault Ste-Marie Sioux Lookout Gaspé Iles-de-la-Madeleine Sydney Yarmouth Gander Saint John Fredericton Deer Lake St. John’s Roberval Churchill St-Hubert St-Jean Charlo Gatineau Winnipeg Brandon La Ronge Saskatoon Prince Albert Thompson Lloydminster Regina Lethbridge Calgary Medicine Hat Whitecourt Fort McMurray Whitehorse Williams Lake Fort St. John Prince Rupert Fort Nelson Penticton Terrace Campbell River Port Hardy Nanaimo Victoria Smithers Kamloops Cranbrook Kelowna Prince George Castlegar Red Deer Peace River Grande Prairie Moncton St. Andrews Mirabel Montréal Springbank Toronto Toronto City Centre Buttonville Hamilton St. Catharines Oshawa Waterloo Vancouver Vancouver Harbour Langley Pitt Meadows Boundary Bay Abbotsford Edmonton Edmonton City Centre Villeneuve Dawson Creek St-Honoré Windsor London

8. ATS EVALUATION PROGRAM Cycle Routine Evaluations Every Two Calendar Years for Area Control Centres and High Density Control Towers Every Three Calendar Years for Other Units

9. ATS EVALUATION PROGRAM Interim Evaluations When Required as a Follow-up to a Routine Review Follow-up of a Transport Canada Audit.

10. ATS EVALUATION PROGRAM Special Evaluations As Required to Examine Perceived or Actual Problem Areas When, through the daily monitoring of the ATS System, circumstances indicate that a review is required in a particular area.

11. ATS EVALUATION PROGRAM Report Check list style of report. Report ensures standardization of evaluation. Provides a complete record of what was checked during the evaluation.

12. ATS EVALUATION PROGRAM The reports contain 5 accountabilities. –Safety and Quality –Customer Service –Management of Human Resources –Management of Financial Resources –Management of Physical Resources

13. Unit Evaluations Follow-up Unit Manager is responsible for follow-up to correct identified Deficiencies. Critical deficiencies must be corrected immediately Response if required within 60 days for others

14. Transport Canada Conduct Audits of all ATS Units Conduct Inspections Rated against regulated areas specified in CARs