1. Ben Teitelbaum Dennis Baron Tyler Johnson Walt Magnussen Jeremy George Spring 2005 VON San Jose, CA Partnering with Internet2 to Develop Next-Generation Campus Services 8 March 2004

2. 2 Internet2 Who? Elevator Explanation Internet2's mission is to develop and deploy advanced network applications and technologies, accelerating the creation of tomorrows Internet Who we really are Membership organization of 200+ US research universities Parent 501.3c (UCAID) has board of university presidents Project supported by numerous partnerships (government, industry, international) Goals Enable new generation of applications Re-create leading edge R&E network capability Transfer capability to global production internet

3. 3 Internet2 Corporate Members Speaking or Presenting at VON

4. 4 Internet2 Universities 206 University Members, March 2005

5. 5 High Performance Networks

6. 6 Internet2 Partnerships Internet2 universities are recreating the partnerships that fostered the Internet in its infancy Industry Government International Additional Participation Over 60 Internet2 Corporate Members Over 40 Affiliate Members New Association Member Category Over 30 International Partners

7. 7 Sponsored Education Group Participants

8. 8 Internet2 Focus Areas Advanced Network Infrastructure 10 GB Abilene backbone Advanced regional networks 100 MB to the desktop National fiber-optic facility Middleware Directories Authentication Authorization Engineering Multicast IPv6 Measurement New Arch Advanced Applications Gigabit+ file transfer High-end video Remote instrumentation Distributed computation Virtual co-laboratories Distance learning Integrated Communications

9. 9 Internet2s Secret Sauce Demographics ~3.8 million students (tech-savvy, talk a lot, adapt easily) And, by the way, they graduate (tech-transfer à la email) Institutional Commitments Internet2 members have committed to advance IP communications and promote collaborative apps Commitment to advance communication way beyond POTS Connectivity Great networking connectivity and campus middleware –High-bandwidth, low-loss, low-jitter –End-to-end transparency (few NATs) –Emerging middleware infrastructure for authentication & authorization –IPv6 and multicast too! Strong commitment to open standards

10. 10 Applications: Advanced Networking in Action

11. 11 Many ways to improve collaboration and communications… Multi-media integration Integration with campus IT Use of IPv6 and Multicast Fidelity Privacy Survivability Addressing Mobility Emergency services Post-POTS Communications * Drawings by VoIP user, Louis Teitelbaum (age 6)

12. 12 Scaling Advanced Real-Time Communications Bob Alice User Campus / Enterprise UserWANs/MANs/LANs Campus / Enterprise Host Network-Layer Connectivity high-performance, end-to-end IP transit High-performance, end-to-end IP connectivity is necessary, but not sufficient to connect Alice with Bob ?!!?

13. 13 Bob Alice Bob Today: 3 rd Party ASPs Provide the Missing Middleware User Campus / Enterprise UserWANs/MANs/LANs Campus / Enterprise Host Network-Layer Connectivity Applications 3 rd Party ASPs Skype high-performance, end-to-end IP transit FWDYahoo!… ? However, communications is Balkanized by competing 3 rd parties, who are unable to provide strong authentication, identity management, or rich presence for their users ? Bob Jones email: bob@bigu.edu Skype: bob2_bigu.edu FWD: 654321 Yahoo!: bobj26 BU

14. 14 Alice Bob Alice The Missing Piece: Campus / Enterprise Middleware User Campus / Enterprise UserWANs/MANs/LANs Campus / Enterprise Host Network-Layer Connectivity Applications Campus Middleware high-performance, end-to-end IP transit Identity Management, Call Routing, Authentication, Presence Identity Management, Call Routing, Authentication, Presence Identity management, authentication, call routing, and rich presence are best implemented and scaled by campus / enterprise middleware Bob Jones bob@bigu.edu BU

15. 15 Market Maker Role Bob Alice User Campus / Enterprise UserWANs/MANs/LANs Campus / Enterprise Host Network-Layer Connectivity Applications Identity Management, Call Routing, Authentication, Presence...or... Auxiliary Services Bridging, Gatewaying, Messaging, … Identity Management, Call Routing, Authentication, Presence Campus Middleware Bridging, Gatewaying, Messaging, … Bridging, Gatewaying, Messaging, … high-performance, end-to-end IP transit Open campus / enterprise SIP communications creates a communications commons, creating vast new markets ASPs ITSPs Hard / Soft Client Vendors Proxies, Directories, Feature Servers…

16. 16 Need for New Campus Communications Services Voice was once revenue-generating for many schools; no longer Users have adopted consumer services to meet personal / profession needs Cellular Consumer IM&P (e.g. AIM, YIM, MSN) Consumer VoIP (e.g. Skype, FWD) How can universities develop services to: Recapture these customers? Enhance the campus life experience? Facilitate collaborative research? Improve productivity?

