1. One year of Italian WP5 activity Italian edition and dissemination
of the
Cultural Web Quality Handbook
and the results from 27 case studies
Pierluigi Feliciati
Berlin,

2. “Rather than distribute a message to recipients who are outside the process of creation and invited to give meaning to a work of art belatedly, the artist now attempts to construct an environment, a system of communication and production, a collective event that implies its recipients, transforms interpreters into actors, enables interpretation to enter the loop with collective action.”
Pierre Lévy, Collective Intelligence: Mankind's Emerging World in Cyberspace (1994)
Pierluigi Feliciati
Berlin,

3. The Italian Working Group
Fedora Filippi (coordinatore), Soprintendenza Archeologica di Roma
Cinzia Ammannato, Dir. Generale per il Patrimonio Storico, Artistico, Demoetnoantropologico
Giancarlo Buzzanca, Istituto Centrale del Restauro
Chiara De Vecchis, Senato della Repubblica
Mario Di Domenicantonio, Ministero dell'Innovazione e delle tecnologie
Sara Di Giorgio, Progetto MINERVA
Pierluigi Feliciati, Dir. Generale per gli Archivi
Marina Fresa, Dir. Generale per per i Beni Architettonici e Paesaggistici
Franca Garzotto, Politecnico di Milano
Maria Pia Guermandi, Regione Emilia Romagna
Luisa Marucci, Consiglio Nazionale delle Ricerche, ISTI, Pisa
Oleg Missikoff, CERSI – LUISS
Maria Teresa Natale, Progetto MINERVA
Sabrina Santangelo, Ministero per i Beni e le Attività Culturali
Oreste Signore, Consiglio Nazionale delle Ricerche, ISTI, Pisa – W3C Italia
Maurizio Vittoria, Biblioteca Nazionale Marciana, Venezia – Progetto CABI
Andrea Vituzzi, CERSI – LUISS
Pierluigi Feliciati
Berlin,

4. Our starting point Handbook for quality in cultural web sites.
Improving quality for citizens
Presented and approved during the Parma International conference (21st November 2003)
The Handbook was conceived as a work in progress.
The Handbook has been downloaded from more than 4000 users and distributed in 500 printed copies.
The Italian WG5 choosed to continue its acrivity from this point: a model for cultural web planning
Pierluigi Feliciati
Berlin,

5. our main activities
Italian edition of the Handbook for quality in cultural web sites.
Handbook Dissemination
Test bed of the handbook
Deepening of some themes, in cooperation with universities and W3C
Language
Semantic Web
Training and development tools
Development of model-sites
Web preservation
Pierluigi Feliciati
Berlin,

6. Italian edition (february 04)
Definitions
to help stakeholders reading the handbook
Principles
to emphasize the necessity of quality
Strategic Recommendations
to ensure a quality management now and in the future (cooperation, transparency, coordination, planning control, IPR and privacy issues, interoperability, long-term preservation…)
Pierluigi Feliciati
Berlin,

7. Italian edition - contents
A guide to good Web
Introduction to accessibility and usability: the attention to the users and their requirements
A method for good Web planning: the catalogue of patterns
A guide to cultural web planning
12 goals for cultural web
12 goals for 8 categories
Pierluigi Feliciati
Berlin,

8. Additional contents Elements for an history of cultural Web
How to use the Handbook?
Example # 1 - Planning the website of an Archive
Example # 2 - Planning the website of a Library
Example # 3 - Planning the website of a Museum
Catalogue of Patterns
Directory of national rules on Web Applications + the Italian law 4/2004 on accessibility
The 10 quality principles
WAI WCAG 1.0 Checkpoints
Cross References with Minerva Working Groups
Glossary, abbreviations, bibliography and references
Pierluigi Feliciati
Berlin,

9. A guide to good web: the language of patterns
Patterns represent a different and open approach to the concrete problems of planning for quality Web sites.
Using patterns resolves recurring planning problems through consolidated solutions.
Context
Problem
Solution
Pierluigi Feliciati
Berlin,

10. Cultural categories and web application goals
Archives
Libraries
Heritage diffused on territory
Museums
Institutes for administration and safeguarding
Centres for research and education
Temporary exhibitions
Cultural projects
12 cultural web application goals
transparency on the identity
transparency on the application
efficiency in the sector networks
presentation of standards and regulations
spreading of cultural content
support of cultural tourism
offer of educational services
offer of services for scientific research
offer of services to professionals
offer of services for reservations and e-commerce
promotion of web communities
CROSS
Pierluigi Feliciati
Berlin,

