1. Develop America's Airmen Today... for Tomorrow The First Command 2011 AETC Symposium 20 – 21 January 2011 Henry B. Gonzalez Convention Center San Antonio, TX Distance Learning by Satellite: Today & Tomorrow Philip J.-L. Westfall, Ph.D. HQ AU OL-A philip.westfall@atn.wpafb.af.mil

2. Develop America's Airmen Today... for Tomorrow The First Command A few introductory Qs & As What’s so great about satellite? What are ATN, DETN, & GETN? What’s the ATN Advantage? Where are we going? How can we serve you? Overview The commercial products, goods, or services referenced herein do not constitute endorsement by the U.S. Air Force, the Department of Defense, or the U.S. Government. The views expressed are those of the presenter and do not reflect the official policy or position of the U.S. Air Force, Department of Defense, or the U.S. Government.

3. Develop America's Airmen Today... for Tomorrow The First Command By way of introduction... What about you? Have you ever taken a course using... the Web? CBI? VTC or ITV? Correspondence? Are you a distance learning instructor? What media have you used?

4. Develop America's Airmen Today... for Tomorrow The First Command Different types of aircraft...... for different types of missions Keep in mind

5. Develop America's Airmen Today... for Tomorrow The First Command Different types of media...... for different types of learning objectives Keep in mind

6. Develop America's Airmen Today... for Tomorrow The First Command As an instructor... If you had your choice... One-on-one mentoring

7. Develop America's Airmen Today... for Tomorrow The First Command As an instructor... The next best thing... Classroom environment

8. Develop America's Airmen Today... for Tomorrow The First Command A few introductory Qs & As What’s so great about satellite? What are ATN, DETN, & GETN? What is the ATN Advantage? Where are we going? How can we serve you? Overview

9. Develop America's Airmen Today... for Tomorrow The First Command As an instructor... When required to use distance learning, satellite can preserve that classroom environment at little or no cost!

10. Develop America's Airmen Today... for Tomorrow The First Command Still a classroom environment... Interactive Television (ITV) –one-way video & two-way audio –via satellite ITV emulates the classroom at a distance

11. Develop America's Airmen Today... for Tomorrow The First Command A Variety of Instructional Methods You can still do: High-end graphics & motion video Live, interactive learning exercises Teaching interviews Panel discussions Guest speakers Student interaction with the experts Student-to-student interaction And like the in-residence classroom, ITV integrates well with print & online media

12. Develop America's Airmen Today... for Tomorrow The First Command Today, I’m letting you in on a Government-wide secret: Satellite is a cheap, fast, and effective way to meet distance learning requirements! The Big Secret in DL

13. Develop America's Airmen Today... for Tomorrow The First Command Satellite not frequently considered for distance learning because it’s often considered exotic and expensive Little awareness of the benefits of satellite technology Panacea syndrome—Web is the answer for all distance learning Government schools model themselves after academic institutions that own no global network Little awareness of its extensive use in corporate America and in Federal Government... so who IS using satellite? So why the secret?

14. Develop America's Airmen Today... for Tomorrow The First Command Corporate Satellite Networks A.G. Edwards Anheuser-Busch Bank of America Boeing Caterpillar Channel One Cisco Dillards Edward Jones Federal Express Ford General Electric Georgia Pacific Harley-Davidson Hewlett-Packard Home Depot HUD Intel JCPenny Kroger Lowe’s Macy’s McDonald’s Merrill Lynch Microsoft Orkin Pfizer Safeway Square D Staples State Farm SYDA Unisys USPS Wachovia Bank Wal-Mart The larger the enterprise, the more efficient satellite becomes

15. Develop America's Airmen Today... for Tomorrow The First Command USAFANGAFRC US ARMY DEOMIDLAARNGUSNFAADOEDOJ NIPTC (DOI) F&WS (DOI) NPS (DOI) US Courts (FJ) FJC (FJ) USSC (FJ) IRSSSANASAVHA BLM (DOI) CDC (HHS) CMS (HHS) USPS USSS (DHS) Government Satellite Networks

