1. Business Analytics software SPSS Global Team Experience Vikas Sinha Director SPSS Predictive Analytics R&D

2. Global Team 2

3. R&D Teams 3 Product A Product B Product C Product D Product E Steering Committees Organizational Landscape Technical Support Product Strategy End Game (Transition) Discover & Envision (Elaboration) Build and refine (Construction) Start Up (Inception) Release Process Flow

4. 4 User Requirements Software Requirements Architectural Design Detailed Design Implementation UX Design Documentatio n System Tests Integration Tests Algorithm/Statisti cs Design

5. Complexities of a globally distributed team  Thought Leadership  Execution  Strategic  Tactical  Creative Thinking  Intellectual Thinking  Design  Implementation  Customer facing  Back office  Language and Communication skills 5

6. Working in a global environment  Single unified development process  Structured dev organizations  Defined responsibility – no ambiguity in ownership  Strategy and Development products/managers ”ownership”  Encouragement to ask Why? No fear attached.  Appreciation for global colleagues and organization - treat everyone equally - understand cultures, understand time zones, rotate meeting times so all global participants are equally inconvenienced/accommodated, communication technologies that worked for all.  Global consistency - same performance metrics, same rewards 6

7. My World 7 PredictabilityAccountabilityTransparency Product 3 yr Roadmap In’s/Out’s Freeze requirements “Zero defect” initiative Scorecard approach: Who/What/When Weekly status check Deep dives – organizational visibility Process Change control Understand failures and proactively change to prevent re-occurance Clear ownership of responsibilities Consistent reporting (one way to count beans) Well defined single unified development process Meetings open to all Participation by all stakeholders People Commitment (once committed, will deliver) Eliminate surprises Clear absolute goals Single owner (one throat to choke) No tolerance for finger pointing Performance evaluation Compensation planning

8. Questions