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Assessing the Impact of ICT on Development – WSIS and MDGs ITU-UNU WSIS-MDG Team.

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Presentation on theme: "Assessing the Impact of ICT on Development – WSIS and MDGs ITU-UNU WSIS-MDG Team."— Presentation transcript:

1 Assessing the Impact of ICT on Development – WSIS and MDGs ITU-UNU WSIS-MDG Team

2 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 2Assessing the Impact of ICT on Development – WSIS and MDGs AIM The aim of the session is three-fold: 1To provide an overview of the joint ITU-UNU project on linking WSIS and MDG processes through research in the area of ICT impact assessment 2To present preliminary results of this project: o Conceptual framework capturing knowledge needs of practitioners involved in developing and implementing ICT4D- and WSIS-related initiatives for better impact on the MDGs o Analysis of the WSIS stocktaking database, based on the conceptual framework 3To highlight next steps of the project, obtain feedback on the projects design and implementation, and discuss how interested parties could contribute to the project

3 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 3Assessing the Impact of ICT on Development – WSIS and MDGs OVERVIEW 1PROJECT CONTEXT AND OVERVIEW 2INITIAL RESULTS 2.1CONCEPTUAL FRAMEWORK 2.1.1ICT4D Impact Assessment 2.1.2ICT and Development Theories 2.1.3Conceptualizing ICT 2.2ANALYSIS OF THE WSIS STOCKTAKING DATABASE 2.2.1WSIS Database Summary 2.2.2Deducing Plausible WSIS-MDG Connections 3CASE STUDIES 4DISCUSSION 5NEXT STEPS

4 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 4Assessing the Impact of ICT on Development – WSIS and MDGs RATIONALE Experiences from around the world demonstrate the potential of ICT on development, e.g o on poverty by increasing market access and competitiveness of the poor, o on education by increasing access to learning through distance education, o on gender by increasing economic opportunities for women, o on health by connecting rural health providers with formal health systems o on environment by monitoring and mitigation of environmental risks, o on governance by engaging citizens in policy- and decision-making processes, o etc. However, the empirical evidence is yet to be explained by rigorous impact assessment frameworks: o how particular types of ICT initiatives can advance particular development objectives o how to ensure that ICT portfolios are able to achieve the desired development impact by design. Relating WSIS Action Lines and MDGs is an instance of a more general problem…

5 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 5Assessing the Impact of ICT on Development – WSIS and MDGs OBJECTIVES The project has four main objectives: 1)Investigate the impact of WSIS Action Lines on the MDG process. 2)Establish the actual needs of practitioners, member states and international organizations in effectively assessing the impact of their ICT4D initiatives (WSIS Action Line projects) on MDGs 3)Provide an annotated repository of resources (frameworks, toolkits, etc.) to guide practitioners on the use of existing ICT Impact Assessment models, frameworks and measurement systems. 4)Develop a system for monitoring the impact WSIS process on the MDG process, integrated with the WSIS Stocktaking platform.

6 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 6Assessing the Impact of ICT on Development – WSIS and MDGs ACTION FRAMEWORK Framework for survey design A7 - Mobilizing Actions A6 - Proposal Articulation A5 - Issue Investigation (Survey) A4 - Analysis of the WSIS Stocktaking Database A1 - Agenda Settings Concepts and elements of the framework A2 - State of the Art Review Core issues to investigate A3 - Conceptual Framework

7 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 7Assessing the Impact of ICT on Development – WSIS and MDGs ACTION A2 – STATE OF THE ART REVIEW A2GOALTo comprehensively review the literature on theories, models, frameworks and approaches for ICT impact assessment TASKSThe review exercise will cover: o development theories and implications for the use of ICT o change and transformation theories vis-à-vis the nature of ICT o impact assessment model and frameworks o ICT-related measurement indicators systems for MDGs OUTPUTSThe Repository of ICT Impact Assessment models and frameworks

8 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 8Assessing the Impact of ICT on Development – WSIS and MDGs ACTION A3 – CONCEPTUAL FRAMEWORK A3GOALTo develop a conceptual model and framework to guide ICT impact assessment and design of WSIS Action Line projects and portfolios TASKSThe activity involves: o Developing a conceptual model to relate major concepts in different thematic areas covered in the state-of-the-art review A2 o Relating various theories, models and frameworks identified during A2 to provide a good understanding of the central issues involved in ICT impact assessment and design of ICT4D portfolios. OUTPUTSConceptual Framework Report

