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Getting Focused on Continuous Improvement -J. Jay Marino Associate Superintendent for Organizational Effectiveness and Accountability, Cedar Rapids, Iowa.

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Presentation on theme: "Getting Focused on Continuous Improvement -J. Jay Marino Associate Superintendent for Organizational Effectiveness and Accountability, Cedar Rapids, Iowa."— Presentation transcript:

1 Getting Focused on Continuous Improvement -J. Jay Marino Associate Superintendent for Organizational Effectiveness and Accountability, Cedar Rapids, Iowa

2 Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

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6 What are the characteristics of a continuous improvement system (district, school or classroom)? What would it look like? What are the characteristics of a continuous improvement system (district, school or classroom)? What would it look like? Use some quality tools: Use some quality tools: Brainstorm Brainstorm Affinity Diagram Affinity Diagram Nominal Group Technique Nominal Group Technique

7 Are We Satisfied? Consensogram: On a scale of 1-10, how satisfied are you with the quality and results of your school system? 10 Very Satisfied- we couldnt possibly improve or have better results 1 Very Unsatisfied- a complete overhaul and redesign is needed to fix/improve the system and its results Very Unsatisfied Very Satisfied

8 Todays Essential Questions… How can quality and continuous improvement processes and tools positively impact student achievement? How can quality and continuous improvement processes and tools positively impact student achievement? What are the components of the continuous improvement classroom and school? What are the components of the continuous improvement classroom and school? How can the 7-step Plan Do Study Act cycle (Action Research) be used as a school improvement model to increase student achievement? How can the 7-step Plan Do Study Act cycle (Action Research) be used as a school improvement model to increase student achievement?

9 The Big Question??? - Why Quality and Continuous Improvement?

10 Why Quality and Continuous Improvement? Answer: The World Has Changed Answer: The World Has Changed

11 The World is Flat The long-term opportunities and challenges that the flattening of the world puts before the United States are profound. Therefore, our ability to get by doing things the way weve been doing them…will not suffice any more. The long-term opportunities and challenges that the flattening of the world puts before the United States are profound. Therefore, our ability to get by doing things the way weve been doing them…will not suffice any more. Permanent Change! Permanent Change! Thomas Friedman

12 None of the top 10 jobs in 2010 exists today - Former Ed. Secretary Richard Riley The average person today will have careers The average job will last 3 – 5 years - U.S. Department of Labor Changing Jobs

13 Our Challenge How do we create the learning environments that engage this generation? How do we equip these students with the skills and knowledge they need to be competitive in a global, flat world?

14 Why Quality and Continuous Improvement? Answer: Students need a different set of skills to compete in todays flat world Answer: Students need a different set of skills to compete in todays flat world

15 Academic Excellence Strong Community Broad Worldview Mountain View Whisman School District Education for the world ahead Goal: All children supported and inspired to reach their highest potential Core Value: Culture of excellence Rigorous, results-driven instruction Teachers and staff committed to continuous improvement Can-do attitude Supporting Points: Goal: All children supported and enriched by entire Mountain View community Core Value: Culture of collaboration High parental involvement and commitment City-wide enrichment services Interdependent relationships with universities and corporations Supporting Points: Goal: All children supported and prepared to thrive in a global environment Core Value: Culture of respect Diverse student body Access to rich, multi- cultural perspectives and activities Horizon-broadening uses of technology Supporting Points:

16 What Should We Teach? Critical thinking skill areas must be addressed: Information processing skills Information presentation skills Independent problem solving skills Interdependent team-working skills

17 Our Greatest Challenge as Leaders…Changing Mindset… A paradigm is any set of rules or regulations that defines boundaries and tells you how to behave. A paradigm is any set of rules or regulations that defines boundaries and tells you how to behave. Paradigms help us get through the day, but they also can work against us. Paradigms help us get through the day, but they also can work against us.

18 Change Process SHOCK Acceptance Rebuild Depression

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20 Helping Others With Change… Anxiety is reduced when… Leaders- set and communicate direction: Leaders- set and communicate direction: A well-defined and clearly communicated mission, beliefs, objectives, parameters and strategies A well-defined and clearly communicated mission, beliefs, objectives, parameters and strategies Alignment of people, resources and actions to the direction you are heading Alignment of people, resources and actions to the direction you are heading Support/opportunities to gain the knowledge and skills necessary to accomplish the communicated direction Support/opportunities to gain the knowledge and skills necessary to accomplish the communicated direction

21 Random Acts of Improvement Aim of the Organization Goals and Measures Aim of the Organization Aligned Acts of Improvement Goals and Measures

22 Video: Goal!

23 Goals & Top Priorities Running in all directions (misaligned arrows) Running in all directions (misaligned arrows) ___ % know top goals (too many, changing) ___ % know top goals (too many, changing) The front line produces bottom line The front line produces bottom line ___ % are passionate about the goals ___ % are passionate about the goals ___ % of time on key goals ___ % of time on key goals ___ % might know goals, dont know what to do about them ___ % might know goals, dont know what to do about them

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25 Why Quality and Continuous Improvement? Answer: To align efforts and get everyone on the same page Answer: To align efforts and get everyone on the same page

26 Critical Few GOALS District Strategic Plan Aligned Acts of Improvement = Programs, Processes & School Improvement Plans Administrators: Setting & Communicating Direction

27 Getting alignment is sometimes like herding cats

28 Its About Alignment! Can we get everyone rowing in the same direction? Can we get everyone rowing in the same direction?

