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ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development.

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Presentation on theme: "ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development."— Presentation transcript:

1 ICT Training for People with Disabilities A People-Private-Public Approach Co-presented by: Ms Wong Shiow Pyng Assistant Director, Infocomm Development Authority Dr Ow Chee Chung Executive Director, Society for the Physically Disabled Asia-Pacific Regional Forum on Mainstreaming ICT Accessibility for Persons with Disabilities 25 – 27 August 2009 Bangkok, Thailand

2 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 2 Agenda Brief of IDA Vision of iN2015 Masterplan Issues Faced by PWDs in ICT Training The PPP Approach Key Features of IA Centre ICT Training Ecosystem Achievements of IA Centre Key Success Factors for IA Centre Challenges of IA Centre

3 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 3 About IDA Formed on 1 Dec 1999 through merger of National Computer Board (NCB) and Telecommunication Authority of Singapore (TAS) + = Vision: Singapore: An Intelligent Nation, A Global City, powered by Infocomm Mission: To develop the ICT cluster as a major engine of growth and to leverage ICT for economic and social development

4 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 4 Visualising IDAs 3 Roles 1.Infocomm Industry Developer –Developing a vibrant and competitive IT and communications industry 2.Government CIO –Master-planning, project- managing, implementing infocomm systems and capabilities for Government 3.Infocomm Cluster Developer –Spearheading transformation of key economic sectors, Government and society through more sophisticated and innovative use of infocomm Government CIO Infocomm Industry Developer Technology Infocomm Cluster Developer Infocomm Infrastructure Manpower Development Infocomm Security International Engagement Infocomm Policy Corporate Functions Singapore: An Intelligent Nation, a Global City, Powered by Infocomm

5 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 5 Vision of iN2015 Masterplan: Enriching Lives Through Infocomm

6 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 6 Building an iNclusive Digital Society

7 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 7 Didnt know how to identify a structured training path with specific outcomes Most mainstream ICT training is too fast pace for PWDs Affordability of mainstream ICT training Lack of complementary services e.g. assistive technology, special accommodation for certified exams, vocational counseling and assessments Lack of accessibility features at mainstream ICT training facilities e.g. screen readers software, sign language interpreters, physical barriers Issues Faced by PWDs in ICT Training

8 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 8 Infocomm Accessibility Centre A People-Private-Public Approach PEOPLE PUBLIC PRIVATE Embark on the visions of: 1.Intelligent Nation 2015 Masterplan 2.Enabling Masterplan for the Disability Sector

9 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 9 Infocomm Accessibility Centre A People-Private-Public Approach People SectorPrivate SectorPublic Sector Centre management & operating Disability domain expertise Curriculum design & development Seeking certification & accreditation Partnership development Sponsorship in kind & cash Scholarship & bursary Curriculum & online resource Accreditation support Infrastructure set up Training subsidies IT/AT assessment subsidies Advisory Facilitation of industry sponsorship & partnership Facilitation of employment Other supports Open Door Fund AT Fund NEU PC Plus

10 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 10 Video Introduction to IA Centre

11 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 11

12 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 12 Key Features of IA Centre Assistive Technology equipment to bridge the accessibility of computers Customised facilities to cater for different disabilities Individualised training assessment and certification path Courses to cover market-relevant IT training and soft-skills Apprenticeship training leading to open-market employment

13 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 13 Duo Objectives of the IA Centre IT Training Bridging the Digital Divide Vocational Training & Apprenticeship Adoption of ICT By PWDsEmployment

14 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 14 Vocational Training Ecosystem Government support Programme funding Training subsidies Open Door Fund Assistive Technology Fund Technology Support Certified IT training Assistive Technology to elevate potentials Vocational Rehabilitation Assessment Job counseling Job redesigning Job Re- designing Placement Job coaching & support Vocational Training Industry focused training Apprenticeship On-the-job Scenario based Soft skills training Employment Open employment Supported employment Sheltered employment

15 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 15 Achievements IA Centre was officially launched in Jul 08 1,300 training places attained as of mid Aug 09 Range of 37 different IT Courses offered 53 PWDs trained in apprenticeship programme 6 trainees placed into open employment with income >$600 per month

16 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 16 Key Success Factors for IA Centre Government endorsement Private sector support Accessible training facilities and infrastructure One stop centre for multiple services with complementary support services

17 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 17 Challenges of IA Centre Pan-Disability Programmes Additional Cost Incurred in Training of PWDs Acceptance of ICT training by PWDs & Caregivers Integration with National Education Framework

18 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 18 Pan-Disability Programme Varied Client Group Physical Disabilities Developmental Disability Visual Impairment Hearing Impairment Intellectual Disabilities Hard to get buy-in from multiple disability group Different expectations from different disabilities Need to coordinate the support elements for all various disabilities

19 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 19 Additional Cost in Training Provision Training of PWDs involve: –Pre-intake assessment by Social Worker –IT Assessment –AT Assessment –AT Training Training Delivery –Modified Lesson Plan –Longer Delivery Hours

20 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 20 Additional Cost in Training Provision Infrastructural Setup: –Accessibility Features & Installation –AT Devices –AT Software Transport –Subsidies required for clients with physical disabilities

21 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 21 Acceptance of IT Training Disabled Persons & Caregivers Inherent structural accessibility challenges Mindset and perception of technology usage Prefer to be in the natural disabled state: minority complex or need for reliance Mismatch expectations of potentials

22 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 22 Integration of Service Provision Assistive Technology Funding NEU PC Programme Funding & Training Subsidies Open Door Fund IA Centre IT Training & Apprenticeship Employment Schools NGOs and others Government Funding/ Support Assistive Technology Centre Vocational Rehabilitation Job Placement & Support Supporting Services

23 © 2009 IDA Singapore & SPD. All Rights Reserved.Slide 23 Thank You


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