16. Develop America's Airmen Today... for Tomorrow The First Command Academic Effectiveness – Supports diversity of teaching strategies & proven methodologies to enhance learning effectiveness for all levels of learning - Preserves & enhances the live classroom environment - More effective environment than office area for long courses - Low attrition, pacing assures timely completion Cost effectiveness – For established networks, costs are a mere fraction of travel & per diem costs, no up-front development costs—ROI is immediate! Advanced technology – Synchronous & asynchronous medium for distribution of high-quality interactive video, CBI, and print—bypasses Internet bottlenecks and network firewalls—reduces latency and security issues What’s so great about satellite?

17. Develop America's Airmen Today... for Tomorrow The First Command Global reach – Instant communications to virtually unlimited number of locations world-wide Rapid content dissemination – Content kept current through frequent or “on-the-fly” no-cost updating—no waiting for outsourced updating Rapid deployment – Additional sites through rapid and inexpensive downlink deployment Visionary approach – satellite applications consistent with industry best practices, including blended media (or precision learning) approaches: innovative enterprise-wide combination of traditional & new technologies (thinking outside of the Web— don’t put all your eggs in one basket!) What’s so great about satellite? When you want it NOW!

18. Develop America's Airmen Today... for Tomorrow The First Command A few introductory Qs & As What’s so great about satellite? What are ATN, DETN, & GETN? What is the ATN Advantage? Where are we going? How can we serve you? Overview

19. Develop America's Airmen Today... for Tomorrow The First Command ATN is USAF DL Satellite Network What is the Air Technology Network? ATN is the name of the US Air Force’s satellite network used for... Distance Learning

20. Home of the ATN ATN PMO Home of the Air Technology Network

21. Develop America's Airmen Today... for Tomorrow The First Command HQ Air University Education Logistics & Communication The ATN Program Management Office is a branch of HQ AU/A4/6, and is a separate operating location at Wright- Patterson AFB, OhioThe ATN Program Management Office is a branch of HQ AU/A4/6, and is a separate operating location at Wright- Patterson AFB, Ohio Our mission isto pro- mote, manage, and deliver instructional broadcasting for the Air Force’s distance learning programs and other DOD users of ITVOur mission is to pro- mote, manage, and deliver instructional broadcasting for the Air Force’s distance learning programs and other DOD users of ITV

22. Develop America's Airmen Today... for Tomorrow The First Command Air Technology Network PMO Personnel Authorized: 4 - 4 Civil Service Assigned: 4 - 4 Civil Service CHIEF ENGINEER Mr. Clay Middlebrook AUDIO BRIDGE OPERATOR Ms. Linda Smith-Maloy (ctr) NOC ENGINEER Mr. Frank Molish DIRECTOR Dr. Philip Westfall OFFICE MANAGER AUDIO BRIDGE OPERATOR Mr. Joseph Kustra (ctr) ASSISTANT DIRECTOR CHIEF, INSTRUCTIONAL QUALITY Mr. Alex Autry

23. Develop America's Airmen Today... for Tomorrow The First Command Air Technology Network PMO ATN began at Air Force Institute of Technology, Wright-Patterson AFB in Oct 91ATN began at Air Force Institute of Technology, Wright-Patterson AFB in Oct 91 Realigned under AFIADL at Maxwell AFB on 1 Feb 00Realigned under AFIADL at Maxwell AFB on 1 Feb 00 Began consolidated DOD ITV operations 1 Feb 08, aka Defense Education & Training Network (DETN) PMOBegan consolidated DOD ITV operations 1 Feb 08, aka Defense Education & Training Network (DETN) PMO AFIADL decommissioned, realigned under HQ AU/A4/6O on 24 Apr 08AFIADL decommissioned, realigned under HQ AU/A4/6O on 24 Apr 08

24. Develop America's Airmen Today... for Tomorrow The First Command The Air Force Standard AFI 33-104: Defines ATN is the AF Standard for VTT AFI 36-2201, 2.2.3.3.: HQ AU/A4/6 executive agent for the ATN PMO AFI 36-2201, 4.3.1.3.: When ITV is used for broadcasts or large-file transfer, ATN PMO procedures are to be followed.

