1. Managing Accounts Receivable in TCM Session - 307 Presented By Myron Kanyuh

2. Credit Memo vs Writedown Common Support Questions When to choose Writedown Write off to bad debt expense When to choose Credit Memo Auto Credit Memo Questions / Interactive

3. When to choose Writedown Billing was correct Customer defaults on payment Need to show accurate A/R balance CAUTION : Can not void a writedown

4. Select item to write-off

5. Enter Customer Payments

6. Select invoice to write off

7. Enter account to charge

8. Writedown by mistake Now you need the invoice back Enter a non job invoice OR enter a job invoice and a job CM and write off the CM

9. When to choose Credit Memo Billing was a mistake Revenue is overstated Deduct change order Two Choices –Auto Credit Memo –Regular Credit Memo

10. Auto Credit Memo Enter Customer invoices Input same invoice information including invoice ID Type is credit memo Click display to get message 5822 Click YES on message

11. Auto Credit Memo

12. Click line entry

13. Select to post

14. Post

15. Journal

16. ATB after Auto CM

17. Receipt Multiple invoices on One Check Less is better Cash acct/Customer Deposit amount Check number/Amount On next screen select invoice to pay Continue until check amount is used up

18. Enter customer payment

19. Select invoice to pay

20. Invoice to pay detail

21. Select next invoice to pay

22. Invoice to pay detail

23. Cash receipts proof

24. Print the proof

25. Cash receipts proof

26. Post customer payment Verify proof is correct Post customer payments

27. AIA Forms 702FRML04 is the current AIA form 702FRML is still available Programmed for matching G703 Custom form must use same name (exception to the rule) Save custom form in another folder

28. G702 is a form

29. G703 is a report Crystal report version 10.0 Hard coded to match the G702

30. Remove Unapplied Cash Work on Customers General tab Change amount Aged Trial Balance affected

31. Aged Trial Balance

32. Work on Customers

33. General tab

34. Zero the Unapplied Cash

35. Aged Trial Balance

36. Remove Customer History Aged Trial Balance Just Retention Positive or Negative Proper Order of History removal –General Ledger history –Sub-Ledger history –Jobs

37. Aged Trial Balance

38. A/R Year End Procedures

39. Enter customer/Job combo

40. Aged Trial Balance

41. ATB after History Removal

42. Reprinting A/R Invoices The TCMPrinter File Save as PDF file

43. The TCMPrinter

44. File Save as

45. PDF file

47. Question and Answer Lets hear from you

48. Managing Accounts Receivable THANK YOU FOR ATTENDING IT HAS BEEN A PLEASURE