1. Level 3: Chapter 16

2.  Understand the difference between assertiveness, aggressiveness, and passiveness  Discover how assertiveness can be beneficial to tutors and tutees.  Learn how to be more assertive!

3.  Passive  Allowing someone else’s rights to overshadow one’s own  Easily coerced into thinking like someone else  Difficult to express opinions and ideas  Put the tutees needs before one’s self  Aggressive  No regard for the rights of others  May give threats (verbal or physical)  Viewing oneself as superior  Refusing to listen to the thoughts and opinions of others

4.  A tutor who exhibits passive behavior  May feel hurt, anxious, or even angry  May not get the most out of a session, because he or she yields too much to what the tutee wants to talk about  Could become frusterated with the idea of tutoring and dread it  May cause inability to communicate needed information effectively

5.  A tutor who exhibits aggressive behavior  May cause a conflict between the tutee and themselves  May say things that they do not mean  May make the tutee uncomfortable to the point he or she gains little to nothing out of the session  May not take the tutee’s learning style into account or other unique needs

6.  Being able to express oneself without violating the rights of others  In other words you are putting yourself in the leadership position without abusing your role or neglecting your responsibilities

7.  Allows you to manage the time you have  Avoid  Internalizing feelings  An inefficient session  Encourages effective communication

8.  To be able to refuse requests from students when necessary  To avoid being overwhelmed by the demands of others  Avoid letting the pressures of tutoring build up  Consider your needs/responsibilities before the needs of your tutees

9.  Imagine how a past conflict could have been handled in a more assertive way  Practice talking in an assertive way  Respect the wants, needs, and feelings of others in sessions and in everyday life no matter how different from your own  Take a problem solving approach to conflict, viewing the other person as a teammate rather than opposition (compromise)

10.  Be honest without trying to make the other person feel guilty or responsible  Begin statements with “I” rather than “you”  Listen actively  Brainstorm to solve the problem together  Learn from bad experiences to handle things differently the next time

11.  Eye contact  Upright posture  Relax the shoulders and face  Breath normally  Try to maintain a steady tone of voice during conversation

12.  Assertiveness is important not only during tutoring, but also during everyday life  If you are only assertive when tutoring it is difficult to make assertiveness part your routine

13.  An international student wants you to guide them on his or her paper topic. It is an opinion paper that regards personal experience.  What would a passive tutor do? An aggressive tutor? An assertive tutor?

14.  A tutee that wants you to do his or her work, and is asking in a desperate manner.  What would a passive tutor do? An aggressive tutor? An assertive tutor?

15.  A tutee with ADHD keeps drifting his or her attention from the session no matter how interesting you try to make the subject.  What would a passive tutor do? An aggressive tutor? An assertive tutor?

16.  A tutee frequently shows up a few minutes late and you have sessions back to back so while at first you welcomed the break it has become difficult because the tutee wants the full hour.  What would a passive tutor do? An aggressive tutor? An assertive tutor?

17. What kind of person are you? Are you a different personality type when you are tutoring than in your everyday life? Is that good or bad?