9 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 9Assessing the Impact of ICT on Development – WSIS and MDGs ACTION A4 – ANALYSIS OF THE WSIS DATABASE A4GOALTo investigate the nature of the initiatives documented in the WSIS Stocktaking Database, and attempt at generating some insights into probable connections between WSIS action lines and MDGs. The generated connections will provide initial proposition for further analysis and research in general. TASKSAchieving this requires: o Summarizing initiatives with respect to the associated Action Lines and MDGs o Generating associations between WSIS activities and MDGs in order to develop hypotheses for further investigating the impact of WSIS on the MDG process o Carrying out analysis on the nature of the documented initiatives to determine their potential impact profile as a basis for recommendations on portfolio design OUTPUTSWSIS Stocktaking Analysis Report

10 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 10Assessing the Impact of ICT on Development – WSIS and MDGs ACTION A5 – STATE OF PRACTICE AND NEEDS ASSESSMENT A5GOALGuided by the Conceptual Framework (A3) and the results of the WSIS Stocktaking Database Analysis (A4), establish the state-of-practice in relations to impact assessment of WSIS initiatives. TASKSSpecifically: o Carry out an online survey and targeted interviews on the nature and degree of impact assessment or evaluation carried out as part of (or as a follow up to) WSIS- related initiatives o Analyze the survey findings to establish specific needs of practitioners on the impact assessment of WSIS-related initiatives on the MDGs OUTPUTSState-of-Practice Report on Impact Assessment of the WSIS process

11 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 11Assessing the Impact of ICT on Development – WSIS and MDGs ACTION A6 – PROPOSAL FOR ADDRESSING NEEDS A6GOALTo articulate the needs of practitioners for improved ICT impact assessment, as an action proposal by relevant stakeholders and existing players in this domain. TASKSThe tasks associated with this activity include: o Develop a statements of needs for different categories of users and formulate proposals on possible solutions to these needs o Provide recommendations on other institutional issues such as improving data collection at individual, community, national, regional and global levels OUTPUTSProposal for Action

12 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 12Assessing the Impact of ICT on Development – WSIS and MDGs ACTION A7 – MOBILIZING PARTNERS TO ADDRESS NEEDS A7GOALTo mobilize practitioners and major international players in the area of impact assessment of ICT on MDGs and development in general, to provide feedback on the proposal and suggestions on the implementation in priority areas. TASKSThis activity will include: o Applying multiple channels for the mobilization effort – WSIS forum, academic conferences, etc. o Obtaining an agreed action plan with clearly defined responsibilities of partners. o Defining a framework for progress monitoring and reporting. OUTPUTSAgreed Action Plan

13 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 13Assessing the Impact of ICT on Development – WSIS and MDGs OUTPUTS The project is planned to produce the following outputs: 1)O1 - Conceptual Framework for ICT Impact Assessment in general and for WSIS Impact Assessment in particular, also disseminated as guidelines and toolkit 2)O2 - Repository of ICT Impact Assessment models, frameworks and methodologies 3)O3 - WSIS Stocktaking Database Analysis Report 4)O4 - State-of-Practice report on Impact Assessment of WSIS on the MDG process 5)O5 – Action Plan

14 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 14Assessing the Impact of ICT on Development – WSIS and MDGs ACTIONS AND OUTPUTS Framework for survey design A7 - Mobilizing Actions A6 - Proposal Articulation A5 - Issue Investigation (Survey) A4 - Analysis of the WSIS Stocktaking Database A1 - Agenda Settings Concepts and elements of the framework A2 - State of the Art Review Core issues to investigate A3 - Conceptual Framework O1 - Conceptual Framework Report O5 - Proposal for action O4 - Survey findings on state-of-practice and practitioner needs O3 - WSIS Stocktaking Database Analysis Report O2 - Repository of theories, models frameworks, and tools on ICT4D impact assessment

15 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 15Assessing the Impact of ICT on Development – WSIS and MDGs OVERVIEW 1PROJECT CONTEXT AND OVERVIEW 2INITIAL RESULTS 2.1CONCEPTUAL FRAMEWORK 2.1.1ICT4D Impact Assessment 2.1.2ICT and Development Theories 2.1.3Conceptualizing ICT 2.2ANALYSIS OF THE WSIS STOCKTAKING DATABASE 2.2.1WSIS Database Summary 2.2.2Deducing Plausible WSIS-MDG Connections 3CASE STUDIES 4DISCUSSION 5NEXT STEPS

16 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 16Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – AIM The Conceptual Framework (A3) action aims to: o Develop a conceptual model to relate major concepts in different thematic areas covered in the State-of-the-Art (A2) review. o Relate various theories, models and frameworks to provide good understanding of the central issues involved in: (i) ICT impact assessment and (ii) design of ICT4D portfolio. Specifically, we seek to determine the gap in the application of existing ICT4D theories/models with respect to the WSIS and MDG processes. The anticipated value in our conceptual framework will therefore be in filing this knowledge gap for practitioners.

