1. Wastewater Utility Management Guidance Briefing for Elected Officials Wastewater Utility Management Guidance Briefing for Elected Officials Prepared by the Inter-Agency Technical Assistance Committee on Wastewater Systems in Maryland

2. Agencies Maryland Department of the EnvironmentMaryland Department of the Environment Maryland Department of Housing and Community DevelopmentMaryland Department of Housing and Community Development Maryland Department of PlanningMaryland Department of Planning United States Department of Agriculture, Rural DevelopmentUnited States Department of Agriculture, Rural Development

3. Introduction Local officials are responsible for the success or failure of their communitys wastewater system.Local officials are responsible for the success or failure of their communitys wastewater system. Their responsibilities include management, financial and legal obligations.Their responsibilities include management, financial and legal obligations.

4. Introduction This presentation is an outline of those responsibilitiesThis presentation is an outline of those responsibilities The agencies involved strongly encourage all local officials to seek detailed training on these and related topicsThe agencies involved strongly encourage all local officials to seek detailed training on these and related topics

5. Contents 1.Legal and Compliance Issues 2.Liability Issues 3.Operational 4.Financial Management 5.Long-range Planning 6.Asset Management 7.Emergency Response Planning 8.Public Relations 9.Summary 10.Contacts

6. Legal and Compliance Issues Be familiar with all applicable laws and regulations: Clean Water ActClean Water Act NPDES – permit requirements Emergency Planning and Community Right to Know Act (EPCRA)Emergency Planning and Community Right to Know Act (EPCRA) Emergency Response Planning Releases of hazardous substances

7. Legal and Compliance Issues Employment LawsEmployment Laws OSHA/MOSH regulations Family Leave Equal Opportunity, etc. Americans with Disabilities Act County Water and Sewer comprehensive plan and regulationsCounty Water and Sewer comprehensive plan and regulations

8. Liability Issues An official who fails to take steps to have a basic understanding of the activitiesAn official who fails to take steps to have a basic understanding of the activities CAN be liable for damages resulting from ignorance or passive negligence. Anyone with authority over the utility system may be subject to liability claims even if not the ownerAnyone with authority over the utility system may be subject to liability claims even if not the owner

9. Liability Issues Liability issues may relate to:Liability issues may relate to: Failure to comply with federal, state, and local laws that address workplace issues Risk Management Disasters and emergency preparedness Negligence Liability claims can result in the assessment of fines and/or punitive damagesLiability claims can result in the assessment of fines and/or punitive damages Know what is happening; consult plant operators

10. Operations Basic knowledge of the operationsBasic knowledge of the operations Wastewater collection and treatment procedures Discharge requirements and limitations

11. Operations Record keeping requirementsRecord keeping requirements NPDES permit Wastewater treatment volume reports Discharge monitoring reports Laboratory data Maintenance records

12. Operations Certification and Training Operator CertificationOperator Certification –Only certified staff may be employed To comply with regulations Operate the facility safely and efficiently; and For liability issues.

13. Operations Certification and Training Officials must support continuing educationOfficials must support continuing education –Provides significant benefits Efficient O&M Higher productivity Continuing Education RequirementsContinuing Education Requirements –Minimum CE hours required for license renewal

14. Financial Management and Planning Business planningBusiness planning Capital and financial planningCapital and financial planning Financing capital improvementsFinancing capital improvements Record keeping requirementsRecord keeping requirements Rate SettingRate Setting

15. Financial Management and Planning Business Plan Facilities plan Management and administration Operations and maintenance Financial

16. Financial Management and Planning Capital and Financial Planning Short and long term Capital Improvement Program (CIP) plansShort and long term Capital Improvement Program (CIP) plans Identify types of Improvements neededIdentify types of Improvements needed Major facilities Extensions Service installations Capital equipment Capitalized services

17. Financial Management and Planning Financing Capital Improvements Capital recovery chargesCapital recovery charges –System development charges –Impact fees –Capacity charges State revolving loan fundsState revolving loan funds Federal and state grantsFederal and state grants Operating revenuesOperating revenues Investment incomeInvestment income Bond issuanceBond issuance

