1. Election Commission of India

2. Objective : Computerized tracking of the election process with the critically important objective of being able to take timely action in real time. It is an ‘Event based management system’ – from the time of dispatch till the time of deposition of election material after return of parties. Polling parties are distributed in remote locations, so the challenge is to get the information timely Events can be of predetermined nature ( eg. Polling party dispatched, arrived etc.) or of non-predetermined nature (eg. Incidents of violence). Both types of events need to trigger action on getting recorded into the system.

3. Why sms ? SMS is a very easy and convenient technology that can be used for a wide range of applications. Although it has the widest reach of all the mobile technologies today. Incorporates Time delay option, i.e. the recipients phone being busy does not matter to the sender of SMSs. Automatic Automatic sending of SMSs to the persons who are not reporting within scheduled / expected time limits. Automatic sending of SMSs to police stations, magistrates etc. on receipt of reports of events like violence etc. from polling booths, sector officers etc.

4. Information from the polling stations Pre poll- Safe arrival of polling party at polling station. Mock poll conducted.

5. Information from the polling stations During poll- Poll started. 9 am Report (Male,Female,Others)count. 11 am Report (Male,Female,Others)count. 1 pm Report (Male,Female,Others)count. 3 pm Report (Male,Female,Others)count. 5 pm Report (Male,Female,Others)count. Voters in queue at the closure of poll. Exception reports- Poll Interrupted due to EVM Non-Functioning. Poll interruption due to Law & Order problem. Poll interruption due to other Problem. Problem resolved

6. Information from the polling stations After poll- Final voter turnout. Safe arrival of polling party at Record Room.

7. SMS Gateway Services from NIC makes it easy to stay connected with all mobile service operators. We have a wide range of mobile communication solutions including Web SMS and SMS API Interfaces. The SMS Gateway should be reliable, fast, cost effective and covers almost all operators in the India.

8. Process of SMS based monitoring system Step 1:- Mobile Registration. RO (Returning officer) ARO (Assistant Returning officer) SO (Sector officer) PO (Presiding officer) Step 2:- Send Events & Time based reports. Reports by Presiding Officer/Polling Officer Reports by RO/ARO/SO (if PO does not carry mobile phone with them or Mobile Phone of PO, for some reasons beyond control, fails to send SMS)

9. Roles Chief electoral officer Can monitor the whole sms poll monitoring system online. Can edit details of any polling station online if PO is getting any problem in sending sms. Returning officer Mobile registration through SMS or if getting any problem with sending sms, CEO can do it online on behalf of RO. Will get an sms if there exist any problem in any polling station. Assistant returning officer Mobile registration through SMS or if getting any problem with sending sms, CEO can do it online on behalf of RO. Will get an sms if there exist any problem in any polling station.

10. Roles Sector officer Mobile registration through SMS or if getting any problem with sms, CEO can do it online on behalf of RO. Can send sms on behalf of any polling station if PO is getting any problem in sending sms. Presiding officer Mobile registration through SMS or if getting any problem with sms, CEO can do it online on behalf of RO. Send Event and Information bases reports through SMS.

11. SMS format- SMS is designed in such a format that the message received by the system(sms gateway) through the sender(RO/ARO/SO/PO) could be automatically interpreted and updated into the database. Keyword –’poll’ - All sms format will start with this keyword. - Example:- poll other part of the message.

12. Message to be sent on 9229333821 – This is the virtual destination number that we have purchased from NIC to receive messages from all over India.

13. For RO Date of Registration- P-7 day SMS syntax- poll State_code Dist_no Ac_no RO 3 digit access code Eg. poll S05 01 001 RO 855 For ARO Date of Registration- P-7 day SMS syntax- poll State_code Dist_no Ac_no ARO 3 digit access code Eg. poll S06 01 001 ARO 836 SMS format- Mobile registration

14. For SO Date of Registration- P-7 day SMS syntax- poll State_code Dist_no Ac_no SECTOR_NO SO 3 digit access code Eg. poll S06 01 001 001 SO 836 For PO Date of Registration- P-2/P-1 day SMS syntax poll State_code Dist_no Ac_no PS_NO PO 3 digit access code Eg. poll S05 01 001 001 PO 855 SMS format- Mobile registration

15. Reports by Presiding Officer/Polling Officer Event Safe Arrival of Polling Party at Polling Station Date of Event P-2/P-1 Day Time of Event Immediately after reaching Polling Station SMS syntax poll SAP Remarks SAP- Polling Party Safely Arrived at the Polling station Event Mock Poll and attendance of polling agents Date of Event P-Day Time of Event Immediately after conduct of mock poll and before commencement of poll SMS syntax poll MP 04 RemarksMP-Mock Poll Conducted, Last 2 digits stand for no. of Polling agents present. As per the example polling agents of 4 contesting candidates are present.