11. Handbook dissemination
8 seminars with 621partecipants
Rome, Milan, Turin, Venice, Bologna, Florence, Naples, Bari, …
Pierluigi Feliciati
Berlin,

12. Print, run & download of the Handbook from the Web
Print version distributed during Parma Conference
482
Download of English version
4.024
First Italian print edition
3000
Run and download of Italian web version
18.162
TOTAL
25.508
Pierluigi Feliciati
Berlin,

13. Handbook dissemination
Italian Universities where the Handbook was adopted:
Bari
Macerata - Fermo
Modena e Reggio Emilia
Pisa Scuola Normale Superiore
Rome I “la Sapienza”
Rome LUISS “Guido Carli”
Rome III
Siena
Torino
Pierluigi Feliciati
Berlin,

14. The handbook test bed
The Italian WG on quality, during dissemination seminars, proposed a testing activity, to check the handbook “on the run”
Almost 30 private and public cultural institutions and companies choosed to be involved
Pierluigi Feliciati
Berlin,

15. The handbook test bed
The test bed has been done through a questionnaire where the responsible of web site with the support of the technical and editorial staff, has annotated all the aspects of their Web project, on the base of the model offered in the Handbook.
The questionnaire was conceived as a diary: more versions were produced and distributed in the WG.
The case studies annotated also the utility and the problems of the Handbook during their activity.
Pierluigi Feliciati
Berlin,

16. The handbook test bed Archives Libraries
Archivio Centrale dello Stato – Rome
ADA - Archaeological Data Archives (Rome)
Libraries
Biblioteca Marciana, Venezia
Library and Documentation Centre of Communications Minister
Library ‘Luigi Chiarini’ of Public Cinema School in Rome
CILEA Virtual Library
Pierluigi Feliciati
Berlin,

17. The handbook test bed Cultural heritage diffused on territory
Network of regional botanical gardens - Lombardia
National Parks of rupestral incisions
Museums
Etnological Museum Luigi Pigorini – Rome
National Museum of arts and folk - Rome
Napoleonic Museum - Rome
Museum System of Sabbia Valley - Lombardia
Pierluigi Feliciati
Berlin,

18. The handbook test bed Cultural projects
Bronze Monument Conservation Conference
Pierreci, Services for art and culture
Zone Attive – go.card project (Rome)
Institutes for administration and safeguarding
Cultural Soprintendenza of Sardegna
Cultural Soprintendenza of Basilicata
Soprintendenza for art, architecture and landscape – Cagliari and Oristano (Sardinia)
Soprintendenza for art, architecture and landscape - Basilicata
Region Marche, cultural sector
Autonomous Region Valle d’Aosta, cultural sector
Soprintendenza for archeology of Etruria region and Villa Giulia Etruscan Museum
Pierluigi Feliciati
Berlin,

19. The handbook test bed
Institutes for administration and safeguarding (./.)
MiBAC, General Directorate for architecture and landscape
MiBAC, General Directorate for contemporary art and architecture
MiBAC, General Directorate for archeology
Centres for research and education
Foundation Querini Stampalia (Venice)
UNESCO - ICCROM (International Centre for the Study of the Preservation and Restoration of Cultural Property)
Pierluigi Feliciati
Berlin,

20. The case studies
Pierluigi Feliciati
Berlin,

21. Why do test the handbook?
Pierluigi Feliciati
Berlin,

22. main objectives declared
Pierluigi Feliciati
Berlin,

23. What do you think the users want?
Pierluigi Feliciati
Berlin,

24. Target users
Pierluigi Feliciati
Berlin,

25. Case studies: Excellence and critical points
A generalized sensibility to the quality of contents
A brand new attention to accessibility
but…
Lack of organisational planning
Problems on interoperability issues
Complex information flow
Difficult dialogue between ICT professionals and content manager
Pierluigi Feliciati
Berlin,

26. The second Italian edition (june 05)
Updating of chapter 2 (technical quality)
Updating of national rules directory
More original contents:
Scientific communication in the Web era
Handbook Testing results
The handbook for education
The Museum&Web kit
IPR and copyright state of the art
Networks and portals: what’s the matter?
“Semantic Web” seminar papers
For the web conservation
Words on the Web
Pierluigi Feliciati
Berlin,