1. BSBPMG406A Apply Communications Management Techniques Apply Communications Management Techniques Unit Guide C ertificate IV in Project Management 17871 Qualification Code BSB41507 Unit Code BSBPMG406A

2. BSBPMG406A Apply Communications Management Techniques BSBPMG401A Apply Project Scope Management Techniques BSBPMG402A Apply Time Management Techniques BSBPMG403A Apply Cost Management Techniques BSBPMG404A Apply Quality Management Techniques BSBPMG405A Apply Human Resource Management Approaches BSBPMG406A Apply Communication Management Techniques BSBPMG407A Apply Risk Management Techniques BSBPMG408A Apply Contract and Procurement Procedures Units of Study – Certificate Units in the Certificate IV of Project Management

3. BSBPMG406A Apply Communications Management Techniques Apply Communications Management Techniques On completion of this unit you will – –have the skills and knowledge required to provide a critical link between people, ideas and information at all stages in the project lifecycle. –be able to assist the project team to plan communications This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.

4. BSBPMG406A Apply Communications Management Techniques Elements of Competency Each unit of study is composed of elements of competency Apply Communications Management Techniques comprises 4 elements of competency – 1.Contribute to communications planning 2.Conduct information management activities 3.Communicate project information 4.Contribute to assessment of communication effectiveness Elements of competency are further broken down into performance criteria, these can be found on the next slides

5. BSBPMG406A Apply Communications Management Techniques 1. Contribute to Communications Planning 1.Identify, source and contribute relevant information requirements to initial project documentation 2.Contribute to developing and implementing the communications plan and communications networks

6. BSBPMG406A Apply Communications Management Techniques 2. Conduct information management activities 1.Gather, validate, store, retrieve, filter and disseminate information within agreed procedures as directed, to aid decision making processes throughout project life cycle 2.Maintain information to ensure data is secure and auditable

7. BSBPMG406A Apply Communications Management Techniques 3. Communicate project information 1.Undertake communication within project, with client and other stakeholders within agreed networks, processes and procedures to ensure flow of necessary information 2.Ensure reports are written and released in accordance with authorisation, or drafted for release by others 3.Seek information and advice from appropriate project authorities when in doubt

8. BSBPMG406A Apply Communications Management Techniques 4. Contribute to assessment of communication effectiveness 1.Provide assistance in the ongoing review of project outcomes to determine the effectiveness of communications management activities 2.Report communication management issues and responses to higher project authorities for application in future projects

9. BSBPMG406A Apply Communications Management Techniques Associated Readings Mandatory – PMBOK Chapter 10 – 10.1, 10.2, 10.3, 10.4 and 10.5 Recommended – Learning Guide 1 – Define Project, page 6 Learning Guide 2 – Develop Project Plans, pages 14 and 15 Learning Guide 3 – Administer & Monitor Project, pages 11 and 12 Learning Guide 4 – Finalise Project, pages 6 and 7 Learning Guide 5 – Review Project, pages 2 to 8

10. BSBPMG406A Apply Communications Management Techniques Learning and Assessment Activities Forums - during weeks 15 and 16 Project Communication Case Study – due week 15 and 16 Dinner Party – Communication Plan Quiz – due week 16 Project Communication

11. BSBPMG406A Apply Communications Management Techniques Team Assignment Criteria Team Assignment Components MarksBasic CompetencyHigher Competency Stakeholder Identification5  Stakeholder Analysis Matrix detailing major stakeholders  One stakeholder management strategy per stakeholder  Stakeholder Analysis Matrix detailing extensive internal and external stakeholders  Several stakeholder management strategies per stakeholder Stakeholder Analysis10  Power and Interest Grid with basic rationale for stakeholder placement  Power and Interest Grid with detailed rationale for stakeholder placement Communication Matrix7  Communication Matrix covering major stakeholder  Includes – Target audience, Messenger, Purpose, Media/Channel, Frequency  Communication Matrix covering extensive internal and external stakeholders  Several different media and channels considered for each stakeholder Project Performance Reporting 8  Mock up of a Project Status Report  Template for Steering Committee Meeting presentation Total3019.5 to 2525.5 to 30

12. BSBPMG406A Apply Communications Management Techniques Individual Assignment Criteria Individual Assignment Components MarksBasic CompetencyHigher Competency Stakeholder Identification10  Stakeholder Analysis Matrix detailing major stakeholders  One stakeholder management strategy per stakeholder  Stakeholder Analysis Matrix detailing extensive internal and external stakeholders  Several stakeholder management strategies per stakeholder Stakeholder Analysis10  Power and Interest Grid with basic rationale for stakeholder placement  Power and Interest Grid with detailed rationale for stakeholder placement Communication Plan10  Communication Plan covering major stakeholder  Communication Plan covering extensive internal and external stakeholders Project Performance Reporting 10  Mock up of a Project Status Report  Template for Steering Committee Meeting presentation Communications Management Procedures 20  Basic Communication Management Procedures including standards, escalation processes, version control, process to update the Communications Plan  Advanced Communication Management Procedures including Glossary of Terms, Flowcharts for communication, communication constraints and polcieis Total5032.5 to 4242.5 to 50

13. BSBPMG406A Apply Communications Management Techniques Best wishes for your studies Northern Beaches TAFE and the Business and Commerce Business Line of the Northern Sydney Institute wish you success in your studies!