25. Develop America's Airmen Today... for Tomorrow The First Command What missions does ATN support? Air University PCE (AFIT & CPD) Air Force Reserve Command training & education Air Force Space Command personnel training Air Force Materiel Command training Air Force Services training Air Education & Training Command VI training

26. Develop America's Airmen Today... for Tomorrow The First Command A Sampling of ATN Courses Aerial Port Functions Joint Inspection Process Passenger Service Functions Air Cargo Processing Aircraft Loading AF CDC Update Civil Engineering Pollution & Hazardous Waste Mgt Fiscal & Contract Law AFPC Training Updates AF Safety Training Multicultural Training Base Services Training Mechanical Systems for Managers Electrical Systems for Managers Airfield Pavement Construction Inspection Environmental Compliance Assessment Contracting for Civil Engineering Pollution Prevention AF ORM Essentials for Leaders Project Management Maintenance Engineering Hazardous Materials Management Communications-Electronics Career Advancement Logistics Management ITV is a medium that meets vast number of learning objectives

27. Develop America's Airmen Today... for Tomorrow The First Command Air Technology Network

28. Develop America's Airmen Today... for Tomorrow The First Command General Services Administration SATCOM II Contract No. GS00T07NSD0022

29. Develop America's Airmen Today... for Tomorrow The First Command Telstar 6 Galaxy 25

30. Develop America's Airmen Today... for Tomorrow The First Command Western Europe & SWA Rebroadcast through DISA’s Global Broadcast Service, Norfolk VA * New GBS platform being Deployed by 15 Feb 11 * RAMSTEIN AB (2 Sites) AVIANO AB (2 Sites) RAF MILDENHALL RAF CROUGHTON RAF ALCONBURY SPANGDAHLEM AB GERMERSHEIM (DLA) AL DHAFRA UAE ALI AL SALEM AB KU BALAD AB IR AL UDEID QT INCIRLIK AB

31. Develop America's Airmen Today... for Tomorrow The First Command KUNSAN AB OSAN AB KADENA AB YOKOTA AB MISAWA AB ANDERSEN AFB Rebroadcast through HNS Gateway, Napa, CA * Migrating to new GBS platform in 2012 * Western Pacific YOKOSUKA NS (DLA) HNS Gateway Napa CA Intelsat 8 C-Band EIRP 166 o E. L.

32. Develop America's Airmen Today... for Tomorrow The First Command Digital Video Satellite Network Components ITV CLASSROOM ITV DOWNLINK(RECEIVE)PowerVu Digital Decoder ACCESS UPLINK (TRANSMIT) Digital Encoder STUDIO/TV CLASSROOM We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness. Atlanta GA Convergent Media Systems, Inc. Network Operations Center AUDIORETURN

33. Develop America's Airmen Today... for Tomorrow The First Command SA PowerVu 9235/9234/9834 Integrated Receiver Decoder (IRD)--the heart of the satellite broadcast system Receives digital television signal and converts it into analog audio and video signals for display on television monitor SA 9834 only: IP data port (10Mbps) - streams IP video or file transfer to desktop

34. Develop America's Airmen Today... for Tomorrow The First Command ATN Audioconferencing System Simple, push-to-talk, multipoint conferencing Simple, push-to-talk, multipoint conferencing Single phone line Single phone line Free, open exchange Free, open exchange One mic for every two students One mic for every two students

35. Develop America's Airmen Today... for Tomorrow The First Command Audioconferencing VoIP or PSTN VoIP or PSTN Auto-dial or Dial-in Auto-dial or Dial-in Operator assisted screening or PIN access Operator assisted screening or PIN access The only DSN-certified bridge The only DSN-certified bridge Reservation, Scheduling, and Billing Features Reservation, Scheduling, and Billing Features CONTEX 480-port bridge

