1. Library Volunteers Training Module 2 - Resource Providers

2. The Veteran Asssistance Triad – Government (Multiple Levels) – Non-Government Organizations – Volunteer Organizations Modes of Assistance to Veterans – 4 Major Categories – Veteran Family Member Inclusion Common Needs (By the Numbers) Resource Coordination

3. Triad of Assistance Volunteers Government NGOs Needs

4. Federal Government – USDVA VHA (Healthcare), VBA (Benefits) – DOL Workforce Programs, Joining Forces, etc State Government – CalVet, EDD, DHC, DMV, CA State Library Municipal Government – County Veteran Services Offices (CVSOs) – Public Libraries Government Agencies

5. Two Major Divisions at the “Federal VA” – VHA (Healthcare), VBA (Benefits) – VHA has Hospitals/Clinics and Vet Centers (MH) – VBA has (in CA) 3 Regional Offices and 1 Satellite Office (VAROs: Oakland, West LA, SD, and a satellite office in Sacramento) – mostly for claims filing and adjudication CalVet (the “State VA”) – HQ (Sac), 3 District Offices (in the VAROs), 8 LINCs (Local Interagency Network Coordinators), 8 Veteran Homes County Veteran Services Offices (CVSOs) – 103 Offices, Serving 58 Counties USDVA, CalVet, CVSOs

6. LINC Regions and Homes 9 LINC Regions (8 Active) 8 Veterans Homes 58 Counties (56 With CVSOs)

7. Non-Profits (AKA 501(c)3 Organizations) – VFW, Am Legion, AmVets, DAV, VVA, MOPH, etc. – Not all are created equal…check websites Corporations – Many big companies are veteran-friendly – Offering employment, discounts, etc. – Some offer wide-range help (Disney, Google) Beware some “For-Profit” Organizations! – Some will “sell” an otherwise free service Non-Governmental Agencies (NGOs)

8. Volunteer Organizations – Collaborative Partnerships (Statewide and Regional) – AmeriCorps (via Nat’l Corp for Comm Service) – Red Cross, USO, etc Volunteers at Large/Project Volunteers – Some at CVSO Sites, Vet Centers, VA Clinics – And Now… LIBRARIES! Volunteers

9. 1.Employment 2.Healthcare 3.Education 4.Housing 5.Advocacy/Assistance By the Numbers (Services Requested by CA Veterans. Data from CalVet Reintegration Database) – 84% State Benefits Questions – 73% Employment Assistance – 68% Healthcare Concerns – 64% Education Queries Veteran Needs

10. 1.The Triad of Veteran-Assistance Resource Groups (Government, Non-Government Organizations, Volunteers) o Gov’t: Fed (VA), State (CalVet), and County (CVSOs) o Non-Gov: Non-Profits, Corporations, For-Profits o Volunteers: Organized and At-Large (Projects) 2.These Groups are located throughout the state 3.Veterans have a myriad of needs…it takes a village (or a Triad!) to assist them. What do I need to Remember?

11. What are the 3 levels of government that have veteran-assistance resources? Besides government agencies, what other groups offer help to veterans/families? What are the most common categories of veteran requests for assistance? Resource Providers - Quiz