5 FIRST - Login Your Login Name is your e-mail address – ALL LOWER CASE. You will not have a password your first time – you will have to create one - Click on the link “What was my password again?”Type in your user name again – remember it is your address in all lower case letters.You will receive a message that an is being sent to you with a link.Open the when it arrives and click on the link “Reset Password” *Note : Link is time sensitive – complete the entire processYour password must be 8 characters and include a number and a capital letter.
6 SECOND - as soon as you login successfully you must go to the Users Tab and set-up your workflow. SECOND - as soon as you login successfully proceed to the Users Tab and set-up your workflow.Through the Users Tab you will set up your workflow*Note – All agents must report to a supervisor & you can enter the supervisor by name or address
7 A Successful Login will bring you to the Assistants Tab – this is the default page – not a starting point
8 Important Points to Remember LoginRequest Password –The is time sensitiveSet-up Workflow –Supervisor must set up their workflow first.All those with the role “PO” must report to a supervisor.https://iforums.doc.state.mn.us/site/ICOTS/default.aspx