Family Access Homepage NOTE: Many factors can affect the attendance information that appears in the Family Module. Examples include teachers’ inability to submit attendance in a timely fashion (e.g., computer or network problems), field trips, student visits to school offices, etc. Please direct any questions about the accuracy of attendance information to the school office.
Steps for Accessing the Family Module 1.Complete and submit a Request for Access form (available from your school) 2.Receive a letter from the school with your Access Key 3.Go online: http://family.lausd.net http://family.lausd.net 4.Click I need to register –Enter your Access Key –Click Submit 5. On Account Registration screen –Create a Username and Password –Complete the Hint Questions –Click Create Account 6. On System Login screen –Type your Username and Password in the appropriate boxes –Click Log In
Getting Locked Out of Your Account What to do Call the school to have a staff member unlock your account. You will be provided with a temporary password. After your account has been unlocked, complete the steps that follow. Five failed login attempts will automatically lock you out of your account
1. Log in with Temporary Password Temporary Password After your account is unlocked by the school, you will receive a temporary password. 1.Go to http://family.lausd.net http://family.lausd.net 2.Log in with your Username and Temporary Password 3. Click Log In Now you will change your password
2. Reset your Password 1.Type Temporary Password in Old Password field 2.Type a new password in the Password and Confirm Password fields based on the rules listed above 3.Complete the Password Hint questions and answers 4.Click Submit 1 1 2 2 3 3 4 4
Steps for Accessing a Locked Account 1.Contact the school office to unlock your account and obtain a temporary password 2.Go to http://family.lausd.net http://family.lausd.net 3.Log in using your Username and Temporary Password 4.Click Log In 5. Reset your password via the Account Registration screen –Type the temporary password in the Old Password field –Type a new password in the Password field and retype it in the Confirm New Password field –Complete Password Hint questions and answers –Click Submit
How Do I Get Help? Call (XXX) XXX-XXXX Please leave a voice message