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Part III The Baldrige Model of Performance Excellence Prepared for: The Cedar Rapids Community Schools Board of Education The Cedar Rapids Community Schools.

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Presentation on theme: "Part III The Baldrige Model of Performance Excellence Prepared for: The Cedar Rapids Community Schools Board of Education The Cedar Rapids Community Schools."— Presentation transcript:

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2 Part III The Baldrige Model of Performance Excellence Prepared for: The Cedar Rapids Community Schools Board of Education The Cedar Rapids Community Schools Board of Education August 16, 2004

3 Baldrige and the Board

4 Dashboard to Monitor PogressDashboard to Monitor Pogress Leadership 1

5 Strategy Leadership 1 2

6 Strategy Leadership Customers 1 2 3

7 Strategy Leadership Customers Information and Analysis

8 Human Resource Focus Strategy Leadership Customers Information and Analysis

9 Human Resource Focus Process Management Strategy Leadership Customers Information and Analysis

10 Results Human Resource Focus Process Management Strategy Leadership Customers Information and Analysis

11 Results Human Resource Focus Process Management Delight Strategy Leadership Customers Requirements Information and Analysis

12 Dashboard to Monitor Progress Results Human Resource Focus Process Management Delight Strategy Leadership Customers Requirements Information and Analysis

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14 Examples of Quality Tools Histogram Histogram Consensogram Consensogram Lotus Diagram Lotus Diagram Force Field Analysis Force Field Analysis Fishbone Diagram Fishbone Diagram Radar Chart Radar Chart Pareto Diagram Pareto Diagram Brainstorming Flow Chart Plus/Delta Check Sheet Affinity Diagram Light Voting Scatter Diagram

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16 What Is PDSA? P lan P lan D o D o S tudy S tudy A ct A ct

17 Using PDSA to Improve Math

18 Baldrige-Based Self-Assessment for the Board of Education The purpose of the Board QuickCheck is to provide a quick evaluation of the school as a learning system complete with an action plan for getting started.

19 LEADERSHIP We work with key stakeholders to develop a School Board mission statement that supports the state and district mission. YES *TBA In the process

20 STAKEHOLDER FOCUS We have surveyed our stakeholders to determine the degree of satisfaction with the Boards level of performance. YES *TBA Sometimes

21 STRATEGIC PLANNING We have School Board goals that are measurable, publicly displayed, and support district goals. YES *TBA Sometimes

22 HUMAN RESOURCES FOCUS We have created a School Board in which Board members are partners in their work and learning through: vCollaboration designed to achieve common goals; vshared ownership of Board improvement goals; vpositive environment. YES *TBA Sometimes

23 Process Management All Board members work on continually improving Board processes. We use a + delta as well as other quality tools to analyze Board performance and make improvements. YES *TBA Sometimes

24 Performance Results We have data that indicate that our Board does well compared to similar (then best) Boards. YES *TBA Sometimes

25 INFORMATION AND ANALYSIS Results data are publicly displayed and used to monitor progress toward Board goals. YES *TBA In the process

26 If you see a need and choose to accept the challenge…

27 …a process to bring about intentional improvement is initiated.

28 Board Improvement Process Validate the need for school board improvement (consult QuickCheck). Validate the need for school board improvement (consult QuickCheck). Clarify and communicate board mission, goals, and measures. Clarify and communicate board mission, goals, and measures. Adopt and deploy an approach of continual improvement for all board work. Adopt and deploy an approach of continual improvement for all board work. Translate the approach to aligned action by every board member. Translate the approach to aligned action by every board member. Analyze results and make improvements. Analyze results and make improvements. Repeat the cycle. Repeat the cycle.

29 Plus/Delta Based on QuickCheck results, STRENGTHS and OPPORTUNITIES for IMPROVEMENT are identified.

30 Readily Available Resources Langford - Tool Time for Education Langford - Tool Time for Education Koalaty Kid/Keys Resources (ASQ) Koalaty Kid/Keys Resources (ASQ) Malcolm Baldrige National Quality Program (ASQ and National Institute of Standards and Technology) Malcolm Baldrige National Quality Program (ASQ and National Institute of Standards and Technology) Jim Shipley and Associates – Integrated Systems Solutions Jim Shipley and Associates – Integrated Systems Solutions

31 A Gold Mine… The Iowa Quality Center (IRPE training) The Iowa Quality Center (IRPE training) Grant Wood Area Education Agency Grant Wood Area Education Agency Business partners embracing Baldrige/continuous improvement principles Business partners embracing Baldrige/continuous improvement principles

32 When school districts apply the principles and techniques of continuous improvement over time, positive and lasting changes in all parts of the system (including student learning) are dramatic.

33 A possible Cedar Rapids approach to continuous improvement…

34 Review the District Strategic Plan Review the District Strategic Plan Train for and utilize the Baldrige framework (7 Categories) Train for and utilize the Baldrige framework (7 Categories) Baldrige in the classroom for teachers and principals (building on Action Research) Baldrige in the classroom for teachers and principals (building on Action Research) Iowa Recognition for Performance Excellence examiner training for supervisors Iowa Recognition for Performance Excellence examiner training for supervisors PDSA as the process improvement model for data driven decisions PDSA as the process improvement model for data driven decisions Develop and utilize a school improvement planning format that is… Develop and utilize a school improvement planning format that is… Based on Baldrige (and meets Iowa DE requirements) Based on Baldrige (and meets Iowa DE requirements) Reviewed quarterly and at the end of each year Reviewed quarterly and at the end of each year

35 Are we willing?


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