16. Reports by Presiding Officer/Polling Officer Event Poll Started Date of Event P day Time of Event Latest by 7:15 am SMS syntax poll PS Remarks PS- Poll Started Event Report on 2 hourly (9AM) Date of Event P-Day Time of Event 9am SMS syntax poll 9AM male,female,other Eg poll 9AM 111,98,02

17. Reports by Presiding Officer/Polling Officer Event Report on 2 hourly (11AM) Date of Event P day Time of Event 11am SMS syntax poll 11AM male,female,other Eg. poll 11AM 111,98,02 Event Report on 2 hourly (1PM) Date of Event P-Day Time of Event 1 pm SMS syntax poll 1PM male,female,other Remarks poll 1PM 111,98,02

18. Reports by Presiding Officer/Polling Officer Event Report on 2 hourly (3PM) Date of Event P day Time of Event 3pm SMS syntax poll 3PM male,female,other Eg. poll 3PM 111,98,02 Event Report on 2 hourly(5PM) Date of Event P-Day Time of Event 5 pm SMS syntax poll 5PM male,female,other Eg. poll 5PM 111,98,02

19. Reports by Presiding Officer/Polling Officer Event Voters in queue at the closure of poll Date of Event P day Time of Event Closure of poll SMS syntax poll Q 10 Remarks Q – Stands for Voters in queue at the schedule time for end of poll. 3 digits stand(s) for total number of voters in queue Event Final Voter Turnout Date of Event P-Day Time of Event After end of Poll SMS syntax poll VT male,female,other Eg. poll VT 454,381,002

20. Reports by Presiding Officer/Polling Officer EventSafe arrival of Polling Party at RC after end of Poll Date of Event P day Time of Event Immediately after reaching RC SMS syntax poll SARC Remarks SARC – Stands for Safe arrival of Polling party at RC EventPoll Interrupted due to EVM Non-Functioning or. apprehension of such problem Date of Event P-Day Time of Event Immediately after such type of situation SMS syntax poll PROB EVM Remarks PROB- Problem, EVM- Problem of Electronic Voting. Machine.

21. Reports by Presiding Officer/Polling Officer EventPoll interrupted or apprehension of poll interruption. due to Law & Order problem Date of Event P day Time of Event Immediately after such type of situation arises SMS syntax poll PROB LW Remarks PROB- Problem, LW - Law & Order Problem. EventPoll Interrupted or there is a chance of poll interruption. due to other Problem Date of Event P-Day Time of Event Immediately after such type of situation arises SMS syntax poll PROB OTH Remarks PROB- Problem, OTH – Other Problem

22. Reports by Presiding Officer/Polling Officer Event Problem resolved Date of Event P day Time of Event Immediately after problem is solved and poll is resumed. in case SMS syntax poll PRES Remarks PRES means Problem resolved and poll resumed in case there is. interruption.

23. If PO failed to send sms? Then Returning Officer/Assistant Returning Officer/Sector Officer can send SMS on behalf of that PO

24. Poll Report by Returning Officer/Assistant Returning Officer/Sector Officer Sl. No. Event SMS syntax 1 Safe Arrival of Polling Party at Polling Station poll PS_NO SAP eg. poll 001 SAP 2 Mock Poll and attendance of polling agents poll PS_NO MP 04 eg. poll 001 MP 04 3 Poll Started poll PS_NO PS eg. poll 001 PS 4 Report on 2 hourly (9AM) poll PS_NO 9AM male,female,other eg. poll 001 9AM 111,98,02 5 Report on 2 hourly (11AM) poll PS_NO 11AM male,female,other eg. poll 001 11AM 111,98,02

25. Sl. No. EventSMS syntax 6 Report on 2 hourly (1PM) poll PS_NO 1PM male,female,other eg. poll 001 1PM 111,98,02 7 Report on 2 hourly (3PM) poll PS_NO 3PM male,female,other eg. poll 001 3PM 111,98,02 8 Report on 2 hourly(5PM) poll PS_NO 5PM male,female,other eg. poll 001 5PM 111,98,02 9 Voters in queue at the closure of poll poll PS_NO Q voters in Queue eg. poll 001 Q 10 10 Final Voter Turnout poll PS_NO VT male,female,other eg. poll 001 VT 454,381,002 Poll Report by Returning Officer/Assistant Returning Officer/Sector Officer

26. Sl. No. EventSMS syntax 11 Safe arrival of Polling Party at RC after end of Poll. poll PS_NO SARC poll 001 SARC 12 Poll Interrupted due to EVM Non-Functioning or apprehension of such problem poll PS_NO PROB EVM poll 001 PROB EVM 13 Poll interrupted or apprehension of poll interruption due to Law & Order problem poll PS_NO PROB LW poll 001 PROB LW 14 Poll Interrupted or there is a chance of poll interruption for any other Problem poll PS_NO PROB OTH poll 001 PROB OTH 15Problem as mentioned in Sl. NO. 12,13,14 resolved poll PS_NO PRES poll 001 PRES

27. If SMS is not working then there will be provision for reporting the poll information through the website

44. Training to Presiding officer How to send SMS. About the keyword ’poll’. About the different types of SMS formats. When to send SMS (each SMS has to be send on certain event or time). Where to send SMS (each SMS has to be send on a particular no. given by ECI of CEO office) What to do if getting problem in sending SMS. Importance of sending SMS accurately and timely.

45. Thanks