Presentation on theme: "MyITLab First Day of Class Registration Walkthrough."— Presentation transcript:
MyITLab First Day of Class Registration Walkthrough
Before You Register Before you register, be sure you have: A valid email address Course ID from your instructor Student access code petra12354
Registering for MyITLab 1.Start your browser and go to www.MyITLab.com.www.MyITLab.com 2.Click the Student button under Register.
Registering for MyITLab 3. On the Register for MyITLab page select one of the following: a. Yes, I have an access code. or b. No, I need to buy access.
Online Access Code Purchase for MyITLab You must select the correct version of Office: Office 2007 or Office 2010 If you purchase the wrong access code please call customer service for your credit @ 1-800-677-6337.
5. On the Access Information page, you will be asked if you have a Pearson Education account. If so, click the Yes option. Enter your existing login name and password.
Registering for MyITLab 6. If you do not have an account, click the No option. Enter your desired login name. Enter and then re-type your desired password. tip: use your email address as your login name: it’s unique and easy to remember! tip: use your email address as your login name: it’s unique and easy to remember!
Registering for MyITLab 7. Enter your access code from the MyITLab Student Access Kit. 8. Click the Next button.
Registering for MyITLab 10. On the Account Information page, enter your first name and last name. Type and then retype your email address.
Registering for MyITLab 11. In the School Location section, select the country in which your school is located. 12. Enter your school’s province.
Registering for MyITLab 13. Select your school from the list. tip: If your school is not listed, scroll to the bottom of the drop-down list and select Other. Enter your school name and city and select the province from the list. tip: If your school is not listed, scroll to the bottom of the drop-down list and select Other. Enter your school name and city and select the province from the list.
Registering for MyITLab 14. Select a Security Question and enter the answer. 15. Click the button (only once!) to submit your registration. tip: The Security Question and answer helps Product Support verify your identity in case you forget your login name or password. tip: The Security Question and answer helps Product Support verify your identity in case you forget your login name or password.
Registering for MyITLab 16. A Confirmation and Summary page displays, indicating your registration is successful! 17. Click the button to log into MyITLab. tip: If desired, print the confirmation page to keep a record of this information. A copy of this information will be emailed to you. tip: If desired, print the confirmation page to keep a record of this information. A copy of this information will be emailed to you.
2.The first time you log in a welcome message will pop up. Read it, click Do not display this message again, and then click OK. Logging In to MyITLab
Enrolling in a New Course 3.On the My Courses page, click the Enroll in a Course button.
Enrolling in a New Course 4.Enter the Course ID provided by your instructor. Click Submit. 5.On the Confirm Course screen, verify the course and instructor information. Click the button.
Enrolling in a New Course 6.On the Summary screen, confirm the information is correct and then click the button.
Congratulations! You are now registered and enrolled in a course in MyITLab! Click the Course Name to enter your course.
Home Computer Setup To set up your home computers, click Computer Set Up located under For Students on the MyITLab.com homepage.MyITLab.com If you are a Mac User, click the Mac User link under For Students on the homepage.
Tutoring Help TUTOR SERVICE Pearson is now offering students access to a Tutor Service within MyITLab! The Pearson Tutor Service provides a convenient opportunity for students to interact with qualified instructors, 24/7, to receive valuable help with concepts and illustrations covered in their course. Your first Tutor Service session is offered FREE as part of your subscription to MyITLab and additional tutor sessions can be purchased any time! Access the Tutor Service through the Tutor Service button on the toolbar in the upper right hand corner of your MyITLab course.
Student Technical Support http://247pearsoned.custhelp.com/ Self-Help Knowledgebase: Extensive & searchable articles. Online Chat: Students’ favorite mode of accessing support. Support form: Enter your question in a form to submit to support. Phone Support : (800) 677-6337 Monday through Friday Noon to 8PM EST
Begin at: 247pearsoned.custhelp.com Click the Chat tab.247pearsoned.custhelp.com Using Online Chat:
Complete the form. Please note that both the PRODUCT and CATEGORY fields require two entries from the drop down menu. (See below, where Business opens to reveal several other options)
When you login, you may find you are in a queue. The Chat site always provides your position in line and expected wait time. If the wait will be long, you can do other work while waiting. Wait time is longest in September, but usually addressed within 10 to 15 minutes.
Chats are recorded. At the completion of a chat, a transcript is e-mailed to you and an incident number provided. This incident number is essential to resolve any issues.
Student User Guide To ensure a quick and easy start to your course, check out the interactive, step-by-step Student MyITLab User Guide on the Student Support page of the MyITLab website. View step-by-step videos on the Support page to see quick demonstrations on registering, enrolling and navigating your MyITLab course!Support page
For more information and a link to Student Support visit us at www.MyITLab.comwww.MyITLab.com For More Information