17 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 17Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – CONCEPTS Defining Impact o Positive or negative, primary or secondary long-term effect produced by a development intervention, directly or indirectly, intended or un-intended [DAC]. o Impact is an actual experience of an individual or community, therefore variables such as increase in population, increase in ethnic and racial diversity, relocation etc. o Social impact refers to impacts actually experienced by humans (at individual or higher levels) in either a corporeal (physical) or cognitive (perceptual) sense [Schooten 06] Defining ICT4D Impact Assessment Contribution of an ICT initiative to concrete development objectives [Heeks et al. 09]

18 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 18Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – RELATING CONCEPTS ConceptExample ICTmobile phone, e-learning Outputmobile phone network OutcomeImproved communication of communities with external world, price information on farm products, etc. Benefitincreased daily income for farmers, improved social ties for families, etc. Impactreduced poverty Objectivehalve between 1990 and 2015, the population with income is less than 1 dollar a day (MDG 1, Target 1) Inputs Activities Outputs Outcomes Impact Objectives

19 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 19Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – MAJOR THEMATIC AREAS ICT4D Impact Assessment ICT and DevelopmentConceptualizing ICT

20 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 20Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – ICT4D IMPACT ASSESSMENT Heeks 09, Klein 08, etc.

21 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 21Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – ICT AND DEVELOPMENT Development Theories Modernization Human Development Dependency Others … Development Related Constructs: Agency Choice Capability Empowerment Institution Resources Vulnerability Context …. ICT Examples - Choice Framework, Sustainable Livelihood Framework, Empowerment Framework, etc.

22 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 22Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – CONCEPTUALIZING ICT Traditionally, ICT has been treated as a monolithic and homogenous entity, particularly in practice. However, ICT use is contextual and shaped by societies [Sein et al. 04, Orlikowski et al. 01]: o High incidence of ICT project failures in terms of anticipated impacts on individuals and societies o High prevalence of unintended benefits from ICT initiatives Consequently, a number of perspectives have been proposed for understanding ICT [Sein et al. 04]: o ICT Use - how it is utilized? o ICT Views - how it is conceived? o ICT Impact - what kind of impact can it have?

23 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 23Assessing the Impact of ICT on Development – WSIS and MDGs CONCEPTUAL FRAMEWORK – IMPLICATIONS FOR WSIS INITIATIVES Ensemble Imperative Explicit consideration of the social context in the design of WSIS initiatives. Proxy View Policy shift from treating ICT as a tool to ICT as symbolizing development e.g. economic growth or empowerment for impact generation. Direct application Associating initiatives explicitly with concrete development goals from inception is critical.

24 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 24Assessing the Impact of ICT on Development – WSIS and MDGs OVERVIEW 1PROJECT CONTEXT AND OVERVIEW 2INITIAL RESULTS 2.1CONCEPTUAL FRAMEWORK 2.1.1ICT4D Impact Assessment 2.1.2ICT and Development Theories 2.1.3Conceptualizing ICT 2.2ANALYSIS OF THE WSIS STOCKTAKING DATABASE 2.2.1WSIS Database Summary 2.2.2Deducing Plausible WSIS-MDG Connections 3CASE STUDIES 4DISCUSSION 5NEXT STEPS

25 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 25Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – AIM The aim of this action is: o To summarize recorded initiatives with respect to the associated Action Lines and MDGs o To generate associations between WSIS activities and the MDGs as a basis for developing hypothesis for further investigating the impact of WSIS activities on the MDG process A WSIS Stocktaking Analysis Report will be produced as a result.