17. 17 Our Beleaguered CIOs Difficult times to innovate Tight budgets Staff stretched by network security demands Carrism (IT is not strategic) Fear, uncertainty, and doubt over industry directions, regulatory environment, etc. CIOs need your help Thinking beyond POTS migration Understanding the value of new services Building operationally supportable service models

18. 18 How Do We Do What We Do? Working groups Build testbeds Develop prototypes, standards, and best practices Disseminate / educate (workshops) Infrastructure National Regional Campus Services Abilene Commons InCommon

19. 19 Next Up... Dennis Baron (MIT) SIP.edu Tyler Johnson (UNC-Chapel Hill) Middleware for Videoconferencing Walt Magnussen (Texas A&M) Texas A&M ITEC NG911 Project Jeremy George (Yale) Presence and Integrated Communications

20. 20 SIP.edu Working Group Goals Grow SIP connectivity in Internet2 Increase value proposition for end-user SIP adoption Promote convergence of voice and email identity Low entry-cost means for campuses to... –Provide a useful service –Get their feet wet with SIP Means Publishing cookbook with several alternative recipes Obtaining corporate sponsorship and promotional pricing –Cisco –Avaya

21. 21 Why Phone NUMBERS? Users should not be burdened with device addresses, when its people they really care about Addresses should be mnemonic and empower enterprises to manage the identities of their users sip:dbaron@mit.edu Its time to put E.164 phone numbers behind us! A.G. Bell did not say: +1-617-252-1232, come here. I need you!

22. 22 SIP.edu Architecture SIP Proxy DNS SIP-PBX Gateway PBX INVITE (sip:bob@bigu.edu) INVITE (sip:12345@gw.bigu.edu) DNS SRV query sip.udp.bigu.edu telephoneNumber where mail=bob PRI / CAS bigu.edu Campus Directory SIP User Agent Bob's Phone Proxy Partnerships Gateway Partnerships

23. 23 DNS INVITE (sip:bob@bigu.edu) DNS SRV query sip.udp.bigu.edu bigu.edu SIP User Agent location DB REGISTER (Contact: 207.75.164.131) INVITE (sip:bob@207.75.164.131) SIP Proxy Bob's SIP Phones SIP Registrar IP Voice, Video, IM,... If Bob has registered, ring his SIP UAs; Else, call his extension through the PBX. SIP.edu Architecture (real soon)

24. 24 Campus Deployments

25. 25 Future Directions Support models for student/faculty UA registrations Let them come with any SIP appliance or soft-phone Support for advanced media-video, IM, wideband audio, etc. Interdomain SIP authentication Voice SPAM prevention Interoperability with other SIP services PSTN Caller-ID integration

26. 26 Partnership: GDS A Global Dialing Scheme that uses H.323 to interconnect hundreds of universities and research networks for VoIP and video conferencing Vendor partnerships promoted the development of scalable H.323 routing from RADVISION Cisco GNU (open source) VCON Polycom First Virtual Tandberg

27. 27 Partnership: ViDeNet Interconnecting hundreds of universities and research networks using GDS formed an international community for video conferencing Sharing knowledge Providing leadership and direction to the community at large Enabling inter-institutional conferencing Unearthing issues that are key to scalable technology, such as global routing issues, directory services and federated security. This project grew the market for IP video conferencing

28. 28 Partnership: H.350 Provides an enterprise or carrier with a standardized way to store and access conferencing information including VoIP, video and IM. Directory Services for: Multimedia conferencing H.323 H.235 SIP Non-standard protocols Call preferences (forwarding) XMPP (jabber) in draft Developed in partnership with RADVISION Tandberg Polycom VCON Internet2 Video Middleware Group National Science Foundation Internet2 partners were first to market because of early test beds and access to working code and conceptual understanding

29. 29 TAMU ITEC ITEC.tamu.edu Established July of 2004 One of four Internet2 Technology Evaluation Centers Focus on VoIP and Information Assurance Housed at Research Park, TAMU Supporting Vendors Agilent Alcatel Anritsu Broadsoft Cisco IPTel IXIA Nortel Pingtel Siemens Shoreline

30. 30 NG911 Project NTIA-funded project to build out IP-enabled PSAPs using the SOS call architecture Location information pushed to User Agent (SIP phone) which in turn reports location to PSAP Cisco to support DHCP extensions in phones Will compare existing Phase II location services to Proposed I911 architecture. Adding graphical information to 911 call Showing ability to reroute call to alternate PSAP Will provide training to State Emergency Communications Coordinators Demo planned 1 st week of May in DC

