1. WRTA Advisory Board Meeting February 19, 2015 Charlie Card Saves Money Dollars and Quarters Only Policy Saves Your Time

2. Charlie Card versus Cash

3. Reduced Cash Fare $0.75 per ride Cost of 7 rides paid by cash $5.25 Cost of 14 rides paid by cash $10.50 Reduced Charlie Card Fare $0.65 per ride –SAVINGS of $0.10 per ride Cost of 7 rides using Charlie Card $4.55 –SAVINGS of $0.70 –Equivalent to 1 “free” ride Cost of 14 rides using the Charlie Card $9.10 –SAVINGS of $1.40 –Equivalent to 2 “free” rides

4. Value Full Fare Charlie Card $1.30 Per Ride Reduced Fare Charlie Card $0.65 Per Ride

5. Talking Points Smart Cards and No Cash are the Trend Correct Fare is not a New Concept Change of $1.50 or more is a New Concept Customers Historically Lost Overpayment’s Buy $3.50 Day Pass with a $5.00 bill and get a $1.50 Change Ticket to use the next day

6. Better Value Full Fare Charlie Card $1.30 Per Ride Two Trips $1.75 Per Ride Four Trips $0.88 Per Ride Six Trips $0.59 per Ride Eight Trips $0.44 Per Ride Two Trips $0.88 Per Ride Four Trips $0.44 Per Ride Six Trips $0.30 per Ride Eight Trips $0.22 Per Ride Reduced Fare Charlie Card $0.65 Per Ride

7. The Best Value Full Fare Charlie Card $1.20 Per Ride Two Trips 5 Day Per Week $1.10 Per Ride Four Trips 5 Days Per Week $0.55 Per Ride Six Trips 5 Days Per Week $0.37 Per Ride Eight Trips 5 Days Per Week $0.28 Per Ride Reduced Fare Charlie Card $0.65 Per Ride Two Trips 5 Day Per Week $0.55 Per Ride Four Trips $ 5 Day Per Week 0.28 Per Ride Six Trips 5 Day Per Week $0.19 Per Ride Eight Trips 5 Day Per Week $0.14 Per Ride

8. pass “You Should have the correct change, buy a pass at the Ticket Vending Machine or use a Charlie Card”

9. 45 Second Delay WRTA Averages on a Daily Basis 2,364 Dimes 1,269 Nickels 48 Pennies Pennies, Nickels and Dimes Delay WRTA Buses

10. Talking Points Normal Terminus Layover is 3 Minutes High Volume Bus Stops Also Impact On- Time Performance Delays Frustrate other Passengers Patience and Consideration will be our Theme

11. Talking Points The Ticket Vending Machines take Nickels, Dimes and Quarters The WRTA has installed Change Making Machines in the HUB Lobby $20.00 = 3 $5.00’s, 4 $1.00’s and 4 Quarters $10.00 = 1 $5.00, 4 $1.00’s and 4 Quarters $1.00 = 4 Quarters

14. In Summary Patience and Consideration will be our Theme All Operators Will be Retrained to Use Discretion Passengers will not be thrown off the bus if they occasionally do not have the correct fare Supervisors will be Deployed to Enforce Rules Travel Training will be Provided to assist Riders that do not understand