Presentation on theme: "Economic & Management Performance The Airways New Zealand Experience ICAO Symposium on Performance of the Air Navigation System Montreal 2007 Monica Davis,"— Presentation transcript:
Economic & Management Performance The Airways New Zealand Experience ICAO Symposium on Performance of the Air Navigation System Montreal 2007 Monica Davis, Airways New Zealand
Airways: Corporate Governance New Zealand Government Shareholder Airways = Company Board of Directors Funded and directly controlled by Government Auditor Minister for Transport Civil Aviation Authority ( CAA ) Independent Safety Regulator - Not funded / controlled by Government - Set own financial / operational targets - Determine own funding requirements Safety is their #1 concern
Tracking Performance What services delivered Cost of delivering those services Transparent pricing structure Track revenue and fee accurately Budgeting and forecasting Monitoring actuals against targets Capital expenditure planned and budgeted
HOW Services Delivered Increased focus on customer outcomes Increased focus on technology solutions Accurate understanding of cost of services Culture of performance improvement
Customer Shareholder People Lowest possible prices Highest possible returns Highest possible pay SAFETY The Stakeholder Balancing Act
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