36. Develop America's Airmen Today... for Tomorrow The First Command Broadcast Center Terrestrial Link  Links broadcast centers to uplink hub cost effectively—replaces need for multiple uplinks  Allows for up to 2Mbps transmission rate  Used with Networx DS3 & T-1 wireline service

37. Develop America's Airmen Today... for Tomorrow The First Command ITV/VTC USED IN COMBINATION Shared programming (bridging existing networks) Guest speaker not at uplink facility (used as one-way) Student has access only to VTC (used as one-way—quality permitting including Webcasting) -- Navy Learning Network, Army TNET & Classroom XXI Linking VTC to ITV

38. ATN, the father of... Currently the only interagency distance learning network GETN Government Education & Training Network http://getn.govdl.org

39. How GETN got its start AFIT had a vision to create a Government-wide collaborative network so we could: Eliminate stove-pipe networks Share resources Share programming The vision was realized through a cooperative effort between Air Force, AT&T, GSA, & DISA...

40. GETN MAP FAA OKLAHOMA CITY, OK ANG MCGHEE TYSON AFB, TN USAF WRIGHT-PATT AFB, OH US COURTS WASHINGTON DC DOJ COLUMBIA SC US F&WL SHEPHERDSTOWN WV 7 uplinks reaching over 7 uplinks reaching over 2,200 locations 2,200 locations Galaxy 26 GETNBIA ALBUQUERQUE, NM

41. USAFANGAFRC US ARMY DEOMIDLAARNGUSN FAADOEDOJ NIPTC (DOI) F&WS (DOI) NPS (DOI) US Courts (FJ) FJC (FJ) USSC (FJ) USSS (DHS) IRSSSANASAVHA BLM (DOI) CDC (HHS) CMS (HHS) USPS GETN (Satcom II) Other Networks GETN (Satcom II) Other Networks GETN

42. USAFANGAFRC US ARMY DEOMIDLAARNGUSN FAADOEDOJ NIPTC (DOI) F&WS (DOI) NPS (DOI) US Courts (FJ) FJC (FJ) USSC (FJ) USSS (DHS) IRSSSAVHA NASA BLM (DOI) CDC (HHS) CMS (HHS) USPS GETN (Satcom II) Other Networks GETN (Satcom II) Other Networks GETN

43. Develop America's Airmen Today... for Tomorrow The First Command On 1 Feb 08, we took on the management of DOD users of interactive television: A new alliance...

44. Defense Education & Training Network KETV Keesler AFB MS ATTV & NMUSAF Wright-Pat AFB OH DRTV Dobbins ARB GA AUTV Maxwell AFB AL RRTV Robins AFB GA LITV Lackland AFB TX Terrestrial T-1 connection Downlink Broadcasting Center DLA DLA DDLN-CS (Columbus OH) DDLN-CS (Columbus OH) DDLN-FB (Ft Belvoir VA) DDLN-FB (Ft Belvoir VA) DDLN-NC (New Cumberland PA) DDLN-NC (New Cumberland PA) DDLN-PD (Philadelphia PA) DDLN-PD (Philadelphia PA) SPTV Peterson AFB CO 18 Broadcast Centers 452 Earth Stations 452 Earth Stations 732 Classrooms 732 Classrooms in CONUS, WestPac, & SWA in CONUS, WestPac, & SWA ANG WN-M MCGHEE TYSON AFB, TN ANG WN-T Tyndall AFB FL Army SEN Ft Lee VA DEOMI Patrick AFB FL ANG WN-A Andrews AFB MD Wright-Pat AFB OH NOC HNS Gateway Napa CA GBS Gateway Norfolk VA

45. What missions does DETN support? DOD-VHA Medical training Total Air Force training Total Army training Defense Logistics Agency training & education Defense Equal Opportunity Management Institute training Joint Forces Command training

46. Shared DETN Programs Medical Training Aircraft Maintenance Civil Engineering Homeland Defense Pollution & Hazardous Waste Mgt Biological Terrorism Fiscal & Contract Law Federal Employees Health Benefits Multicultural Training

