1. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 Health system perspectives on eHealth and standardization Dr. Andrei Issakov Department of Health Service Provision World Health Organization

2. ITU-T 2 23-25 May 2003 Workshop on Standardization in E-health What is eHealth? Source: The eHealth Landscape (2001 )

3. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 Call centres for information Teleradiology - 5 radiologists cover all of Ethiopia Tele-echocardiology - reduction in unnecessary transfers Neonatal ICU - 5.4-day reduction in LOS Examples of eHealth benefits - 1

4. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 South African telemedicine network - 28 sites Cost reduction - Telehomecare Informed decision-making Internet - central to research information (Health Internetwork) Examples of eHealth benefits - 2

5. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 Variety of manifestations - simple email to networked computers Clinical interaction mediated with ICT Public health - monitoring TB in inner city Internet - central to research information (Health Internetwork) Examples of eHealth benefits - 2

6. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 25b-40b by giving US consumers the right information, which could lead to better medical results 30b-40b from informed decision-making leading to more efficient use of medical and clinical resources Potential eHealth benefits - 1

7. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 30b-40b from use of electronic communications to replace visits to primary care physician 15b-20b savings in administrative costs by eliminating the need to for care givers to recreate records each time a patient moves or changes medical plans. Potential eHealth benefits - 2

8. ITU-T 8 23-25 May 2003 Workshop on Standardization in E-health Users of Health Telematics infrastructure in Europe

9. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 Lack of communication infrastructure Lack of standards Lack of programmes in other WHO official languages Lack of evaluation on health outcomes Challenges

10. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 Differing concepts Differing semantics, including terminology and codes Differing approaches to security and confidentiality Differing formats and protocols Standardization challenges

11. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 Committed to building partnerships Promote existing partnerships for: mobilizing resources realizing benefits WHO activities

12. International Telecommunication Union Workshop on Standardization in E-health Geneva, 23-25 May 2003 Standardization difficult and lengthy Compatibility and interoperability Ensure benefits not held up due to weak link in chain Balanced development