1. PNET INDUCTION PROGRAMME 2004-2005 Where to Get Help?

2. Hotline Emergency Call999

3. Public Utilities Hong Kong Electric(Enquiry)2887 3411 China Light(Enquiry)2678 2678 Weather Forecast1878 066 Directory Enquiry1081 International Calls/Fax013/014 China Gas(Enquiry)2880 6988 Senior Citizen Services2774 0111

4. Government Departments Immigration Department2824 6111 HKID Card Application2598 0888 Inland Revenue2594 0888 Water Authority2880 2500 Water Authority(Complaints)2396 0210 General Post Office2921 2222 Education Department2891 0088

5. Government Departments ICAC2826 3110 Royal H.K. Police Force2860 2000 Crime (Hotline)2527 7177 Complaints Against Police2862 9697 Medical & Health Dept.2961 8989 St.John's Ambulance2576 6555 Consumer Council2929 2222

6. Transportation China Motor Bus2565 8556 Kowloon Bus2745 4466 City Bus2873 0818 New World First Bus2136 8888 Hong Kong Tramway2559 8918 Mass Transit Railway2750 0170 Kowloon Canton Railway2602 7799 Light Rail Transit2468 7600 Airport Transit2881 8888

7. Transportation Hong Kong Ferry25423081 Star Ferry23662576 Ferry to Ping Chau27711630 Discovery Bay Transp.Ser.29876128 Far East Hydrofoil28593333 Hong Kong Macau Hydrofoil23070880 Lantau Bus29849848 Peak Tramways2522 0922 Transport Complaints25776866

8. Card Centres (24Hrs) American Express2885 9366 Bank Of China2544 2222 Chase Manhattan Bank2890 8188 Hang Seng Bank2398 0000 HK & Shanghai Bank2748 4848 Diner's Club2579 7171

9. Taxi Calling Service Kowloon Taxi2711 1230 Kowloon Taxi2861 1008 N.T. Taxi2457 2266

10. Consulates British2901 3281 Thailand2521 6481 Korea2529 4141 Australia2827 8881 Singapore2527 2212 New Zealand2877 4488 U.S2523 9011

11. Consulates Japan2522 1184 Malaysia2821 0800 Sweden2521 1212 Italy2522 0033

12. Some Airlines Air Canada2522 1001 Air New Zealand2769 6046 American Airlines2826 9269 British Airways2868 0768 CAAC2973 3666 Canadian Airlines2868 3123 Cathay Pacific2747 1234 China Airlines2769 8361

13. Some Airlines Hong Kong Dragon2769 7727 Japan Airways2523 0081 Korean Air2769 7511 Malaysia Airways2521 8181 Northwest2752 7347 Singapore2769 6498 United Airlines2769 7279 Virgin Atlantic2532 6060