Presentation on theme: "Getting GUNG HO to Improve Your Organizational Culture"— Presentation transcript:
1Getting GUNG HO to Improve Your Organizational Culture Prepared by:James J. Messina, Ph.D.
2So How are You Doing in Enhancing Your Leadership Skills? How is it going?Are you having problems with getting “buy in” from your fellow workers, supervisors, & managers?Are you having a problem in sustaining the excitement and energy you initially were able to garner from your forces when you started your “training” programming?Do you need a “booster shot” to get you back on the “Can Do” Track?
6Squirrels Work Hard Gathering Food - WHY? If they do not gather enough food to store up for the winter they will go hungry!They need the food to survive!They do not do the work because they “want to,” they do the work because they “have to!”
7So the Squirrel’s Work is the Motivator! The squirrels work of gathering food is not just important!It is not just for survival!It is worthwhile!
8What Makes Work Worthwhile? The work has to be understood as being Important!The work has to lead to a well understood & shared goal!Well understood Values have to guide all plans, decisions & actions!Put these three together & you have work that is understood as worthwhile work!
9What Makes Work Important? Workers must feel that the work they do is needed by people!Workers must feel that their work makes the world a better place!Workers must understand how their work contributes to the well-being of mankind!Workers must believe that their work could change the course of the world for people!If they do all that-then their work is important!
10Impact of Goals on Worthwhile Work Goals must be well understood & sharedWorkers must be proud of the goals & how they reach the goals to make their work worthwhileWorkers must commit to the goals if they are shared goalsWorker must “buy in” to the goals & commit to making the goals a reality!
11Two Types of Goals Count for Worthwhile Work Results Goals: statements of where the workers want to beValue Goals: statements that set out the impact workers want to have on the lives of their fellow team members, their customers, their suppliers & their community!
12Values Sustain the Effort of Worthwhile Work Valuing the lives of one another needs to guide the work of coworkers dailyValues come from leaders who insist that everyone follow the straight line to get the job done!Values are the real boss since they guide work behaviors-like valuing the dignity of workLeaders must insist on conformity with the values of the organization-workers must respect the values of the organizationValues are now! Values are lived! Values are rocks you count on!
13Hold or RollRocks hold firm while water’s might Sends pebbles rolling left and right. Call pebble rock? Set firm their goal? First flash flood, still pebbles roll. Not name, nor goal divide the two. It’s how they act. It’s what they do. Size dictates to stone, but you’re in control Are you rock or pebble? Will you hold or roll? -By Manly Grant – Rhymes for the Land
14Spirit of the Squirrel: Worthwhile Work Knowing we make the world a better placeEveryone works toward the shared goalValues guide all plans, decisions & actions
15Important LessonThe Spirit of the Squirrel Fulfills God’s plan For the Forest! People must be able to see that their work contributes to the well being of humankind!
17Way of the Beaver: In control of achieving the goal Each beaver has a large measure of control over its own destinyEach beaver on its own decides how the work is going to be doneEach beaver operates like an independent contractor
18Role of ManagementWay of the Beaver: Management needs to get out of the way of the workers so that the workers can do the work their way rather than to follow the way of some narrow-minded, mean spirited, self-esteem chipping away by micromanaging bossesWorkers must be allowed to exercise their own best judgment
19Role of the WorkersWorkers must be allowed to do what they do because they decide to do, rather than because they have been ordered toWorkers need to be allowed to have a real say in how the work gets doneWorkers must accept the challenge to have a say in how the work gets done
20Steps For Managers When Empowering Workers 1-5 Lets them know the work is worthwhileGives direction as to what needs to be accomplishedMakes sure the team shares this goal and visionHelps sets the values and principles guiding the work to be doneMakes the resources available to accomplish the work
21Steps For Managers When Empowering Workers 6-9 Holds back from over managingMakes sure that inside and outside the organization there is support for this empowering effortWatches for obstacles which could derail this effort to ward off troubleIs ready to change direction if needed
22The Golden Rule for Management People who are truly in control, work for organizations that value them as persons. Their thoughts, feelings, needs, and dreams are respected, listened to, and acted upon.(Blanchard & Bowles,1998, p. 85)
23Challenge for the Workers First provide them adequate training so that they are capable of doing the work aheadThen management needs to stretch them by giving them work that demands their best & allows them to learn & move ahead in uncharted territory
24Way of the Beaver: In Control of Achieving the Goal A playing field with clearly marked territoryThoughts, feelings, needs & dreams are respected, listened to & acted uponWorkers are able to do the work but are challenged at the same time!
25Important LessonThe Way of the Beaver Fulfills God’s Plan For the Beaver The entire organization has to support a worker if the worker is to take control of his own work
27Gift of the Goose: Cheering Others On Workers providing encouragement & enthusiastically cheering one another is the “Gift of the Goose”It is the act of letting each other know how great they are!It is not just management who needs to do the cheering, fellow workers need to cheer each other on as well
28Impact of the Gift of the Goose Gift of the goose - cheering one another on, brings enthusiasm to the Spirit of the Squirrel and the Way of the BeaverIt is how the mission comes alive
29Powerful Elements of a Healthy Mission People who set out to accomplish something that they believe is important & worthwhile (Spirit of the Squirrel-The Right Work)People need to make a contribution to the way that work is done (Way of the Beaver-The Right Way)Driving force behind people pursing the mission is a reason for doing the work-a need to be fulfilled (Gift of the Goose-The Right Reward)You reward people by fulfilling those needsGung Ho people do the right work, the right way for the right reward!
30Enthusiasm = mission times cash & congratulations A Formula that WorksEinstein's Formula: E = mc²People are rewarded in two ways: cash and congratulationsC squared really means 2 c’s … SO…Enthusiasm = mission times cash & congratulationsCongratulations: are affirmations of who people are, that what they do matters & that they are making a valuable contribution toward achieving the shared mission-namely right work done the right way
31Congratulations that work Must first be TRUE congratulationsT imelyR esponsiveU nconditionalE nthusiastic
32Congratulations that work Congratulations that work must be:Spontaneous rather than ProgrammedIndividual rather than BlanketSpecific rather than GeneralUnique rather than Traditional
33Gift of the Goose: Cheering Others On Active or passive, congratulations must be TRUEPeople doing the right work, the right way for the right reward!E = mc² - Enthusiasm equals mission times cash & congratulations
34Lesson to Learn The Gift of the Goose Is God’s Gift We Give Each Other Cheering is a gift that we give to one another because it is the right thing to do when the right work is being done in the right way
35So Can these Animals Help? Spirit of the Squirrel-Do the Right WorkWay of the Beaver-Do Work the Right WayGift of the Goose-Do Work for the Right RewardIf so then you will have a team that is GUNG HO
36ReferenceKen Blanchard and Sheldon Bowles (1998). Gung Ho! Turn on the People in Any Organization. New York: William Morrow and Company