18. Financial Management and Planning Record Keeping and Source Documents Maintain the paper trail Canceled checks Invoices Billing statements Receipts Meter readings Credit receipts Purchase orders Regulation-required records must be retained for system operational data in addition to financial record keeping

19. Financial Management and Planning Budgeting Formulate Policy Plan Operations Track Financial Performance Report Financial Results Maintain/Sustain Services Revenue Requirements Projected Costs – Non-Rate Revenue = Rate Revenue Requirement

20. Financial Management and Planning Setting Rates Goals and objectives: Financial adequacy Cost recovery System sustainability Legality Fairness and equity Impact on customers Simplicity and ease of implementation Water conservation philosophy and goals Revenue and rate stability over time

21. Long-range Planning Analyze 10- to 20-year requirements Identify any service area expansions Identify major facilities required to serve both existing and new service areas Prepare and adopt a capital improvement and/or replacement program Adopt and provide a long-term plan to the county for inclusion in the county Water and Sewer plan

22. Asset Management A combination of management, financial, economic, engineering, and other practices applied to physical assets with the objective of providing the required level of service in the most cost- effective manner

23. Asset Management Core Asset Management Issues : Asset Inventory and condition evaluationAsset Inventory and condition evaluation Setting goals for required level of serviceSetting goals for required level of service Identification of assets critical to sustained performanceIdentification of assets critical to sustained performance

24. Asset Management Core Asset Management Issues : Strategies to minimize life cycle cost, plan for capital replacement, operation and maintenanceStrategies to minimize life cycle cost, plan for capital replacement, operation and maintenance Long-term financing strategy replacement and sustainabilityLong-term financing strategy replacement and sustainability

25. Asset Management Benefits Improved financial management and use of resourcesImproved financial management and use of resources –Better long range planning reduces overall annual costs More efficient and focused O & MMore efficient and focused O & M –Predictive and preventive rather than reactive –Extends asset lifecycle Utility managed like a business making risk- based decisionsUtility managed like a business making risk- based decisions

26. Asset Management Benefits Utility moves fromUtility moves from crisis management to informed decision-making through data analyses ReducesReduces risk of system failure and service down time ProvidesProvides more consistent service levels over time

27. Emergency Response Emergency Planning and Community Right to Know Act (EPCRA)Emergency Planning and Community Right to Know Act (EPCRA) Bio-Terrorism Bill 0f 2002Bio-Terrorism Bill 0f 2002

28. Emergency Response New Safe Drinking Water Act Section 1433New Safe Drinking Water Act Section 1433 –Vulnerability Assessments –Emergency Response Plans (ERP) Applicable State and Local LawsApplicable State and Local Laws

29. Public Relations Effective public education campaigns improve conservation and appreciation for wastewater staff and local officials. Heighten awareness of the systems role in the community and what it takes to sustain that systemHeighten awareness of the systems role in the community and what it takes to sustain that system

30. Public Relations Are an opportunity to keep customers informed about services, environmental protection, public health benefits and citizen responsibilitiesAre an opportunity to keep customers informed about services, environmental protection, public health benefits and citizen responsibilities Highlight sound management and service practicesHighlight sound management and service practices Encourage public participation at meetingsEncourage public participation at meetings Can include open houses to show the public what occurs at the WWTPCan include open houses to show the public what occurs at the WWTP

31. SUMMARY Local Officials have a number of responsibilities for the operation of their wastewater system: –Legal –Financial –Managerial The best defense against liability is knowledge of these responsibilities and the systems requirements

32. Maryland Department of the Environment www.mde.state.md.us 410-537-3567 Maryland Department of Housing and Community DevelopmentMaryland Department of Housing and Community Development www.mdhousing.org 800-756 0119 ext. 7236 Maryland Department of Planning www.mdp.state.md.us 410-767-4500 United States Department of Agriculture, Rural Development www.usda.gov/rus/water/index.htm 302-857-3625 Contacts

33. Wastewater Utility Management Guidance Briefing for Elected Officials Wastewater Utility Management Guidance Briefing for Elected Officials Prepared by the Inter-Agency Technical Assistance Committee on Wastewater Systems in Maryland