Attention to Details Not About Downtime but Uptime… Downtime Breaks You –Downtime Brakes You –Downtime is a Costly Business Line Item Does Not Show on Your Statement or Does It?
for DBEs Attention to Details A Manufacturer and Dealer based on Many Years of Business History… A Manufacturer and Dealer who can support you and your business! A Manufacturer and Dealer who CARES!!!
for DBEs Prevention Operator training – Operators are first line of defense – Programs help them understand high-tech equipment – Productivity also gets a boost
for DBEs Prevention Read the operators manual Daily walk-around
for DBEs Prevention S.O.S SM Fluids Analysis – Measures internal wear – Prevents minor from becoming major
for DBEs Maintenance Caterpillar Maintenance Programs –Allows your resources to be applied elsewhere – Can be customized for you – Can include all scheduled maintenance
for DBEs Maintenance Parts availability – Caterpillar worldwide commitment – Dealer commitment
for DBEs New Cat Parts Cat Remanufactured Parts Cat Classic Parts Maintenance
for DBEs On-line ordering – Cat Parts Store website – Cat Service Information System – Cat General Parts Information Catalog Maintenance
for DBEs PRF2 1.Perception 2.Reality 3.First Look 4.First Impression Your Universe: The Customer
for DBEs Reputation Based upon your equipment –Your company is immediately judged on this – age, condition and appearance – by your customers Your equipment is the message Your equipment is what your customers see –This could be even one machine –It could be a pickup
for DBEs A Prosperous & Succesful Organization Begins with Great Equipment – Well Maintained Great Operators Great Maintenance Great Jobs Great Dealer Support Great Leadership
for DBEs The Commitment Begins Every Day! Part of Your Business Model Success Parting Comments… Repair and Maintenance
for DBEs The Commitment Never Ends to Well Maintained Equipment Ready to Go to Work! Parting Comments… Repair and Maintenance