47. Develop America's Airmen Today... for Tomorrow The First Command A few introductory Qs & As What’s so great about satellite? What are ATN, DETN, & GETN? What is the ATN Advantage? Where are we going? How can we serve you? Overview

48. Develop America's Airmen Today... for Tomorrow The First Command ITV Costs: Operations: satellite & audio; NOC admin costs Operations: satellite & audio; NOC admin costs Maintenance: uplink, downlink, VTC (BC Links) Maintenance: uplink, downlink, VTC (BC Links) Equipment: upgrades & sustainment Equipment: upgrades & sustainment Residence costs: Only travel & per diem Only travel & per diem Student throughput: Student-hour Student-hour Cost per student: Total costs / total student-hours Total costs / total student-hoursROI Residence cost / ITV Cost (as a percentage) Residence cost / ITV Cost (as a percentage) Cost Effectiveness Variables used

49. Develop America's Airmen Today... for Tomorrow The First Command One-week course: 40 Hours, 100 students Residence TDY travel & per diem only Total per student: $1,850 For 100: $185,000 Total per student hour: $46.25 Total per student hour: $46.25 Interactive Television: Total per student hour: $4.43 Total per student: $177; for 100: $17,720 Cost avoidance: $1,730 per student Total per offering (100 students): $173,000 Costs for ITV are 9.6% of residence! Cost Effectiveness - AF Based on AF per hour costs ROI: 1,044%

50. Develop America's Airmen Today... for Tomorrow The First Command Interactive Television: Audio costs (10 sites, 10 students per site): $400 BC Costs (not at AFIT): $360 Total per student: $7.60 For 100: $760 Total per student hour: $0.19 Cost avoidance: $1,842 per student Total per offering (100 students): $1,842,400 Costs for ITV are 0.41% of residence! Costs for ITV are 0.41% of residence! School Cost Effectiveness Based on actual per hour costs (Satellite costs centrally funded by AETC) ROI: 24,342%

51. Develop America's Airmen Today... for Tomorrow The First Command Academic Effectiveness – AF Schools have experienced a 1- to-2% increase in performance compared to resident– attrition no more than 9% (long courses) Mission Effectiveness – ATN is mission-centric—optimizes pacing—controls length of instruction and time of completion. Advanced technology – Migrating to DVB-S2 & IP broadcasting to reach classrooms more cost effectively, and reach desktops when applications require it, and provide for large-file transfer to remote servers Global reach – Meeting DL requirements through single, standardized, enterprise-wide network (2+ sites per AF base)—a force multiplier—and coverage is expanding Cost effectiveness – Very lean operations—Represents only 0.4% - 9% of travel & per diem costs, no up-front development costs—ROI is immediate! What is the ATN Advantage?

52. Develop America's Airmen Today... for Tomorrow The First Command Rapid content dissemination – Content kept current through immediate & frequent updating by instructor—not outsourced Rapid Deployment – Additional sites through rapid and inexpensive downlink deployment (~$11K CONUS, ~30K OCONUS) Continuing Growth in Joint Applications – More agencies are turning to ATN and GETN to meet DL needs—the only interagency DL network Visionary approach – Broadening satellite applications and forming alliances across AF, DOD, & Federal Government to share instruction and other programming, and to reduce costs by collective purchase of technology and bandwidth Supports AF aims: -- CSAF White Paper, “Nations Guardians” -- CSAF “USAF Transformational Initiatives” -- AETC White Paper, “On Learning,” 30 Jan 08 What is the ATN Advantage? When you want it NOW!

