1. (c) CIC 2005 Introductory presentation Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

2. (c) CIC 2005 About this presentation this presentation brings together information about the aims of the DQI and how the toolkit works it is publicly available on the DQI website and may be used to help introduce a DQI workshop the slides are annotated in the notes section Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

3. (c) CIC 2005 Why is design quality so important? Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Peckham Library, Alsop Associates, RIBA Stirling Prize Winner 2000. This new library replaced two existing libraries in the area. In the new library completed cumulative use went up 3 times, and book borrowing increased 8 times. The aspirations for the library, the involvement of users in its design allowed the building to perform better than those it replaced.

4. (c) CIC 2005 Current aspirations Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Will our children arrive every morning at a place like this…. Recently completed school - Wootton Bassett (North Wiltshire PFI) main entrance

5. (c) CIC 2005 Current aspirations Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Or this… Another recent school - John Cabot CTC (Bristol) main entrance

6. (c) CIC 2005 Current aspirations Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Into a lobby like this….. Wootton Bassett (North Wiltshire PFI) - school street

7. (c) CIC 2005 Current aspirations Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Or this… Another recent school - entrance hall and school street

8. (c) CIC 2005 Current aspirations Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Gather in a hall like this….. Wootton Bassett (North Wiltshire PFI) - main hall

9. (c) CIC 2005 Current aspirations Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Or this… Another school - Main Hall

10. (c) CIC 2005 Process and product Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Process Key Performance Indicators Sustainability of Process and Product Product Design Quality Indicator

11. (c) CIC 2005 Resource envelope Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now Design Quality in context

12. (c) CIC 2005 DQI Framework Efficiency Effectiveness Performance Sustainability Cost in use Location Engineering Systems Functionality Aesthetics Kerb Appeal Comfort Flexibility Safety Access Space standards Daylight Visual Form Innovation Fitness for Purpose Context Air Quality Acoustics Order Attention to detail Finishes Robustness Net to Gross Meaning Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

13. (c) CIC 2005 Vitruvius & Wootton Commodity Utilitas Firmness Firmitas Delight Venustas Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

14. (c) CIC 2005 Commodity Utilitas Firmness Firmitas Delight Venustas FUNCTIONALITY IMPACT BUILD QUALITY New terms Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

15. (c) CIC 2005 Urban & social integration Internal environment Form & materials Character & innovation Performance Engineering Construction Access Space Uses FUNCTIONALITY IMPACT BUILD QUALITY Subsections applicable to buildings Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

16. (c) CIC 2005 Overlapping quality fields F UNDAMENTAL A DDED V ALUE E XCELLENCE Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

17. (c) CIC 2005 Increasing detail Increasing legibility for users 1.Briefing Commit to Invest 2.Mid Design Commit to Construct 3. Ready for Occupation 4. In-Use briefing version of the DQI used to define project values to ensure completeness of briefing information DQI tool tailored to stage of project, stakeholders score how well a design or building is achieving project values Project stages: DQI tool in project stages Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now FAVE

18. (c) CIC 2005 Using the DQI: Stage 1, briefing at briefing the DQI is used to create a value profile for the building using the FAVE briefing tool project stakeholders work together to reach a consensus as to what the project should achieve the FAVE briefing tool has a default set of weightings from which to work Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

19. (c) CIC 2005 With the FAVE briefing tool stakeholders define what is Fundamental, factors which the building must achieve in order to fulfil its purpose. These factors are basic and are essential to achieve Added value, factors that will enhance the building’s usefulness and pleasure value. These factors are desirable to achieve and would be beneficial to the final building Excellence, factors that make the design sparkle as a whole and help create a building of distinction. These factors would make the building exceptional …and factors that may be not applicable to a particular building Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

20. (c) CIC 2005 Questionnaire to define FAVE Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

21. (c) CIC 2005 212121121 Character & Innovation 111011 Form & Materials 11101112201 Internal Environment 2111111 Urban & Social Integration Impact 2121000 Construction 011001111211101 Engineering 10000001101000 Performance Build Quality 1111102100 Uses 011100 Space 000011000000 Access Functionality Fundamental Added Value Excellence Default FAVE Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

22. (c) CIC 2005 2121121 Character & Innovation 111011 Form & Materials 1110112201 Internal Environment 2111111 Urban & Social Integration Impact 2121000 Construction 01101111211101 Engineering 1000000110100 Performance Build Quality 1111102100 Uses 11100 Space 00001100000 Access Functionality Fundamental Added Value Excellence Customised FAVE Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

23. (c) CIC 2005 Using the DQI Stages 2,3&4 Assessing a building or design when assessing a design or building the DQI collects views from stakeholders using the DQI assessment tool this highlights different views and allows comparison between groups of stakeholders, project stages and different projects compare with the briefing data to see how well the design or building is achieving aspirations Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

24. (c) CIC 2005 Questionnaire to assess your design Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

25. (c) CIC 2005 Who should be involved? A DQI leader will need to be nominated to champion the process, ideally they should be a member of the project team Respondents, project stakeholders who’s opinions the DQI collects, including – clients – members of the design team – users – contractors – facilities managers A facilitator who will help get the most out of the process Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

26. (c) CIC 2005 Workshop Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

27. (c) CIC 2005 Tips when using the DQI it should be fun and the conversation between participants is an important part of the process the conversation should be captured, the facilitator will help with this when assessing a design or building if statement is irrelevant then answer ‘Not applicable’, or if someone doesn’t know about the statement then answer ‘Don’t know’ you can take a break and revisit it later use the information tips Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

28. (c) CIC 2005 Output and results Assessment results from stakeholders are presented in graphs and Excel sheets to help compare between groups of respondents, project stages and different projects Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

29. (c) CIC 2005 Data from assessments is compared with the FAVE weightings defined at briefing to visualise how well the building or design is achieving stakeholders aspirations Maximum possible score Score achieved by design or building Output and results Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

30. (c) CIC 2005 The DQI aims to focus on comparison to help communication and encourage involvement within the project team improve briefing monitor and review design aspirations throughout the process manage expectations by aspiring for quality and in the longer term through benchmarking and cross comparison to correlate quality with factors in the procurement process to influence decisions for delivering excellent quality Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now

31. (c) CIC 2005 What to do now Thank you for viewing this presentation, you can now: read case studies about how the DQI has been applied at www.dqi.org.uk/casestudieswww.dqi.org.uk/casestudies find out more about applying the DQI, the DQI leader guidance, a set of instructions for using the tool is available from www.dqi.org.uk/resourceswww.dqi.org.uk/resources contact an accredited facilitator who can help with the application of the DQI, see www.dqi.org.uk/facilitatorwww.dqi.org.uk/facilitator attend an introductory workshops about the DQI, see www.dqi.org.uk/events www.dqi.org.uk/events dqi@cic.org.uk 020 7399 7424 CIC 26 Store Street London WC1E 7BT Introduction What is design quality Conceptual framework Using the DQI Aims of the DQI What to do now