1. Sage Timberline Hosting
Presented by
James Kennedy, Systems Engineer
Scott Irwin, President

2. Agenda Managed Services Offerings From Aktion
Remote Timberline Data Backup
Remote Monitoring and Rescue (RMR)
Timberline Software Hosting
Disaster Recovery Solution
Timberline Application Hosting demo
Pricing Examples

3. Value Proposition
Our unique expertise in the Timberline application combined with unparalleled networking skills and ability to solve complex IT issues are the differentiators that set us apart from other managed services providers.
Only technology providers get excited about technology.  The rest of the world just wants their IT problems handled so they can conduct whatever business they are in.
Total cost of ownership – consider not just hardware purchase costs, but costs to maintain/upgrade/end-user support. It adds up!

4. Aktion’s Managed Services Strategy
Managed Services is a technology buzzword which refers to the manner in which computer related services are itemized and made available to the customer.
As the complexity and number of IT elements increases our customers can contract for specific services that augment the skill of their own internal IT staff.
The return on investment comes from the concept that the solution provider is supplying these IT skills to a shared set of customers sharing in the cost of that expertise.

5. Hosting Lessons Learned
Configuration and Performance
Aktion Computing Units
Customer Owns their Licensing
Aktion Owns Availability 24X7
Non-Timberline Requirements at Customer Site

6. Timberline Data Backup
Data is automatically encrypted and transferred to our secure Maumee, Ohio office.
Easy File Recovery

7. Remote Monitoring and Rescue Service Offerings
Real time system monitoring
Real time warning notification
Remote backup and recovery
System performance statistics
Security and anti-virus protection
Technical support hotline
Remote performance tuning
On-site break-fix dispatch

8. Timberline Hosting How we Host Timberline for our Customers
What Modules do we Host
3rd Party Application Considerations
Performance Expectations
Cost Considerations

9. Disaster Recovery Full System Backup done Monthly or Weekly
Daily file level backup
Have your system up and running in less then 5 hours.

10. Aktion World Class Hosting Environment
IBM Blade Center Intel Technology
EMC Clarion Storage
Industry standard Virtualization (VMWare)
Cisco Fiber Switches
Complete Network Redundancy

11. Timberline Applications Supported
Accounting
Accounts Payable
Accounts Receivable
Billing
Cash Management
Check Management
Contracts
Equipment
Financial Statement
Job Cost
Payroll
Remote Time Entry
Project Management
Reporting & Other Tools
Address Book
Crystal Reports
Desktop
Information Assistant
Inquiry Designer
ODBC
Report Designer
Submit Issue
Procurement & Property Management
Buyout
Property Management
Residential Management
Third Party Applications
My Assistant
Event 1 Office Connector
Estimating w/ Digitizer
License Manager
Document Management (Bandwidth consumption may be an issue depending on image size)
Piracle Create-A-Check
Onscreen Takeoff

12. Daily Monitoring and Backups
Automated system monitoring 24x7
Daily Timberline file and image-level backup
Complete responsibility for maintaining your application environment

13. Industry Leading Security

14. Demo

15. Sage Timberline Office Pricing Example
Timberline Hosting.pdf
RM&SA.pdf

16. Q and A

17. Contact Information
James Kennedy Office