Presentation on theme: "JCPS Work Order Module (WOM) Users Manual. Logging Into WOM Enter the JCPS webpage (www.jefferson.k12.ky.us) from any networked computerwww.jefferson.k12.ky.us."— Presentation transcript:
JCPS Work Order Module (WOM) Users Manual
Logging Into WOM Enter the JCPS webpage (www.jefferson.k12.ky.us) from any networked computerwww.jefferson.k12.ky.us Go to Employees section, and click on the down-arrow next to Quick Clicks, click on For Employees, and select Work Order Module. You may have to sign on before selecting the Work Order Module. Enter user login and password (same as logins) and click login button
WOM Login Screen
Enter new or check old work orders At the top of the blue-green toolbar, select either New-WO or WO-List.
Entering New Work Orders If the User has access to multiple facilities, use the drop down arrow at School/Location field to select the correct one. Enter the Problem Location and Description Update the Urgency only for true emergencies Fields at right are optional, including schools internal tracking numbers Click Submit button when ready (Be patient, and do not repeat the submit step. If unsure, check the WO-List in blue-green toolbar at top of page to see if work order was accepted.) For business machines and copiers, please include the make and model #, as well as the Equipment Repair ID# in the problem description. Tell if the Machine is calling for Periodic Maintenance (PM) also.
Confirmation Requestor will receive an within minutes to confirm that work order was properly entered into system s will be sent to requestor and building principal as Maintenance Scheduling Unit changes the status s will include a direct link to WOM, so that particulars of work order can be viewed
Checking Status Click the WO-List in blue-green toolbar to see a list of all work orders for your schools or facilities Use the drop-down boxes at top of page to sort by status and other fields, then click Refresh button Click on View to the right of a particular work order to see details on that work order.
Work Order will fit into one of the following status fields: New – WO has been entered into WOM Open – Maintenance Scheduling has assigned WO to a shop to be addressed Completed – The work has been done On-hold – Detailed comments should explain the delay Cancelled – Detailed comments should explain why the work was cancelled Closed – All paperwork is complete for the WO
Quitting Click on the X button in top right-hand of screen to exit WOM and log out Or Click on the Logout button Login at any time to check status
Extra Tips Always call Safety Emergencies (power outage, gas leak, flood, etc.) into Maintenance Scheduling Unit at for immediate attention Call the same number for help or concerns with WOM