29 Why Quality and Continuous Improvement? Answer: Its Research Based! Answer: Its Research Based!

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31 Why Quality and Continuous Improvement? Answer: To provide the highest quality education while preparing students to be successful in an ever changing flat world! Answer: To provide the highest quality education while preparing students to be successful in an ever changing flat world! MVWSD Goal: All children supported and prepared to thrive in a global environment

32 So Whats Next? A Review of MVWSD Strategic Plans

33 Selected key elements of continuous improvement initiatives: –M–MBOs - Ongoing Review Process (see timeline) –P–Project Management methodology implementation –D–Deploy wikis in content for project management –T–Trimester assessments measure for analysis –P–Plan Do Check Act (PDCA) cycle for data- driven instruction and results –K–Koality Kids for continuous improvement in the classroom for students and teachers MANAGE BY OBJECTIVES & CONTINUOUS IMPROVEMENT Next Steps

34 Refine MBOs and ongoing review process with Leadership Team (LT) Define district version of PDCA cycle Provide professional development to LT on PDCA cycle Institute first PDCA cycles using CST and trimester assessment data (and Edusoft) Select teachers to participate in first training of Koality Kids program & determine method for sharing the program across district

35 What Does Continuous Improvement Look Like… In The Classroom?

36 Objectives Objectives are the expression of the desired, measurable end results for the district, in terms of student success, performance, and achievement. Every student will meet or exceed academic standards at each educational level. Every student will demonstrate the attitudes and social skills needed to be successful in each educational setting and in life. Every student will demonstrate personal responsibility for his/her own learning.

37 The Continuous Improvement Classroom

38 Expected Outcomes of the continuous improvement classroom #1- Increased academic achievement Student ownership, responsibility and accountability for learning Customer/student focused Results driven

39 If a visitor came to a continuous improvement classroom … They would see…

40 They Would See… The classroom mission statement displayed Classroom goals and measures Data indicating progress towards classroom goals +/Delta from the previous day/class Action plan for the day Chairs/desks/tables arranged to support collaborative work in achieving classroom goals

41 They Would See… Grade-level/course standards in kid-friendly language Flow chart(s) of key classroom process(es) –Such as morning routine, homework, lab Regular class meetings at which goals are reviewed, progress is shared, ideas for improving the classroom learning system are shared.

42 They Would See… Students talking to visitors about the classroom learning system, the class mission, goals and measures Student-led conferences with parents to share progress toward learning goals

43 They Would Feel… A sense of learning community Shared accountability toward achieving class and personal goals- raising achievement Excitement about learning A willingness to collect and analyze data to improve the learning system A commitment to continual improvement

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45 What Does Continuous Improvement Look Like… As a School Improvement Model (Teams Working in Professional Learning Communities)

46 PLCs & PDSA È Educators continuously seek and share learning (to be able to act on what they learn) to increase student achievement È Goal of their action is to enhance their effectiveness as professionals È Teams of teachers collaboratively seek out research and best practices È Utilization of the 7 step, data-driven process of Plan-Do-Study-Act

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52 ITBS Language Total Scores This data shows the big picture of language proficiency …

53 This data digs deeper through sub test areas of language skills…

54 This data digs deeper through disaggregation of student subgroup population proficiency … Vocabulary

55 Language Communication Subgroups: African American American Indian IEP Low Income

56 After reviewing assessment data, teachers discuss options at a team meeting and decide to form a study group & use the PDSA cycle in their learning community They define how they are currently teaching vocabulary (flowcharts) The team determines what other in-process measures they could use to see how students are doing in vocabulary and they collect baseline data (Run Charts & Pareto Diagrams) The team reviews baseline data and discusses root causes for the results they have (Cause & Effect/Relations Diagrams) Once root causes are identified, each member gathers research and best practices related to vocabulary instruction and submits them to the team for review and discussion (Improvement Theory)

57 The team writes an Action Plan to carry out the improvement theory in their classrooms. Members build background, practice newly- learned strategies, and reflect on the effectiveness of the strategies Members invite each other into their classrooms to observe and provide feedback to each other Members collect vocabulary achievement data to determine effectiveness of strategies Members reflect, observe, practice, receive feedback, gain expertise and standardize the new vocabulary instruction practice (new flowchart) Teams continue to use the PDSA cycle to make improvements in the realm of their professional learning community

58 The Critical Role of Walking Your Talk Simply put: If the leaders dont get significantly involved with the effort, no one else will take it seriously.

59 Question: Why Quality and Continuous Improvement? Answer: The World Has Changed Answer: Students need a different set of skills to compete in todays world Answer: To align efforts and get everyone on the same page Answer: Its Research Based! Answer: To provide the highest quality education while preparing students to be successful in an ever changing Flat world! Answer: To accomplish the MVWSD Goal: All children… prepared to thrive in a global environment

60 Are We Satisfied? Revisit the Consensogram… would we change our initial response? Can continuous improvement processes and tools help us increase student achievement? I doubt itDefinitely!Very UnsatisfiedVery Satisfied

61 Whats Your Definition of Quality? Would your staff recognize quality when they see it? Every organization needs to understand what quality is and what it isnt.

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65 Your Mission (should you choose to accept it!) To function as a professional learning community and utilize the PDSA cycle and quality tools to improve student achievement! To function as a professional learning community and utilize the PDSA cycle and quality tools to improve student achievement! Are you ready? Are you ready?


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