53. Develop America's Airmen Today... for Tomorrow The First Command A few introductory Qs & As What’s so great about satellite? What are ATN, DETN, & GETN? What is the ATN Advantage? Where are we going? How can we serve you? Overview

54. Develop America's Airmen Today... for Tomorrow The First Command Where Are We Going? Air Force Channel -Akin to Pentagon Channel, but more targeted (working w/ NMUSAF, AF/PA, AETC History Office, DMA) -Dedicated channel for historical & current content AU History Channel NMUSAF & AFIT Guest Speaker Programs Public Affairs Office programs AF & MAJCOM info distribution CC calls Town hall meetings Emergency/deployed com DMA applications... and more

55. Develop America's Airmen Today... for Tomorrow The First Command Where Are We Going? ATN Next Generation—Video-to-the-Desktop & Data broadcasting to networked environment -For short –duration applications (e.g. 1 hr) not requiring classroom environment -For store-and-forward applications -Linking ATN to LAN head-ends for video distribution to the desktop (noninteractive)—no need for CoN -Maxwell AFB’s current system -AMC current configuration is “ATN ready” -Ultimately linking directly to the desktop—applying for CoN

56. Develop America's Airmen Today... for Tomorrow The First Command ATN Next Generation: Video Streaming w/o CoN T-1 Access Origination Site NOC LMS Server Site Firewall Downlink NIPRNET or VSAT LMS Interface ITVClassroom LAN File Server Live Video Desktop Laptop CD/DVD ITV or VTC STUDIO GETN Receive Site We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness. AudioConference (Return by POTS or VSAT) Live Video, Courseware IRD

57. Develop America's Airmen Today... for Tomorrow The First Command ATN Next Generation: Satellite IP e-Learning T-1 Access Origination Site NOC LMS Server Site Firewall Downlink ITVClassroom LAN Receiver- Server Live Video Desktop Laptop CD/DVD Print ITV or VTC STUDIO GETN Receive Site We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness. Live Video, Courseware AudioConference (Return by POTS or VSAT) NIPRNET or VSAT LMS Interface

58. Develop America's Airmen Today... for Tomorrow The First Command Satellite e-Learning Advantage Satellite broadcasting efficient for multipoint large- file transfer—high-speed data delivery Bypasses heavily burdened Internet infrastructure Eliminates firewall barriers Delivers media-rich ADL instruction, full-screen/ full-motion video to classroom, desktop, or laptop (anytime anywhere) Seamlessly integrates w/LMS for SCORM-based courseware Reaches unwired deployed warriors and avoids C2 networks Adheres to current best practices in industry

59. Develop America's Airmen Today... for Tomorrow The First Command ATN will continue to expand as interagency sharing of programming increases—especially for rapid dissemination of health, disaster relief, national security information, & required warrior training As ATN connects to local servers, IP content (video or courseware) will be streamed or stored for asynchronous applications—especially for OCONUS One network, ATN, will allow instructors or commanders in front of a camera in a studio, lecture hall, auditorium, VTC unit, or mobile camera, to reach their audience at their desktops or in front of any TV connected to their local base cable network—all at once or to selected sites only The Future of ATN

60. Develop America's Airmen Today... for Tomorrow The First Command Effective & Efficient Effective... Efficient... Anytime... Anywhere... NOW! Satellite Delivery

61. Develop America's Airmen Today... for Tomorrow The First Command A few introductory Qs & As What’s so great about satellite? What are ATN, DETN, & GETN? What is the ATN Advantage? Where are we going? How can we serve you? Overview

62. Develop America's Airmen Today... for Tomorrow The First Command Can ATN PMO support your mission? Increase options for blended learning? (Full ITV or audioconferencing) Avoid travel teams? Save development time & $$? Use ATN on an interim basis? What can ATN do for you?

63. Develop America's Airmen Today... for Tomorrow The First Command A Blended Learning Resource http://www.usdla.org/USDLA_Ins_Media.pdf

64. Develop America's Airmen Today... for Tomorrow The First Command A Blended Learning Resource http://www.fgdla.us

65. Professional Organizations www.usdla.org FEDERAL GOVERNMENT DISTANCE LEARNING ASSOCIATION www.fgdla.us www.astd.org www.nab.org www.salt.org

66. Develop America's Airmen Today... for Tomorrow The First Command... at your service http://atn.afit.edu