1. UK HECA Conference May 2004 Don Lack UK HECA Chair

2. UK HECA Conference We are in Wales – thank you for inviting us here us and the excellent hospitality. I like to also thank the Marriot Hotel Cardiff for their help We are in Wales – thank you for inviting us here us and the excellent hospitality. I like to also thank the Marriot Hotel Cardiff for their help I am very please to welcome our colleagues from Scotland and we will hear more from Stephen Cunningham the SHON Chair. I am very please to welcome our colleagues from Scotland and we will hear more from Stephen Cunningham the SHON Chair. Fuel poverty and affordable warmth and energy efficiency have no boundaries and neither do we as a HECA network. Fuel poverty and affordable warmth and energy efficiency have no boundaries and neither do we as a HECA network.

3. Challenges ahead Over the next two days you will have the opportunity to learn about the changes happening within our network. Over the next two days you will have the opportunity to learn about the changes happening within our network. You will hear about the results of the consultation that took place earlier this year with HECA officers You will hear about the results of the consultation that took place earlier this year with HECA officers The workshops have been designed to stimulate and inform you The workshops have been designed to stimulate and inform you Most important is that you will have time to network with your peers and visit the excellent exhibition area and share new experiences Most important is that you will have time to network with your peers and visit the excellent exhibition area and share new experiences

4. Awards and Gala Dinner Tonight at our Gala Dinner we will be making the presentation of the 2004 HECA awards. Tonight at our Gala Dinner we will be making the presentation of the 2004 HECA awards. These awards are to recognised the commitment and dedication of you the HECA officers These awards are to recognised the commitment and dedication of you the HECA officers The awards also allow the local authorities to raise the awareness of HECA officers and their work The awards also allow the local authorities to raise the awareness of HECA officers and their work This Gala Dinner is to thank you all for your dedication and hard work and to officially record the UK HECA networks appreciation for your work. This Gala Dinner is to thank you all for your dedication and hard work and to officially record the UK HECA networks appreciation for your work.

5. Changing Chairmanship On Wednesday we have the outgoing chair handing over to the new incoming chair and the continued building of our HECA network. On Wednesday we have the outgoing chair handing over to the new incoming chair and the continued building of our HECA network. Bruce Pittingale

6. Thanks to our Conference Sponsors ENACT Sustainable Energy Consultants ENACT Sustainable Energy ConsultantsAnd The UK HECA Secretariat for all the hard work they have put into this years conference. The UK HECA Secretariat for all the hard work they have put into this years conference.And The HECA chairs The HECA chairs