1. Usability Expert Review Anna Diubina

2. What is usability? The effectiveness, efficiency and satisfaction with which specified users achieve specified goals in particular environments.

3. 10 Usability Heuristics by Jakob Nielsen

4. 1. Visibility of system status

5. 2. Match between system and the real world

6. 3. User control and freedom

7. 4. Consistency and standards

8. 5. Error prevention

9. 6. Recognition rather than recall

10. 7. Flexibility and efficiency of use

11. 8. Aesthetic and minimalist design

12. 9. Help users recognize, diagnose, and recover from errors

13. 10. Help and documentation

14. How to conduct an Expert Review

15. Define application or website goals Define Personas Define users’ main scenarios Write a report

17. There is a slow page loading with no indication about page loading itself

18. 10 Usability Heuristics by Jacob Nielsen 1.Visibility of system status 2.Match between system and the real world 3.User control and freedom 4.Consistency and standards 5.Error prevention 6.Recognition rather than recall 7.Flexibility and efficiency of use 8.Aesthetic and minimalist design 9.Help users recognize, diagnose, and recover from errors 10.Help and documentation

19. It There is no ability to collapse/expand wishes

20. Only a difference between pro and contra votes is collected

21. Reply and vote buttons’ fonts are rather small

22. Report example