26 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 26Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – PROJECT VOLUME BY COUNTRY

27 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 27Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – PROJECT VOLUME BY COUNTRY AND STATUS

28 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 28Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – KEYWORDS USED IN TITLES

29 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 29Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – KEYWORD FREQUENCIES

30 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 30Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – PROJECT DISTRIBUTION BY ACTION LINES

31 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 31Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – PROJECT DISTRIBUTION BY MDGS

32 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 32Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – RELATING WSIS ACTION LINES AND MDGS MDG1MDG2MDG3MDG4MDG5MDG6MDG7MDG8 C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 C11 Two forms of analysis: o Deduction of rules from the database (4646 projects) o Manual mapping of 42 reported cases from international development reports Single confirmation Double confirmation Approachrule mining Support0.6 (60% of cases supported the rule ) Confidence0.9

33 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 33Assessing the Impact of ICT on Development – WSIS and MDGs WSIS ANALYSIS – WSIS-TO-MDG1 EXAMPLE C1 – Strategy and PartnershipC2 - InfrastructureC3 – Access to InformationC4 – Capacity BuildingC5 – ICT SecurityC6 – Enabling EnvironmentC7 – e-ApplicationsC8 – Cultural DiversityC9 - MediaC10 – IS EthicsC11 - Cooperation MDG 1: Eradicate extreme poverty and hunger

34 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 34Assessing the Impact of ICT on Development – WSIS and MDGs OVERVIEW 1PROJECT CONTEXT AND OVERVIEW 2INITIAL RESULTS 2.1CONCEPTUAL FRAMEWORK 2.1.1ICT4D Impact Assessment 2.1.2ICT and Development Theories 2.1.3Conceptualizing ICT 2.2ANALYSIS OF THE WSIS STOCKTAKING DATABASE 2.2.1WSIS Database Summary 2.2.2Deducing Plausible WSIS-MDG Connections 3CASE STUDIES 4DISCUSSION 5NEXT STEPS

35 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 35Assessing the Impact of ICT on Development – WSIS and MDGs OVERVIEW 1PROJECT CONTEXT AND OVERVIEW 2INITIAL RESULTS 2.1CONCEPTUAL FRAMEWORK 2.1.1ICT4D Impact Assessment 2.1.2ICT and Development Theories 2.1.3Conceptualizing ICT 2.2ANALYSIS OF THE WSIS STOCKTAKING DATABASE 2.2.1WSIS Database Summary 2.2.2Deducing Plausible WSIS-MDG Connections 3CASE STUDIES 4DISCUSSION 5NEXT STEPS

36 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 36Assessing the Impact of ICT on Development – WSIS and MDGs OVERVIEW 1PROJECT CONTEXT AND OVERVIEW 2INITIAL RESULTS 2.1CONCEPTUAL FRAMEWORK 2.1.1ICT4D Impact Assessment 2.1.2ICT and Development Theories 2.1.3Conceptualizing ICT 2.2ANALYSIS OF THE WSIS STOCKTAKING DATABASE 2.2.1WSIS Database Summary 2.2.2Deducing Plausible WSIS-MDG Connections 3CASE STUDIES 4DISCUSSION 5NEXT STEPS

37 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 37Assessing the Impact of ICT on Development – WSIS and MDGs NEXT STEPS - STATE OF PRACTICE AND NEEDS SURVEY The goal of this activity is to gather information on the efforts towards assessing the impact of ICT initiatives related to WSIS Action Lines to the MDGs. Towards this, an online survey on Impact Assessment of WSIS initiatives on MDG will be hosted as part of the WSIS stocktaking activity, also serving to update information on programs and projects. This survey will specifically investigate: o If impact assessment is conceived a part of an initiative? o How are the results of impact assessment planned to be used? o How is the impact assessment carried out – rigor, evidence, participation of users? o What concrete evidence is available to support claims of positive (negative) impacts? o What are specific challenges facing practitioners in assessing their projects? o What kind of support do member states and practitioners need to improve the practice of impact assessment and design of their project portfolios for higher impact potential? The survey will be supplemented with selected interviews with project focal points.

38 WSIS FORUM 2010, GENEVA, 11 MAY 2010, 38Assessing the Impact of ICT on Development – WSIS and MDGs NEXT STEPS - VERIFYING LINKAGES BETWEEN WSIS AND MDGS The associations deduced from the stocktaking database and the manual mapping exercise will be investigated further through: o Analysis of evidence gathered through surveys and elaboration of case studies for detailed investigation of facts with respect to specific Action Lines o Further theoretical analysis of the possible connections between WSIS Action Lines and MDGS

39 Thank you for listening ITU-UNU WSIS-MDG Team


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