31. 31 NG911 Project Partners Academic Texas A&M University Columbia University The University of Virginia Internet2 Corporate Cisco Nortel Association National Emergency Number Association (NENA) Government The State of Texas Commission on State Emergency Communications (CSEC) The State of Virginia Division of Public Safety Communications of the Virginia Information Technologies Agency (VITA) Brazos County Texas E911 District City of College Station, Texas

32. 32 * gray features in progress. Prototype

33. 33 Emergency call conferencing INVITE 3 rd party call control INVITE REFER Conference server PSAP Recorder Fire department Hospital PSAP brings all related parties into a conference call INVITE media info INVITE media info Caller INVITE

34. 34 Goals and Objectives American Distance Education Consortium (ADEC) Tachyon Networks, Inc. Internet2 Technology Evaluation Center Department of Telecommunications Texas A&M University, College Station, TX 77843 ADEC VoIP Beta Testing Contact: Walt MagnussenEmail: telecom@tamu.eduhttp://itec.tamu.edu Goals and Objectives Conduct instrumented tests of Tachyons VoIP capability. Determine optimal configuration parameters and assess performance over satellite links for VoIP equipment from a variety of vendors. Monitor field tests at multiple ADEC sites in a normal operational environment.

35. 35 American Distance Education Consortium (ADEC) Tachyon Networks, Inc. Internet2 Technology Evaluation Center Department of Telecommunications Texas A&M University, College Station, TX 77843 ADEC VoIP Beta Testing Contact: Walt MagnussenEmail: telecom@tamu.eduhttp://itec.tamu.edu Call is placed from SAT phone to LAN phone Contending data is also transmitted over satellite link Voice and contending data travels from Tachyon facilities in San Diego to the Internet2 network via the San Diego Supercomputing Center Voice and data gets routed to Texas A&M University Network Voice and data reaches the ITEC LAN switch Data Quality Analyzer measures packets lost over the entire network Voice Quality Tester takes transmitted voice and received voice then returns back a score (MOS) ranking the call quality Concept and Design

36. 36 American Distance Education Consortium (ADEC) Tachyon Networks, Inc. Internet2 Technology Evaluation Center Department of Telecommunications Texas A&M University, College Station, TX 77843 ADEC VoIP Beta Testing Contact: Walt MagnussenEmail: telecom@tamu.eduhttp://itec.tamu.edu Tachyon Satellite Indoor UnitsLab Testing Setup Tachyon Satellite Antenna Graduate student Karthik Kannan places a call from the satellite phone to the local network phone. Packetized voice conversation travels to Tachyon indoor units. Packetized voice conversation is converted to an RF signal to be transmitted over the satellite antenna. Lab Implementation

37. 37 VoIP Phone Codec Testing Internet2 Technology Evaluation Center Department of Telecommunications Texas A&M University, College Station, TX 77843 Contact: Walt MagnussenEmail: telecom@tamu.eduhttp://itec.tamu.edu Goals and Objectives Evaluate various VoIP codecs Compare various vendor implementations of the codecs Research Codec Testing Algorithms

38. 38 VoIP Phone Codec Testing Internet2 Technology Evaluation Center Department of Telecommunications Texas A&M University, College Station, TX 77843 Contact: Walt MagnussenEmail: telecom@tamu.eduhttp://itec.tamu.edu Ixia traffic generator loads one side of the network with generic TCP traffic. Call is placed from one IP phone to the other. Anritsu Data Quality Analyzer measures packet loss between the two phones. Agilent VQT transmits audio file though one IP phone and receives the audio file with potential missing packets though the other IP phone. VQT then compares the two audio files and returns a call quality score (MOS). Network Lab Setup Above: Graduate students Clark Xu Yang and Karthik Kannan analyze results from voice quality test. Design and Implementation Network Diagram

39. 39 VoIP Phone Codec Testing Internet2 Technology Evaluation Center Department of Telecommunications Texas A&M University, College Station, TX 77843 Contact: Walt MagnussenEmail: telecom@tamu.eduhttp://itec.tamu.edu Results and Conclusions G.711 codec provided acceptable audio quality (MOS >3.0) up to 5% packet loss. GIPS codec significantly outperformed G.711 before declining in audio quality at 15%packet loss. G.729 codec degraded at a faster rate when packet loss exceeded 5% Higher bandwidth applications such as LANs or MANs should use G.711 as default

40. 40 Paths-in-the-Snow Engineering We have a rare chance to get VoIP right… so dont blow it. - Jeff Pulver, Fall 2004 keynote

41. 41 Rich Presence Communication That is: Faster Cheaper Better Quieter!

42. 42 You Must Be Able to Get There From Here! Balkanization and walled garden deployments may be the biggest threat to fulfilling the promise of IP communications

43. 43 Disruptive Innovation Rich Presence Integrated Communication Automated Location Based Services Win/Win opportunities for vendors and users Ford, HP, Microsoft, Wave3Software, Xten

44. 44