1. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions course syllabus blended model student version next Cover evening classes MBA 530 Organizational Behavior Benedictine Hallmarks 2011-2012 STABILITY  STEWARDSHIP

2. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Benedictine University Margaret and Harold Moser Center 1832 Centre Point Circle Naperville, IL 60563 Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience Discipline  Humility  Stewardship  Hospitality  Community Phone: (630) 829-6289 Fax: (630) 829-1375 moser college mission and vision Addresses the educational needs of adult students by developing and providing engaging, relevant and accelerated programs. Enhances scholarship, leadership skills, social responsibility, and promotes life-long learning. Provides high-quality, easily accessible educational opportunities for adult learners. Enables adults to earn specific undergraduate and graduate degrees while maintaining their personal and professional commitments. Develops new degree and non-degree programs that address the expressed needs of the professional community. course syllabus blended model Moser College Mission Statement: Moser College embodies the values of respect, excellence, collaboration, and professionalism. We are committed to delivering innovative and dynamic programs designed for adult students who are dedicated to enhancing their professional, local, and global communities. Moser College Vision Statement: To be one of the premier university colleges in the nation. MBA 530 Organizational Behavior student version about this document about Moser College about blended learning hallmarks of a Benedictine education student expectations attendance policy submission of work netiquette _________________________ IDEA objectives & IDEA description course overview required textbooks grading scale learning outcomes course schedule financial aid library resources Academic Honesty Policy APA formatting and style APA resources for students Student Success Center (SSC) services for students with disabilities _________________________ Benedictine Current Students Moser Center Student Information Student Login to D2L Student E-Mail Login Academic Calendars BenUConnect  MyBenU contents links 2 Content Links external links

3. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community About Blended Learning Blended learning is the integration of different learning environments: mainly the online format with the face-to-face format, but may also include mobile learning. Blended learning, also referred to as hybrid learning, relies on both the advantages of digital/technology innovation and the methods of face-to- face instruction. At Moser College, we use blended learning by combining asynchronous online classroom sessions with a face-to-face classroom environment. We alternate between the online session and the face-to-face session in 5-week courses, with the A session being face-to-face and the B session being online. 3 About Your Program at Benedictine University – Moser College About This Document This is a hypermedia document – it has been built to mimic navigation on the web. This document can also be viewed as a presentation or it can be printed like a traditional document. We use this sort of document because it allows for navigation links (hyperlinks) to text, graphics, audio/video, and the web. This type of document also allows you to navigate in a nontraditional, nonlinear way – by following the page links you are not bound to read or flip through the document in any sort of order. This is yet another example of Moser College’s commitment to advancements in technology and blended learning. About Moser College The Moser College of Adult & Professional Studies delivers its curricular programs in a specifically designed structure deliberately oriented for working, adult learners. The Moser College is committed to providing a learning environment which extends beyond the classroom and is designed specifically to meet the needs of its students and their employers by bringing a quality educational experience without requiring the student to relocate or travel extensively beyond their home area. Benedictine University's Moser College of Adult & Professional Studies is fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools*. hallmarks of a Benedictine Education: About MBA 530 Organizational Behavior * web pathBenedictine UnivAcademic ProgramsMoser College

4. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community 4 The Ten Hallmarks of a Benedictine Education A Benedictine Education Based on the Rules of Saint Benedict, a Benedictine Education is based on the Benedictine Wisdom Tradition that sets as its goals the transformation of the Human mind AND Heart and has at its foundation “The Ten Hallmarks of a Benedictine Education”.Rules of Saint Benedict“The Ten Hallmarks of a Benedictine Education The Ten Hallmarks Each academic year Moser College will be celebrating two of the Hallmarks. This academic year 2011-2012, the Hallmarks Stability and Stewardship have been chosen. The ten hallmarks are: 1.Love of Christ and Neighbor 2.Prayer: a Life marked by liturgy, lection and Mindfulness 3.Stability: commitment to the daily life of this place, its heritage and tradition 4.Conversatio: the way of formation and transformation 5.Obedience: a commitment to listening and consequent action 6.Discipline: a way toward learning and freedom 7.Humility: knowledge of self in relation to God, others and creation 8.Stewardship: responsible use of creation, culture and the arts 9.Hospitality: openness to others 10. Community: call to serve the common good Portrait (1926) by Herman Nieg (1849–1928); Heiligenkreuz Abbey, Austria Hallmarks MBA 530 Organizational Behavior

5. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community 5 Student Expectations Expectations of Students In order to get the maximum use of the time available, it is expected that you will: Read the material to be covered in the class and complete required assignments prior to attending the class/session; Arrive/login to class/session prepared to participate actively; Be prepared to actively participate in the collaborative activities of each class/session; and Always feel free to seek additional help from the instructor when the need arises. Attendance Policy Students may not miss more than 25% of the live classroom sessions. Doing so will result in an F for the course. Expectations financial aid information Submission of Work All assignments are to be submitted into Desire 2 Learn (D2L) unless otherwise noted by instructor. Assignments must be submitted by due date. Any assigned work submitted late for any unexcused reason will receive a lowered grade. Please refer to your instructor’s late work policy located in D2L. In the event that you miss an examination for due cause, arrangements must be made with the instructor for a make-up examination. Important criteria concerning the submission of work: Make-up examinations may differ from the original class examination. Per University policy, assignments cannot be accepted by an instructor after the last day of the course. Only discussions threads posted by 11:59 pm CST on the due date will count for grading purposes. information concerning netiquette: MBA 530 Organizational Behavior

6. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community 6 About Netiquette What is Netiquette? "Netiquette" stands for "Internet Etiquette", and refers to the set of practices which help to make the online experiences pleasant for all involved. As you might expect, netiquette, like other forms of etiquette, is about courtesy, manners, codes of behavior, protocols and respect. Netiquette primarily focuses on how we interact with one another online, by being aware of: our use of language, others’ cultural background, conventional norms, and other behaviors. Below you will find guidelines concerning the basics of online interaction. If it isn’t something you would say or do in the face-to-face classroom, it is probably inappropriate in the online class as well. Netiquette Netiquette Basics 1.Follow the Golden Rule (“One should treat others as one would like others to treat oneself”) 2.Be ethical, fair, tolerant and mindful of others – avoid stereotyping, judgment and prejudice 3.Know the boundaries of particular cyberspaces – what is acceptable in a text or chatroom with friends may not be appropriate in a classroom or in an online conversation with an instructor 4.Respect the time of others by: 1) using descriptive subject lines, 2) resizing images for the web, 3) providing links instead of copying and pasting content, 5) using white space by inserting blank lines between paragraphs and headers and 6) limiting your use of attachments 5.Copy the minimum number of people – it is tempting to send “email” or “message blasts” because it is easier for the poster, but it is not easier for the reader For more information please review Netiquette by Virginia Shea Inappropriate Online Usage 1.Avoid “flaming” – flaming is sending offensive, insulting or criticizing messages. This happens more often online then in face-to-face interaction, because there is an illusion of anonymity. 2.Flaming is neither productive nor appropriate for the learning environment 3.Always avoid flaming when it comes to content and opinions, but also avoid it when it comes to grammar, punctuation and spelling corrections 4.Avoid using CAPS if possible and never type messages in ALL CAPS – this is considered yelling and is often seen as a form of aggression 5.Use emoticons ( :), :(, :-) ) sparingly and avoid the use of JK, BRB, LOL and other text language Confidentiality and Privacy 1.Email, messaging and posting are forms of written record and are just as permanent as a letter or document 2.Do not publicize your own or others’ personal information (such as email, phone numbers, last names etc.) 3.Respect copyright and cite any and all sources 4.Do not expect that your communications are private, instead assume all communications are public MBA 530 Organizational Behavior

7. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community IDEA Objectives Acquiring skills in working with others as a member of a team. Developing creative capacities (writing, inventing, designing, performing in art, music, drama, etc.) Gaining a broader understanding and appreciation of intellectual/ cultural activity (music, science, literature, etc.) Developing skill in expressing oneself orally or in writing. Learning how to find and use resources for answering questions or solving problems. Developing a clearer understanding of, and commitment to, personal values. Learning to analyze and critically evaluate ideas, arguments, and points of view. Acquiring an interest in learning more by asking questions and seeking answers. 7 Individual Development and Educational Assessment IDEA Description The IDEA student survey focuses on the instructor’s learning objectives for the course and on the progress each student made toward achieving those objectives. By answering thoughtfully and honestly, your ratings and comments will be much more helpful – to the instructor, the department chair, and the dean of the college. As students, you should also know that student ratings and comments have been used to help evaluate courses and to improve the educational experience at Benedictine University. The appropriate standard of conduct with respect to student surveys is thoughtful comments and constructive criticism – respectfully communicated. A Focus on Learning “The IDEA Student Ratings system looks at instruction in terms of its endgame. Rather than emphasizing teaching style or personality, the IDEA system focuses on student learning and the methods used to facilitate it.” – from the IDEA website: www.theideacenter.org/node/5www.theideacenter.org/node/5 IDEA MBA 530 Organizational Behavior

8. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community Course Description MBA 530 Organizational Behavior introduces basic theories affecting groups and organizations with applications in management and leadership. Major emphasis is on organizational behavior, including motivation, leadership, organization design and alignment of personal incentives with organizational factors. This course will not just introduce students to major theories and concepts of organizational behavior. It is designed so that students can experience organizational behavior in a virtual setting. 8 Student Evening Course Overview Course Materials Required Textbook and Materials Text: Organizational Behavior: Emerging Knowledge. Global Reality Author: Steven McShane & MaryAnn Von Gilnow Publisher: McGraw Hill-Irwin Ed/Year: 6th/2013 ISBN-13: 978-0-07-811264-5 Manager’s Hot Seat Interactive Program: www.mhhe.com/mhs Suggested Course Materials [insert suggested course materials here] The Course Grading Scale Technological Computer Requirements Students in the Blended program will need: High-speed Internet access; a sound card and speakers; Windows XP (minimum)/Windows 7 (recommended) or Mac OS X 10.5 or higher; and Firefox 3.6 or higher. It is also highly recommended that students have access to a microphone or webcam for optional audio/videoconferencing. A=4.0090 - 100%EXCELLENT B = 3.0080 – 89%GOOD C = 2.0070 – 79%SATISFACTORY D = 1.0060 – 69%PASS F = 0.00BELOW 60%FAIL I = INCINCOMPLETE Course Overview Discussion Forum Guidelines To receive a minimum passing grade, students must make a post to each discussion question for that week by day 4 of each week and respond to at least two other postings by the end of the week. Individual Posts are worth up to 5 points and the total Response Posts are worth up to 5 points total. Each discussion will total up to 10 points. MBA 530 Organizational Behavior

9. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community 9 Student Evening Course Outcomes Learning OutcomesAssignmentsPoints Examining the effects of individual behaviors, personality emotions, values/ethics and attitudes on given business situations; analyze the role leadership plays in managing those factors and their organizational consequences. Applying the concepts, theories m models and practices of motivation to given business situations; Examine the role leadership plays in managing those factors and their organizational consequences Understanding the dynamics of effective teamwork and the determinants of high performing teams; assess the role of effective communication s and organizational culture on the outcomes of high performing teams Examining and assess the role of leadership, management, and associates in individual conflict management; Exploring how decision making and creative behavior is best supported and sustained within organizations. Explore the effects of internal and external change on individuals and organizations. Explore and assess the ethical issues leadership faces in those situations. Assignments wk #1 Discussion Posts On Line Quiz #1 PBL Activity wk #1 Assignments wk #2 Discussion Posts On Line Quiz #2 PBL Activity wk #2 Assignments wk #3 Discussion Posts On Line Quiz #3 PBL Activity wk #3 Assignments wk #4 Discussion Posts On Line Quiz #4 PBL Activity wk #4 Assignments wk #5 Discussion Posts On Line Quiz #5 PBL Activity wk #5 Assignments wk #6 Discussion Posts On line Quiz #6 PBL Activity wk #6 Total course points 20 pts 10 pts 30 pts 40 pts 20 pts 10 pts 30 pts 40 pts 20 pts 10 pts 30 pts 40 pts 20 pts 10 pts 30 pts 40 pts 20 pts 10 pts 30 pts 40 pts 20 pts 10 pts 30 pts 40 pts 600 pts Learning Outcomes MBA 530 Organizational Behavior

10. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community 10 Student Evening Course Schedule SessionLoc.Class TitleAssignments 01 AF2FIntroduction to Organizational Behavior Read Chapters 1-3 Self Assessment- Chapter 1-3 Critical Thinking Questions- Chapter 1-3 PBL Activity Using the ‘Wal-Mart in China’ video we will examine the organizational behavior of Wal-Mart. Students will use real world data to assess ethical issues, apply core concepts, theories, and models learned throughout the course to real world business situations 01 BonlineIntroduction to Organizational Behavior Case Study 1.1 Case Study 3.2 Discussion Posts PBL Activity Step 1 Identify the organizational stakeholders of Wal-Mart and evaluate how stakeholders help to influence the open systems perspective of an organization. Complete Web Exercise 1.3 p.29 02 AF2FIndividual Behavior and Processes Read Chapters 4-6 Self Assessment- Chapters 4-6 Critical Thinking Questions- Chapters 4-6 Quiz- 1 Chapter 1-3 PBL Activity – Step 2 Identify workplace practices Wal-Mart has implemented that both positively and negatively influenced employees job satisfaction, retention, motivation and behavior. Specify any performance practices, cognitive/motivational theories and concepts covered thus far. Each step of the PBL Activity should be typed using Microsoft Word and all sources of information used should be cited Submit a 2-3 page paper in D2L dropbox 02 BonlineIndividual Behavior and Processes Case Study 4.2 pages 123-124 Questions 1-3 Case Study 6.1 page 186 -187 Discussion Posts Course Schedule MBA 530 Organizational Behavior

11. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community 11 Student Evening Course Schedule SessionLoc.Class TitleAssignments 03 AF2FTeam Processes Read Chapters 7-9 Self Assessment- Chapters 7-9 Critical Thinking Questions- Chapters 7-9 Quiz- 2 Chapter 4-6 PBL Activity – Step 3 Review the ‘Service Profit Chain Model’ on p.10. Explain how the workplace practices of Wal-Mart flows down the chain to the customer service representative / sales associate. How has the level of customer service impacted Wal-Mart's financial returns and profitability? Students should apply concepts and theories covered to date in this course. Each step of the PBL Activity should be typed using Microsoft Word and all sources of information used should be cited. Submit a 2-3 page paper in D2L drop box. 03 BonlineTeam Processes Case Study 7.1 Case Study 9.1 Discussion Posts 04 AF2FLeadership, Power and Influence in the Workplace Read Chapters 10-12 Self Assessment- Chapters 10-12 Critical Thinking Questions- Chapters 10-12 Quiz-3 Chapter 7-9 PBL Activity – Step 4 Examine elements of Wal-Mart's organizational culture that has promoted both success and ethical dilemma. What action has Wal-Mart taken to sustain effective leaders and promote ethical behavior? In your opinion, what elements of organizational culture could be added or discarded in order to enhance Wal-Mart's competitive advantage? Students should apply theories and concepts covered to date in this course. 04 BonlineLeadership, Power and Influence in the Workplace Case Study 11.1 Case Study 12.1 Discussion Posts Course Schedule MBA 530 Organizational Behavior

12. homeaboutexpectationsresources course overview learning outcomes IDEA schedule & sessions Love of Christ and Neighbor  Prayer  Stability  Conversatio  Obedience  Discipline  Humility  Stewardship  Hospitality  Community 12 Student Evening Course Schedule SessionLoc.Class TitleAssignments 05AF2FOrganizational Structure & Culture Read Chapters 13-14 Self Assessment- Chapter 13-14 Critical Thinking Questions- Chapter 13-14 Quiz 4-Chapter 10-12 PBL Activity – Step 5 Research another leading retailer. Find articles and use the company website to find documents regarding the mission statement, code of ethics, corporate values and organizational culture. How is the corporate value and culture similar or different compared to Wal-Mart? What aspects and Wal- Mart's organizational culture and value are dominant or diverse in its external expression of social (global) responsibility? Students should demonstrate concepts and theories learned to date in this course. Each step of the PBL Activity should be typed using Microsoft Word and all sources of information used should be cited. Submit a 2-3 page paper in D2L drop box. 05 BonlineOrganizational Structure & Culture Case Study 13.1 Case Study 14.2 Discussion Posts 06AF2FOrganizational Change Read Chapters 15 Self Assessment- Chapter 15 Critical Thinking Questions- Chapter 15 Quiz-5 Chapter 13-14 PBL Activity – Step 6 Examine key internal and external forces that have promoted change in organizational culture and structure of Wal-Mart. How have these changes given Wal-Mart a competitive advantage and developed the organization as an industry giant? What values seem to dominate the corporate cultures of leading retailers and industry giants? Students should demonstrate concepts and theories learned to date in this course. Each step of the PBL Activity should be typed using Microsoft Word and all sources of information used should be cited. Submit a 2-3 page paper in D2L drop box. 06BonlineOrganizational Change Case Study 15.1 Discussion Posts Quiz-6 Chapter 15 Course Schedule MBA 530 Organizational Behavior