1. Leveraging Your Investment in Technology Katherine Cxypoliski East Region Solutions Consultant Microsoft Corporation

2. Agenda Welcome & Logistics Product Direction & Vision The “Connected Customer” Business Intelligence & Analytics Next Steps & Promotions Product Breakout Sessions

3. What Do The Analyst Say? AMR Video

4. Introducing Microsoft Dynamics

5. Initial Launch Q3 2004 Initial Launch Q4 2004 Initial Launch H1 2006 Strong Solution Investment Strong Offerings Major releases for all product lines 100s of enhancements Engineering excellence (including Dr. Watson) Tighter integration to Office Office 2003 user interface Product lifecycle commitment Integrated innovation 8.0 6.0 4.0 4.0 In Market Q4 2005 3.0 In Market

6. Q3 2004 Q4 2005 Q4 2004 Q4 2005 H1 2006 Breakthrough innovation roadmap enables ‘Best of’ solution convergence 8.06.54.03.04.0 Microsoft Dynamics Delivers Innovation with Peace of Mind Commitment through at least 2013 Lifecycle support extended to 5 years Upgrade roadmap to Project Green

7. Our Vision To deliver breakthrough innovation that enables organizations to pursue their business goals with confidence

8. The Challenge Alicia, PurchasingFinance Operations Sales & Marketing IT Susan, Sales Sammy, Shipping & Receiving April, Accounting

9. Applistructure is the merger of enterprise application and infrastructure technology. It is a direction and a strategy that is being pursued by most major vendors. “SOA…ultimately enabling plug and play software that can easily change with business requirements (that is, it’s agile)” To deliver breakthrough innovation that enables organizations to pursue their business goals with confidence MicrosoftOracleSAPIBM Platform, Desktop and Application Leadership Unmatched Global Ecosystem Software that is Easy to Use and Deploy Brand

10. Your Specific Roadmap 9.0 H2 2005 3.0 RTM Q4 2005 5.0 H2 2006 4.0 H1 2006 7.0 H2 2006 9+ Next version 5+ 4+ 7+ Products Roadmap

11. I Still Don’t Get It, What Will Dynamics Do For Me?? Let’s Take a Peek…

12. That’s Great, But What Are You Delivering Today To Help Me Meet My Business Challenges?? The Connected Customer…

13. Jerry Robinson East Region Solutions Consultant Microsoft Corporation

14. Microsoft Dynamics Integration on the Platform * Business Portal Only Windows Server Microsoft CRM Office Worker Windows Server Great PlainsAxaptaSolomonNavision BackOffice Servers SQL Server Active Directory Exchange IIS Biztalk Commerce Server.NET Framework.NET Business Framework Excel Word Outlook InfoPath Sharepoint * * * VBA *

15. Microsoft CRM 3.0 Insert Video Link And to connect you further…

16. Microsoft CRM | At A Glance Over 5,500 customers Over 150,000 users Over 1,500 partners Full suite of marketing, sales, and service Native Office experience Web services architecture Fast, flexible, & affordable Available in 22 languages* Microsoft CRM Customer Growth Worldwide +100% Information current as of October 2005.

17. Works the Way Your Business Does Easily adapts to each company’s needs Easily adapts to each company’s needs Powerful workflow and analytics Powerful workflow and analytics Works the Way Technology Should Fast to deploy & easy to manage Fast to deploy & easy to manage Powerful Web services architecture Powerful Web services architecture Works the Way You Do Native Office & Outlook experience Native Office & Outlook experience Full range of mobile solutions Full range of mobile solutions SalesService Marketing Microsoft CRM | The Next Wave A complete CRM suite that leverages the power and productivity of the Microsoft platform.

18. What Kind of Business Intelligence Capabilities Are Available Today??

19. Mike Crigler East Region Solutions Consultant Microsoft Corporation

20. Let’s hear what all of this means from one of our local customers.

21. Dynamics Footprint 18% growth worldwide FY05 5,500 employees worldwide 1 500+ people in Research & Development 275 000 customers served by 6000 partners worldwide Present in 115 countries

22. Next Steps & Resources Meet with your Business PartnerMeet with your Business Partner Attend ConvergenceAttend Convergence March 25-28, Dallas, TXMarch 25-28, Dallas, TX www.microsoft.com/dynamicswww.microsoft.com/dynamicswww.microsoft.com/dynamics Product/Functional Area/IndustryProduct/Functional Area/Industry www.microsoft.com/businesssolutions/eventswww.microsoft.com/businesssolutions/eventswww.microsoft.com/businesssolutions/events Free webcasts, seminars and live eventsFree webcasts, seminars and live events

23. To Find Out More About MSCRM Attend the CRM 3.0 Launch Event Baltimore- Feb. 9 NY- Feb 22 Orange, NJ- Feb 23 Philadelphia- Feb 28 Pittsburgh- March 21 CRM Launch Site www.microsoft.com/businesssolutions/crmlaunchevent

24. Invite Others to See This Presentation via Live Meeting Monday March 13 th - 2:00 – 4:00 https://www.livemeeting.com/cc/microsoft/join ?id=4Q9T5F&role=attend&pw=F%3F3*kKn 43 https://www.livemeeting.com/cc/microsoft/join ?id=4Q9T5F&role=attend&pw=F%3F3*kKn 43

25. Download This Presentation & More Today’s presentation Product Strategy & Direction Whitepapers SITE LINK

26. Promotions Special Event Offer- for every $5K modules, $1K discount (60 day expiration) Business Portal- GP & SL Buy 2 Electronic & Cash Mgt Modules, get 3 rd free- GP & NAV Buy 3 SC or Service Mgt Modules, get 4 th free Buy 2 users get 3rd 50% off; buy 4 users get the 5th free www.Microsoftincentives.com

27. Microsoft Dynamics Advantages for You Deliver by our Partners Clear & Aligned Strategy Integrated Innovation/Connected Customer Unrivaled R&D Investment Flexible Solutions for Today & Tomorrow Transformational Assurance Investment Protection Increased Productivity & ROI

28. Breakout Session Logistics Great Plains SolomonNavisionAxaptaLunch

29. © 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.